Very clean lobby and room. No odor. Staff helpful and responsive. I would stay here again.
Decent for a night or two. It's about an hour away from the Grand Canyon. Needs a little bit of maintenance but you get what you pay for.
I like the view, other than that hotel is dirty
I’m waiting for Breakfast at 6 am. But nothing at 6.30 am. I has left immediately. Because I can’t wait. So please open your Breakfast on time.
WiFi was only available in the lobby. We reserved 2 queen beds. Our room had 1 king bed. Overall, it wasn’t up to Super 8 standards.
location in the Pines. I did not like Orbitz false advertisement of Continental Breakfast. There was only coffee and Apple Juice.
Not enough breakfast
Es mentira lo del desayuno solo ofrecen café las instalaciones estan muy viejas y el baño en muy malas condiciones
People were so kind when we checked in. We were on a ground floor room & the floor was damp, window was open & heater was on… makes it seem like we were on the receiving end of a big cleanup that wasn’t done by the time we checked in. The room was nice enough, good water pressure & the ice machine was a godsend for what we needed to top off our little cooler full of lunch meat with.
This is a last resort hotel. We've stayed at Super 8's before & this was disappointing. Clean yes but the walls are paper-thin, you want to sleep, go elsewhere. We were on the 1st floor (108) and we heard both side neighbors as well as the neighbor above. Left here dead tired.
The location : ) near the road and lots of trees around that make any one to get relax here.
Nothing was good. Wasn’t able to get a blanket. Front desk workers don’t seem to care about any concerns you might have.
It is your basic hotel room. Beds are a little uncomfortable, sounded like people were coming through the ceiling from the floor above us. It was fairly clean, but you could see corners were cut in a few areas. I wasn’t expecting much so I didn’t rate it any lower. It’s ok for one night, but if you plan on staying for an extended period of time, you may find other places to be more comfortable.
I liked the room cleanness, amenities provided for the price . Definitely recommend to others. It would have even better if the waffle maker hasn’t out of Order for breakfast.
tv did not work and staff didnt do anything for 2 nights
SureStay Hotel by Best Western Williams - Grand Canyon places you next to Kaibab National Forest and within a mile (2 km) of other popular attractions like Canyon Coaster Adventure Park. This 40-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free English breakfast, served each morning from 7:00 AM to 9:00 AM.
Guests can expect free WiFi and 50-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
SureStay Hotel by Best Western Williams - Grand Canyon features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and laundry facilities.
Very clean lobby and room. No odor. Staff helpful and responsive. I would stay here again.
Decent for a night or two. It's about an hour away from the Grand Canyon. Needs a little bit of maintenance but you get what you pay for.
Hello Fernando,Thank you for sharing your feedback with us. We appreciate your understanding that our hotel is priced accordingly. We're glad to hear that you found our location to be convenient for your visit to the Grand Canyon. We apologize for any maintenance issues you encountered and will share your comments with our team for improvement.
I like the view, other than that hotel is dirty
Hello Veronica,Thank you for sharing your feedback about the view at our hotel. We strive to provide a clean and comfortable environment for our guests, and we apologize if your experience fell short of expectations. We appreciate your input and will use it to improve our services.
I’m waiting for Breakfast at 6 am. But nothing at 6.30 am. I has left immediately. Because I can’t wait. So please open your Breakfast on time.
Hello Prawed,We appreciate your rating of our hotel and the feedback you have shared pertaining to our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
WiFi was only available in the lobby. We reserved 2 queen beds. Our room had 1 king bed. Overall, it wasn’t up to Super 8 standards.
location in the Pines. I did not like Orbitz false advertisement of Continental Breakfast. There was only coffee and Apple Juice.
Not enough breakfast
Es mentira lo del desayuno solo ofrecen café las instalaciones estan muy viejas y el baño en muy malas condiciones
People were so kind when we checked in. We were on a ground floor room & the floor was damp, window was open & heater was on… makes it seem like we were on the receiving end of a big cleanup that wasn’t done by the time we checked in. The room was nice enough, good water pressure & the ice machine was a godsend for what we needed to top off our little cooler full of lunch meat with.
Hello Becky, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our lobby and room to be clean, and that our staff was helpful and responsive during your stay. We appreciate your kind words and would love to welcome you back in the future.