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Econo Lodge University

2.0 out of 5.0

Econo Lodge University

2.0 out of 5.0

Recent guest reviews

The room was ok. Tub was cracked. Didn’t feel it was necessary to charge my card at 3pm before I even arrived. They called me at 7:30pm to see when I was arriving. It was a little early to be wondering where I was. Not much to choose from for breakfast.

Property was clean, but the facilities were worn. Bed was hard and lumpy and the tiny pillows were uncomfortable. Booked based on the relatively high rating, but was far from deserving of the rating. Extremely disappointed!

There was a hole in the tube that had been patched but had reopened. Only 1 coffee cup in room with coffee maker and there were 3 of us but there was coffee in the lobby 24-7.

Overall budget motel. Room was decent sized and beds were comfy. Free breakfast was horrible. Toast, mini muffin, hard boiled eggs, and a little juice. Hotel rooms are non-smoking, so all the smokers just sat or stood outside their room and smoked. Pool small and no spa. Close to NAU and food.

This part of the stay was disappointing. I wouldn't really classify it as continental as it was lacking. The most limited selection I've experienced in continental breakfast. We actually left and went to a breakfast place.

The property is clean and the staff is helpful and friendly.

For the price we paid, this hotel is great!! It is nothing fancy, but it is clean, updated, and safe. The beds are comfortable and the free breakfast is nothing fancy, but adequate to get your day started with coffee, juice, cereal, toast, yogurt, oatmeal, mini muffins, and hard boiled eggs. The ONLY complaint I have was that the rooms were small, and we had to be creative to fit in four people’s luggage. To be fair, we brought A LOT of stuff as we had all our bulky, cold weather gear for skiing. The location is very convenient. Lots of food within walking distance and an easy drive to Snowbowl as well as NAU and downtown Flagstaff. I was very impressed and would definitely stay here again!

Overall the experience was great the room was fine the location was excellent

The room was cheap. That was the only benefit. The sound of the street was so loud and the tub was filthy. Location was nice for food, we literally slept there and left early the next morning because we didn't want to stay there. Made our kids sleep on top of the sheets.

Overall it was fine, the staff was nice and the rooms were warm. Unfortunately, in the towels for the bathroom we found some other peoples hair that looked like they were from an unmentionable area.

It wasn't "perfection", yet the few flaws were OK to live with. You get what you pay for. It was satisfactory.

We just slept there at night while visiting & sightseeing during day. Worked great for us.

It was ok. I only needed a place to sleep for the night. I was a little irritated by the location of the ice machine. I was told it was in the guest laundry room. In the morning when I went to get some ice so I could have cold water for at least part of the drive, I found the door was locked, so I skipped it (it was a regular deadbolt lock). I had not been informed of the guest laundry being locked when I checked in. Other than that the stay was satisfactory, if overpriced.

Room is OK, but expected service barely work: #1. Could not open the door (2 days stayed there). Front desk made 4 keys (cards) - none worekd OK (showed red light). Eventually opened the door by wiggling the handle up and down. Front desk (some woman there) was very unfriendly, ignored the problem, told me to wait while she took care of customer who come after me. #2. The TV reception failed at about 6 PM and stayed off untill night. (ther was NO TV program for 4 hours). Front desk responded "they know it, all customers are calling", but nothing was done for hours. #3. WiFi is VERY slow and workad "spradically", it taked "minutes" to connect anywhere, I was cut 3 times while checking bank account (this is not not data used). -- the service desk seems unfriendly and NOT caring about any problems.

914 S Milton Rd Flagstaff AZ

Hotel highlights

  • Walking distance to Northern Arizona University
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Northern Arizona University is a short stroll from Econo Lodge University, and other popular attractions like Lowell Observatory are within a couple of miles (3 km). This hotel has 66 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can expect to find free WiFi and 27-inch an LED TV with satellite channels and pay movies. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Econo Lodge University enjoy free WiFi in public areas, a business center, and express check-in. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Econo Lodge University

Everyone (11) Couples (1) Family (3) Other (1)
3
Families

The room was ok. Tub was cracked. Didn’t feel it was necessary to charge my card at 3pm before I even arrived. They called me at 7:30pm to see when I was arriving. It was a little early to be wondering where I was. Not much to choose from for breakfast.

By on May 7, 2019

Review comment responded on May 7, 2019

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our breakfast and room. Guest comments such as yours help us to continuously improve. Thank you for your business.

5
Everyone

By on Apr 27, 2019

Review comment responded on Apr 27, 2019

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2
Friends

Property was clean, but the facilities were worn. Bed was hard and lumpy and the tiny pillows were uncomfortable. Booked based on the relatively high rating, but was far from deserving of the rating. Extremely disappointed!

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our bed and pillows. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4
Everyone

By on Apr 10, 2019

Review comment responded on Apr 13, 2019

On behalf of our entire staff thank you for staying with us and for rating your stay.

3
Families Families

There was a hole in the tube that had been patched but had reopened. Only 1 coffee cup in room with coffee maker and there were 3 of us but there was coffee in the lobby 24-7.

By on Mar 30, 2019

Review comment responded on Mar 31, 2019

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

4
Everyone

Overall budget motel. Room was decent sized and beds were comfy. Free breakfast was horrible. Toast, mini muffin, hard boiled eggs, and a little juice. Hotel rooms are non-smoking, so all the smokers just sat or stood outside their room and smoked. Pool small and no spa. Close to NAU and food.

By , from Ventura County on Sep 20, 2018

Review comment responded on Nov 15, 2018

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

3

continental breakfast

Everyone

This part of the stay was disappointing. I wouldn't really classify it as continental as it was lacking. The most limited selection I've experienced in continental breakfast. We actually left and went to a breakfast place.

By , from Metro Detroit, Mi on Apr 6, 2018

4
Everyone

The property is clean and the staff is helpful and friendly.

By on Apr 3, 2018

5
Everyone

For the price we paid, this hotel is great!! It is nothing fancy, but it is clean, updated, and safe. The beds are comfortable and the free breakfast is nothing fancy, but adequate to get your day started with coffee, juice, cereal, toast, yogurt, oatmeal, mini muffins, and hard boiled eggs. The ONLY complaint I have was that the rooms were small, and we had to be creative to fit in four people’s luggage. To be fair, we brought A LOT of stuff as we had all our bulky, cold weather gear for skiing. The location is very convenient. Lots of food within walking distance and an easy drive to Snowbowl as well as NAU and downtown Flagstaff. I was very impressed and would definitely stay here again!

By , from Tucson, AZ on Mar 23, 2018

4

nice location

Everyone

Overall the experience was great the room was fine the location was excellent

By on May 1, 2017