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America's Best Inn Flagstaff

2.0 out of 5.0

Recent guest reviews

Location was great, but disappointed in the motel. Peeling paint, door to bathroom difficult to close, nowhere to hang clothes, light switchplates very dirty, coffee machine in room not working. They changed the coffee machine and the second one did not work either. If it would not have been prepaid, we would have gone elsewhere.

The room was adequate for what we needed. No issues with anything. It was very quiet. Easy access to everything we wanted to do.

Nice older motel clean kind of musty smelling good for a bed and shower over night

This place was a disappointment. Everything in the room that isn't part of daily cleaning like washing bed sheets was really dirty. Dirty carpet, windows, curtains, floors around the corners with trash on them etc. I was disgusted not only to touch anything but to be there. Beds were old, soft, without any support. Like spunges. Then the sheet on the bed wasn't big enough so my feet (5,6") were touching the under sheet on the mattrace. There were sharp iron sticking from the mattrace support from under the bed that my partner hooked his foot on and attached his skin+ hit. It was painful. The room was dark, and simply it was just really bad. Even small details like light cords were not plugged in the wall. The pictures on line don't do the justice. They look s lot better! Would never go there again not for free not to pay given any other choice.

I enjoyed being able to rest for 12 hours straight, the only downside was the sound of the tv on the other side of the wall, other then that I was comfortable and I even got to enjoy the 123 room front study area to work on my reading, while my partner rested. Which gave us both our own space. I felt welcomed by the staff and they where extremely nice !

I was tired and it was snowing.

Was there for a business and was a comfortable stay

We stayed here when dropping our son off to NAU. The first room was not clean, there was blood in the bathroom. Requested cleaning and no one was available. Moved to another room. The linens and carpeting seemed dirty. Would not go back.

I had read a few reviews on this hotel that spoke of its poor conditions, but for the price i don't usually mind a dingy hotel. This was not the case here. I checked the bed for bedbugs (per reviews i had seen) and found a massive pile of VOMIT between the mattress and the box spring. Now, i am aware that things slip between the cracks, and sometimes bed skirts don't get changed with the sheets. The hotel, however, should have taken this a bit more seriously. The clerk rolled her eyes at me and told me to take it up with "this website"(they wont let me use their name) after i told her i didn't want to stay there for the two days i had booked. When i called "this travel website", the hotel refused to refund me my money and only after 40 minutes on the phone was i able to get one night refunded and a $50 voucher. I still basically paid that hotel $60 to discover a pile of vomit. I went to a national chain inn a mile away and found a very nice place for $10 more per night. Even if you are fine with crummy hotels and like to travel cheap, avoid this place

My family and I were looking for a place near downtown Flagstaff. This is not easy! This motel is nothing special and not worth the money. Next time, I would be more than happy to pay $30 more and stay next door at a national chain hotel. The rooms are outdated, and we opted for the "newly refurbished room". The bathroom was so cramped, my husband had to wedge himself between the counter and wall in order to use the restroom. I would not stay here again.

The outside was run down very basic. The room was clean but outdated and the price was really no deal for the type of room

If they had put just a little more effort into their remodels this would've been a 4 plus star. Their water pressure dropped insanely if anybody else used the shower toilet or sink. And their supposed kitchenette was a mini fridge and a microwave on top of it. Rooms were clean and quiet and we would still use them again. Great value though.

Room is small but was enough for us. The heating system is abit hard to figure out,

Not any way worth the cost. It had the absolute smallest bathroom ever. I don't know how it passed the building code. The beds were 100% uncomfortable! It looked like they had tried to update the room but it was only superficial. It seemed like somebody's DIY project. And it was a very poor job. On the whole it was very unsatisfactory. I would never recommend it and wish someone hadn't given it 3 stars - 2 too many!

We needed a room for one night stay driving up from Phoenix on our way to the Grand Canyon. The rate for the room was a good value for a one night stay. The view outside the hotel was wonderful and the rooms were recently upgraded. The upgrades weren't anything to blow you away but were nice. The staff I talked to at the front desk was polite and helpful. I would stay here again for a similar quick overnight stay.

The front desk staff was very helpful, friendly, and informative. The location is unbeatable as it's near all the major roads and some good restaurants. The rooms are newly remodeled and look fairly nice. However, the wifi was almost non-existent and didn't work all the time. When we or our neighbors used water, there was pretty loud noise from water hammer. Plus, the water was barely more than lukewarm. Overall a good value and glad we spent the night here.

Room was clean, recently refreshed and nice for the price point. Beads were comfortable. Good place to stay for several days at a reasonable price.

Three friends and I were on our way to the Grand Canyon and Las Vegas. Our stay at the Americas Best Inn-Flagstaff was a good one. This was due mainly to the exceptional manager that greeted us. He recommended restaurants that were just as great as he said. The hotel was clean, and the beds were very comfortable.

The front desk was very nice, and the room was clean. The place overall was a bit strange, the room had an extra area in the front that was like a closed in porch. All the other people staying at the motel were construction workers. Everything in the room was kinda old, but clean. We actually used our own bedding and this made it much nicer as the sheets and pillows were scratchy. All in all, acceptable.

