Hotel Arena3.0 out of 5.0
Recent guest reviews
Stayed here for the Coldplay concert in June. Close to railway station 10 min walk and even closer to the stadium for the concert - really nice when concert finished to be back in hotel so quickly. Hotel is functional with friendly service. Breakfast was ok and free coffee and snacks downstairs during the day was a nice touch. Room clean but for us it was all about the location for this trip.
As i was informed government has booked most of the hotels for some event, had to stay in this hotel. staff know English but act smart. very confusing billing. convenient to the travel using public transport and near to the central station , restaurents
Rooms were reasonably clean, though the floors were a bit sticky. The room design was good and practical though, Service was quite good; the counter staff was helpful in giving us directions and our other questions. Breakfast provided. Not fantastic but quite decent. Free coffee, tea and other drinks available at their lobby, which is quite welcome during this cold weather. Location... not too ideal, being 15 minutes away from the city center. Wifi was a bit irritating as it disconnects once you lock your phone, and you will need to key in the password again to login.
Bad layout of the breakfast room...slippery floor...cheap selection on food....hot meal very fatty , scramble eggs looks like somebody womited.....sausage to soft and slimy....cheap bread....the rooms is upstairs and only one on ground floor, the rest at the bottom of low rise block...seems to have been a resident block, before they changed to a hotel....
I agree with the fact that pictures are misleading. I believe only one floor has renovated rooms similar than the ones in the photos. Also, the lift was broken in our floor so we had to go to the one above and go down by foot. According to the description of the rooms when booking, I upgraded for a room which meant to have a nice bathtub and double bed. What I found it was a basic room with two single beds and shower as well as a receptionist who was extremely nice but unable to help much. After questioning the booking she moved us to a similar room but still didn't worth the extra money we paid. Location was a bit far from the city center but still a close for a walking distance - Gothenburg is not that big. Breakfast was good and the positive part is that they offer complimentary coffee and tea 24 hours in their living room. Perfect for relaxing after a day of sightseeing.
First of all, the pictures online are extremely misleading. Our room looks nothing like any of the pictures. The room has a big double bed with thin duvets (which is too cold in the fall in Sweden), a sofa with a huge brown stain on it, and a desk with a chair. There is no way of regulating the temperature in the room. I've added a picture of one area on the wall with power plugs, which looks awful. The walls are also full of stains and black marks. There is a bathtub in the (very sad looking) bathroom, but it was dirty when we got here, and not possible to plug, so it was impossible to take a bath. One positive point was the staff, they were very friendly and helpful. That's about all that was positive though. We paid $103 USD for one night, which is outrageous for the lack of comfort this hotel offers. I would not recommend this hotel to anyone. The reason we picked it was because the pictures looked decent, and it was close to the central station and Liseberg/Universeum. We're now checking out after one night, feeling ripped off.
In my opinion way too expensive for what you get, an old and very small room. If you have to go to the toilet you cannot even sit comfortable because your knees are banging all the time against the bath furniture. If you can get a better choice do it, I will not return to this hotel for sure.
The title is written in capitals deliberately; this place is disgusting, do not stay here. I would've given this zero circles, if the app had let me. This is not a hotel, it's a hostel and that is doing a disservice to hostels (as they aren't bad in Sweden). For UK readers, imagine University halls accommodation but a filthy, unkept version and you get a good picture of this place. I can handle things not being modern and looking slightly tired but dirty? My room was absolutely tiny, with a single bed where the flimsy mattress top kept sliding off and was, somehow, way too small for the bed itself. That combined with poor pillows led to an awful nights sleep. The walls were filthy with marks everywhere. Not scuffs, actual dirt and whatever stuck to the walls. I had to ask for a towel and other amenities are non-existent. There was a small desk and tv and a cupboard to hang 3-4 shirts. The wifi is atrocious. It's free, thankfully, to log-on is simple however; if you access through a handheld device, when that device locks, you have to re-authenticate every time. It takes a minute but it gets very frustrating. It's not much better from a PC, with poor bandwidth for anything other than general web browsing. If you are working, it's terrible. Onto breakfast. Filthy. Check my photos. There were flies everywhere, the cutlery and plates were dirty and so were the appliances. I had coffee and toast as everything else looked horrid. For the record, it's bread, cold meat and salad, bacon and eggs and tea/coffee/orange. The staff are nice but not helpful. They are young and act like they don't need the job. You can get a variety of things (snacks, some toiletries) at reception and parking is available for SKR 150 a night. If you've ever been homeless or, in the armed forces and served in a war zone, you may find this place acceptable. If you haven't, avoid this place at all costs. Do not be fooled by the good location, sleep on the street instead. I paid the equivalent of £100 per night for this and I've never felt so ripped off in my life. Photos attached.
We had a nice stay in Arena Hotel. From the outside, yo don't know what to expect, but when you enter your room it definitely feels spacious and comfortable. Breakfast is rather basic, but you can find everything you need to have a good breakfast. Near the hotel there's a tram station, very useful to get around in the city.
A small hotel in the center of the city. The room was small, the towels were not clean and it was too expensive for what we got. Small breakfast as well. However, the staff were very helpful and the hotel had free wifi.
- Close to Gothenburg City Museum and Universeum
- Free breakfast
- Free WiFi in rooms and public areas
- Laundry facilities
Located in Gothenburg City Center, Hotel Arena is within a mile (2 km) of popular sights such as Gothenburg City Museum and Universeum. This 57-room, 3-star hotel welcomes guests with conveniences like free breakfast, a coffee shop/café, and free in-room WiFi. Located centrally in Gothenburg, it's also close to Gothenburg Opera and Liseberg Amusement Park.
Free breakfast is included with your stay. Get a pick-me-up at the coffee shop/café.
All 57 individually decorated rooms provide phones and desks. LED TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers.
Hotel Arena features free WiFi in public areas, coffee in a common area, and free newspapers. Self parking is offered for SEK 150 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities and a TV in a common area.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 171 reviews