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The Ritz-Carlton, Grand Cayman

5.0 out of 5.0

Recent guest reviews

Everything was perfect! From the wait staff to the beach staff to the Club staff, everyone was so kind, helpful, and personable. We couldn’t have hoped for anything better! Can’t wait to go back!

Birthday vacation at the Grand Cayman Ritz Carlton. Perfect choice for this special day. Staff very friendly and courteous. Restaurants were phenomenal. Everyone made this a very special experience.

The service and accommodations were wonderful. the food was really good onsite.

Beautiful hotel. Staff very helpful with restaurant recommendations and taxis. Grand cayman island is wonderful hotel is on the quiet end of 7 mile beach. So you don't have to contend with cruse ships that come in to port.

We were very happy about everything at this hotel. Wonderful vacation. Half of the hotel is on the beach. Connects with the other half thru an indoor walkway over the road.

One of the best trips my wife and I have had in year and we will go back for sure.

Excellent hotel. Very expensive restaurants, shops, etc.

Wonderful hotel. The staff is amazing. The beach chairs and activities are fabulous. Can't say enough nice things about hotel and staff.

Stayed at the Ritz Carlton Grand Cayman. It was a good overall experience. First class resort.

Overall this Ritz Carlton is amazing. From the staff when I walked in to every available facility I was overwhelmingly pleased. The walk down to the beach was easy and had every accommodation that I could have needed. Bar Jack was amazing and had the best pina colado. I will definitely stay here on my next trip in two months!

We stayed at the Ritz over a 4 day weekend. The service was amazing. The property is beautiful and well taken care of. When checking in I asked about running paths or places to run as I am training for my 1st marathon. Raquel was at the desk, she put me in touch with the right people to talk with. The following day was a hand written card waiting in my room with a thank you message for staying and encouraging my training as well as 5 hand dipped strawberry's from her. That goes above and beyond in my experience. The rest of the stay is what you would expect from the Ritz brand, great restaurant recommendations, cold water and towels in our car as we came and went with the valet. Great food and drinks. I will however always remember the note an that level of service. We will be back

My family stayed for a long weekend in August. Having booked on Orbitz.com gave me the ability to cancel up till the day before our stay in case of bad weather. The price I booked the room was very reasonable especially for a Ritz Carlton property. The place was wonderful. Grand Cayman is a dream come true. Friendly people, beautiful beaches the list goes on. The Ritz Carlton Grand Cayman offered things to do for the kids many tour options or if you want quiet time and pampering you can get that also. Enjoy

overall the stay was nice. The hotel is at ritz carlton level. The only draw back I would say is that mot of the rooms are quite a distance from the beach. so it requires bit of a walk to get to the bach.

Everything that yo would expect from a Ritz Carlton hotel

Great hotel and location, but ask about conferences prior. One one of our trips there, a company conference was happening and the people at this particular company were very loud and obnoxious. Definitely no peace and quiet on the beach at that time.

The hotel was a great place to stay and the staff treated us like royalty.

The hotel was excellent and service was the best. The customer service was very accommodating

Went for a weekend stay with my girlfriend. Overall, the hotel was nice and the staff was very nice and very helpful. Unfortunately someone who had access to the room went through my girlfriends luggage and stole a blouse. The security staff was very helpful and at the end the ritz credited back the credit card for the price of the blouse. Unfortunately, this experience left a sour taste in our mouths. I would have never expected this from the Ritz.

2nd time staying at this hotel. The pool area was under construction, however everything else was perfect. Will definitely return.

Fabolous service and everything was A+++. would definitely return to the grand caymans

West Bay Road Seven Mile Beach Grand Cayman

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Golf course

The Ritz-Carlton, Grand Cayman places you within a 10-minute stroll of The Strand Shopping Center and Governors Square. This 375-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa. It's on the beach and also a short walk from Governor's Beach and Cayman Crazy Golfing Mini Golf.


Dining

There are multiple options for onsite dining with 5 restaurants, including Andiamo, which specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is available for a fee.


Rooms

The Ritz-Carlton, Grand Cayman's 375 rooms are air-conditioned and provide balconies, refrigerators, and minibars. Guests can expect Smart TVs with DVD players and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free bottled water, ceiling fans, and laptop-compatible safes.


Property features

Awarded Conde Nast Gold List status in 2015, The Ritz-Carlton, Grand Cayman features a golf course, a full-service spa, and 2 outdoor pools. Valet parking is available for USD 25 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Guest reviews for The Ritz-Carlton

Everyone (13) Couples (52) Business (1) Family (20) Friends (6) Other (2)
5

amazing!

Everyone

Everything was perfect! From the wait staff to the beach staff to the Club staff, everyone was so kind, helpful, and personable. We couldn’t have hoped for anything better! Can’t wait to go back!

By on Mar 30, 2018

Review comment responded on Apr 4, 2018

We are delighted that you had a wonderful vacation at our resort and hope to welcome you back soon!

5

a++ service

Everyone

Birthday vacation at the Grand Cayman Ritz Carlton. Perfect choice for this special day. Staff very friendly and courteous. Restaurants were phenomenal. Everyone made this a very special experience.

By , from Pennsylvania on Feb 25, 2018

Review comment responded on Apr 4, 2018

Dear Alex H., Thank you for selecting our resort to celebrate your special occasion. We are delighted to have been a part of it and that you had a wonderful time during your stay. We hope to welcome you back soon!

5

recent stay at ritz

Everyone

The service and accommodations were wonderful. the food was really good onsite.

By on Nov 28, 2017

Review comment responded on Dec 1, 2017

Thank you for sharing your feedback! We are delighted to learn that you had a wonderful experience and hope to have you back at our resort soon.

5
Everyone

Beautiful hotel. Staff very helpful with restaurant recommendations and taxis. Grand cayman island is wonderful hotel is on the quiet end of 7 mile beach. So you don't have to contend with cruse ships that come in to port.

By on Jul 17, 2017

5

very nice hotel & athmosphere.

Everyone

We were very happy about everything at this hotel. Wonderful vacation. Half of the hotel is on the beach. Connects with the other half thru an indoor walkway over the road.

By on Jul 11, 2017

5
Couples

One of the best trips my wife and I have had in year and we will go back for sure.

By , from NC on Jul 9, 2017

5

amazing hotel on the beach

Everyone

Excellent hotel. Very expensive restaurants, shops, etc.

By on Jul 6, 2017

5

beautiful hotel. excellent customer service.

Everyone

Wonderful hotel. The staff is amazing. The beach chairs and activities are fabulous. Can't say enough nice things about hotel and staff.

By on Jun 30, 2017

5

first class resort

Everyone

Stayed at the Ritz Carlton Grand Cayman. It was a good overall experience. First class resort.

By , from Toronto on Jun 6, 2017

5

great hotel next to a beautiful beach

Everyone

Overall this Ritz Carlton is amazing. From the staff when I walked in to every available facility I was overwhelmingly pleased. The walk down to the beach was easy and had every accommodation that I could have needed. Bar Jack was amazing and had the best pina colado. I will definitely stay here on my next trip in two months!

By on May 1, 2017