Would not have stayed there except it fit my needs @ the time. Small room & no table to eat at. Furniture needs an upgrade & repairs. Was very conveient for my needs. Also the clerk WOULD NOT give me a paid in full reciept when I checked out. I would not stay again & would not recommend it to anyone.

910 S Milton Rd Flagstaff AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Business center
  • 24-hour front desk

America's Best Inn Flagstaff is a short stroll from Riordon Mansion and Northern Arizona University. This 26-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center. It's also close to Lowell Observatory and Flagstaff City Hall.


Rooms

All 26 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and 27-inch TVs with cable channels. Desks and free toiletries are also standard.


Property features

America's Best Inn Flagstaff features free WiFi in public areas, a business center, and a computer station. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include express check-in and express check-out.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for America's Best Inn Flagstaff

Everyone (6) Business (2) Couples (6) Family (4) Other (2) Friends (1)
2

motel in need of updating and cleaning.

Everyone

Location was great, but disappointed in the motel. Peeling paint, door to bathroom difficult to close, nowhere to hang clothes, light switchplates very dirty, coffee machine in room not working. They changed the coffee machine and the second one did not work either. If it would not have been prepaid, we would have gone elsewhere.

By , from California on Sep 17, 2017

Review comment responded on Sep 19, 2017

We are very sorry that you were not happy, we will work hard to fix the issue you experience Thank you for letting us know

4
Everyone

The room was adequate for what we needed. No issues with anything. It was very quiet. Easy access to everything we wanted to do.

By on Aug 8, 2017

Review comment responded on Aug 11, 2017

Thank you for staying with us, we appreciate your feedback Thanks

4

okay motel

Everyone

Nice older motel clean kind of musty smelling good for a bed and shower over night

By , from ILL on Jul 18, 2017

Review comment responded on Jul 21, 2017

Thank you for staying with us, We appreciate your feedback Thanks

1

very dirty and dark, unpleasant.

Everyone

This place was a disappointment. Everything in the room that isn't part of daily cleaning like washing bed sheets was really dirty. Dirty carpet, windows, curtains, floors around the corners with trash on them etc. I was disgusted not only to touch anything but to be there. Beds were old, soft, without any support. Like spunges. Then the sheet on the bed wasn't big enough so my feet (5,6") were touching the under sheet on the mattrace. There were sharp iron sticking from the mattrace support from under the bed that my partner hooked his foot on and attached his skin+ hit. It was painful. The room was dark, and simply it was just really bad. Even small details like light cords were not plugged in the wall. The pictures on line don't do the justice. They look s lot better! Would never go there again not for free not to pay given any other choice.

By on May 8, 2017

Review comment responded on May 10, 2017

We are sorry that you were not happy, we thank you for taking time to providing us with your valuable feed back, we will work hard to fix the issue you experienced thanks you very much

5

it was quant

Everyone

I enjoyed being able to rest for 12 hours straight, the only downside was the sound of the tv on the other side of the wall, other then that I was comfortable and I even got to enjoy the 123 room front study area to work on my reading, while my partner rested. Which gave us both our own space. I felt welcomed by the staff and they where extremely nice !

By , from Salem Oregon on Apr 18, 2017

Review comment responded on Apr 20, 2017

Thank you for staying with us, we appreciate your feedback Thank you

3

it'll do in a pinch

Everyone

I was tired and it was snowing.

By on Apr 2, 2016

Review comment responded on Apr 14, 2016

Thank you

4

business

BusinessTravelers

Was there for a business and was a comfortable stay

By on Jul 26, 2015

1

bad experience

Families

We stayed here when dropping our son off to NAU. The first room was not clean, there was blood in the bathroom. Requested cleaning and no one was available. Moved to another room. The linens and carpeting seemed dirty. Would not go back.

By on Apr 30, 2015

1

stay away

Couples

I had read a few reviews on this hotel that spoke of its poor conditions, but for the price i don't usually mind a dingy hotel. This was not the case here. I checked the bed for bedbugs (per reviews i had seen) and found a massive pile of VOMIT between the mattress and the box spring. Now, i am aware that things slip between the cracks, and sometimes bed skirts don't get changed with the sheets. The hotel, however, should have taken this a bit more seriously. The clerk rolled her eyes at me and told me to take it up with "this website"(they wont let me use their name) after i told her i didn't want to stay there for the two days i had booked. When i called "this travel website", the hotel refused to refund me my money and only after 40 minutes on the phone was i able to get one night refunded and a $50 voucher. I still basically paid that hotel $60 to discover a pile of vomit. I went to a national chain inn a mile away and found a very nice place for $10 more per night. Even if you are fine with crummy hotels and like to travel cheap, avoid this place

By on Jul 7, 2014

2

probably not america's best...

Families

My family and I were looking for a place near downtown Flagstaff. This is not easy! This motel is nothing special and not worth the money. Next time, I would be more than happy to pay $30 more and stay next door at a national chain hotel. The rooms are outdated, and we opted for the "newly refurbished room". The bathroom was so cramped, my husband had to wedge himself between the counter and wall in order to use the restroom. I would not stay here again.

By on Jun 23, 2014