Located in Playa del Ingles, Hotel Neptuno Gran Canaria is adjacent to Yumbo Shopping Center and within a 10-minute stroll of Kasbah Shopping Center. This 171-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi. El Salvador Ecumenical Temple and Kasbah Shopping Center are also a short walk from this San Bartolome de Tirajana hotel.

Dining

Free breakfast is included with your stay. This hotel serves as home to a gastropub, along with a buffet restaurant that specializes in international cuisine. Satisfy your hunger from the comfort of your room with room service.

Rooms

The 171 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and bidets. Minibars, coffee makers, and safes are also standard.

Property features

Guests staying at Hotel Neptuno Gran Canaria enjoy an outdoor pool, a 24-hour fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and an arcade/game room.

Highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Hotel Neptuno Gran Canaria provides a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. High-speed wireless Internet access is complimentary.

This San Bartolome de Tirajana hotel also offers a library, an arcade/game room, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel Neptuno Gran Canaria has designated areas for smoking.

  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Free WiFi 
  • Snack bar/deli 
  • One meeting room 
  • 24-hour fitness facilities 
  • Steam room 
  • 24-hour front desk 
  • Total number of rooms - 171 
  • Number of floors - 5 
  • Bar/lounge 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Wired (high-speed) Internet access - surcharge 
  • Library 
  • Designated smoking areas 
  • Sauna 
  • Turkish bath/Hammam 
  • Arcade/game room 
  • Luggage storage 
  • Laundry facilities 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Shopping on site 
  • Outdoor pool 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Arcade/game room  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired (high-speed) Internet access - surcharge

Parking

Free self parking

Room Amenities

  • Balcony 
  • Separate sitting area 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Bidet 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 

Where to Eat

A complimentary breakfast is offered.

Nautilus - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

La Sirena - This gastropub specializes in international cuisine and serves lunch only.

Sotavento - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Parasailing nearby 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11:30 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Neptuno Gran Canaria
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.


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