This is a hotel that is not ready for prime time. It appeared to be thrown together without much thought. No closet for hanging cloths (just hangers on a hook), toilet paper holder was mounted so close to the toilet that it was in your lap when using the toilet, door to the room did not latch or lock, breakfast was very limited and on check in, we had to wait 10 minutes for the desk clerk to return even though he knew we were there to check in. There were also very few parking spaces because of construction. This hotel does not do much for the brand.
Very clean and comfortable rooms
Best Western Bellemont Shadow Mountain Inn places you within a 15-minute drive of popular attractions such as Northern Arizona University and Flagstaff Extreme. This hotel has 49 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free full breakfast, served each morning from 6:00 AM to 9:00 AM. Savor a meal from the comfort of your room with room service.
50-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and desks. Change of towels is available on request.
Renovated in 2023, Best Western Bellemont Shadow Mountain Inn offers free WiFi in public areas, microwave in a common area, and express check-out. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities, a water dispenser, and a TV in a common area.
This is a hotel that is not ready for prime time. It appeared to be thrown together without much thought. No closet for hanging cloths (just hangers on a hook), toilet paper holder was mounted so close to the toilet that it was in your lap when using the toilet, door to the room did not latch or lock, breakfast was very limited and on check in, we had to wait 10 minutes for the desk clerk to return even though he knew we were there to check in. There were also very few parking spaces because of construction. This hotel does not do much for the brand.
Very clean and comfortable rooms
Hi Kathy,Thank you for letting us know and it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.
Hello Richard, We appreciate your feedback and apologize for any inconveniences during your stay. We value all guest comments and will share these concerns with our team for improvement. Your experience does not meet our usual standards, and we will address the issues mentioned to enhance our services. Thank you for bringing these matters to our attention.