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Watermark Hotel & Spa

4.5 out of 5.0

Recent guest reviews

The room was pretty small, the bathroom was small too. Not very luxurious but clean and ok I hated paying extra 20 dollars for parking so I suppose not a good start

Hotel was good. Restaurant and bar were good. Staff were very friendly and helpful.

good location to the city and conveninece traffic line , and clean of the hotel room .

Recently stayed with my wife and two small children and found this place to be a little gem. The room had great views and was surprisingly quiet even with facing the busy road. We'll definatly be back again.

Comfortable beds, amenities were not 100 working or available as announced, same as some products. Kids stay for free special is a joke as you have to argue with reception to get extra sheets to make the sofa bed (They were asking for $40 extra to get the sofa bed sheets for us) Good location, very mediocre service.

Great location....had to pay parking...when i searched web..it showed parking included.

Money saver and great location... walking distance to many attractions.

Very comfortable hotel. Really nice place . very central location

We went to surfers for a relaxing getaway. The spa at the hotel certainly lived up to expectations however the supposed recent renovations and upgrade to superior rooms was not so good. New sheets and cushions do brighten the room but the sticky dirty carpet did not make the room feel luxurious. The hotel corridors also need cleaning up, especially the carpets. I would not consider this a four star hotel.

Clean, pretty good bed and pillows. Nice pool. Below average gym. Only a small bar fridge in the room. No ice machine in the hotel at all. I thought this was one of the luxury hotels of Surfers Paradise. If you're not expecting that, and you're expecting average, that's exactly what you'll get. Don't overpay!

We had an amazing stay here. We had been traveling throughout Australia for 2 weeks and this was by far the best one yet. The rooms were very clean along with the bathrooms. They had laundry facilities as well as a good gym for a hotel and we right down the street from the beach and the strip.

Booked for 2 nights - ended up staying 4! Staff were very friendly. Only qualm was the internet @ $25/day.

Room options

Deluxe King Room

King 1 | Sleeps 2

Superior Twin Room

Full 2 | Sleeps 4

Deluxe Twin Room

Full 2 | Sleeps 4

Deluxe Executive Room

King 1 | Sleeps 2

Guest reviews for Watermark Hotel & Spa

Everyone (1) Business (1) Couples (4) Family (2) Friends (3) Other (1)
3

ok but not 4 star

Everyone

The room was pretty small, the bathroom was small too. Not very luxurious but clean and ok I hated paying extra 20 dollars for parking so I suppose not a good start

By on Sep 5, 2016

Review comment responded on Sep 7, 2016

Thank you for your review and feedback. We hope that our wonderful staff made your stay with us most comfortable and we hope to see you again soon.

4

friends and family trip

GetawayWithFriends

Hotel was good. Restaurant and bar were good. Staff were very friendly and helpful.

By on Dec 6, 2015

5

friends travel

GetawayWithFriends

good location to the city and conveninece traffic line , and clean of the hotel room .

By on Oct 20, 2015

5

great place, great location.

Families

Recently stayed with my wife and two small children and found this place to be a little gem. The room had great views and was surprisingly quiet even with facing the busy road. We'll definatly be back again.

By on Apr 15, 2015

2

average

BusinessTravelers

Comfortable beds, amenities were not 100 working or available as announced, same as some products. Kids stay for free special is a joke as you have to argue with reception to get extra sheets to make the sofa bed (They were asking for $40 extra to get the sofa bed sheets for us) Good location, very mediocre service.

By on Feb 9, 2015

5

family trip

Families

Great location....had to pay parking...when i searched web..it showed parking included.

By on Jan 19, 2015

5

friend vacation

GetawayWithFriends

Money saver and great location... walking distance to many attractions.

By on Jan 14, 2015

4

great place! great location

Couples

Very comfortable hotel. Really nice place . very central location

By on Jul 12, 2014

2

beautiful spa

Couples

We went to surfers for a relaxing getaway. The spa at the hotel certainly lived up to expectations however the supposed recent renovations and upgrade to superior rooms was not so good. New sheets and cushions do brighten the room but the sticky dirty carpet did not make the room feel luxurious. The hotel corridors also need cleaning up, especially the carpets. I would not consider this a four star hotel.

By on Mar 6, 2014

3

don't expect luxury

Couples

Clean, pretty good bed and pillows. Nice pool. Below average gym. Only a small bar fridge in the room. No ice machine in the hotel at all. I thought this was one of the luxury hotels of Surfers Paradise. If you're not expecting that, and you're expecting average, that's exactly what you'll get. Don't overpay!

By on Jul 16, 2013