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Mercure Gloucester Bowden Hall Hotel

4.0 out of 5.0

Recent guest reviews

Beautiful hotel in stunning grounds overlooking the water. The staff are amazing, so friendly and professional. Our room was immaculately clean and very comfortable. Breakfast and evening meal very much enjoyed. A big thank you to Gavin & Rachel for making our stay so special.

Located in a beautiful part of the country this is a fabulous hotel . Excellent service far beyond expectations and I would live to return for a leisure break. Reztaurant and loinge have old world luxury with contempory elegance. And there were two wonderful ducks waddling around to amuse Book with confidence

Stayed here for one night for a surprise get away. The hotels ground floor has been refurbished and looks really nice, however as the bedrooms haven't yet they are very dated and need completely gutting. We also had an evening meal which wasn't great, the starter of tortillas looked like they'd simply been toured out of an ah and microwaved, the chicken skewers were over seasoned and the pasta dish wasn't up to much either, the tomatoes weren't cooked. For a meal out you'd expect a lot better.

Before I go into the disappointing aspects of this hotel, I will start by saying just how good the staff were. Very friendly, helpful and attentive. I couldn't fault the service at all. Now for the bad bits. How this Hotel is 4 star I will never know. The decor is extremely dated and the room, whilst clean, was not what I would expect from a 4 star establishment. As it was Cheltenham Festival week the room charge was, wait for it, £369 based on 2 people sharing a twin room. Talk about milking it... We dined in the Brasserie in the evening and the the food was on the whole very good . I had the chef's signature dishes for both starter and main. The starter being the De-constructed black pudding with scotch egg and chorizo salad. To be fair it tasted great but one small detail such as the egg being half runny, half solid was the only thing I could fault with it. The main was Fillet steak wrapped in pancetta, garlic fondant potato, buttered Savoy, roast shallots, mushroom & port jus. This was again very good. Overall I would say that the hotel is set in lovely grounds but is in urgent need of an internal face-lift, you just need to look at the awful carpet in some of the pictures to get a feel of the place,. I personally wouldn't stay there again and I will accept that my views may have been clouded somewhat by the extortionate rate we were charged. If we had paid the normal rate of about £80 for the night I may have overlooked some of the decor issues, but we didn't so i won't.

Bowden Hall Hotel is set in acres of Parkland and the sweeping driveway to the Main Building takes you back in time.I had an enjoyable 1 night stay the staff were attentive and friendly. The room was really spacious with a large very comfortable double bed . You could have held a party for 40 people easily. Binoculars needed to see the TV from the bed the room was that large. Whilst dated in term of decor the room was clean , I loved the floor to ceiling windows although they did overlook the back of the hotel where the service areas were. The menu for evening meals provided a good choice and the food was excellent . Good choice of wines and beers . Breakfast self service again was really enjoyable. All in all excellent value for period hotel . Just one note you hear folks walking around throughout the night dude to the creaking floors but i suppose thats to be expected in 17th century former Manor House

After we eventually found the hotel after a few wrong turns down country lanes (M5 roadworks and diversions). We stayed for 1 night in room 435. On arrival we were immediately made to feel welcome, checkin was quick and efficient, Accor Gold status was noted and welcome drink offered (some accor hotels you have to ask for this or remind staff) we were given one of the attic rooms. The room itself is only accessible by stairs and long corridors that felt a bit like a maze but to be expected in such an old building. The room was quite large and very pleasant although the sloping roof could be an issue for those over 6 foot. It was tastefully decorated and although there were signs of use where people had lent against the wall/ceiling above the bed it was clean and tidy. The shower was a slight challenge because of the way its fitted into the room around the sloping ceiling so it was not possible to stand under it to wash hair without bending but it was hot and powerful so no real complaints, Gents might have issues with the toilet because of the ceiling as well. Breakfast was the usual Mercure standard with plenty of hot food and good service from the staff. Over all an enjoyable stay, we are looking forward to staying again at the end of the month.

We stayed two nights in room 334: almost two rooms really, a sort of entrance lobby, with en-suite off, which means the "clutter" - cases etc - is kept out of the bedroom, and the bedroom itself. This has a huge double bed, TV and desk, plus a coffee table and easy-chairs by the window. The room was warm: no aircon but wonderfully you can open the window, get fresh air, and hear the nearby sheep bleating. Not much of a view from this room; just trees screening a low building 50!yards or so away. Top marks to the housekeeping team: the room was clean and there were plenty of supplies for coffee/tea. The front desk will send up fresh milk on request; always a marker for good service. Food was fine (well OK the breakfast coffee not the best but now I'm being ultra-picky) - lots of fresh fruit etc. The Hall itself is an impressive building, and has clearly undergone significant redecoration over the last year or so. It's a shame there's no gym, but there is plenty of countryside if you want to go for a run, or you could swim in the lake. Actually no, don't swim in the lake: it's better at a distance than close up. I'd love to go back to find the lake tidied and a footpath around it. Staff very welcoming and friendly. A small plumbing issue with a blocked sink was sorted out quickly (*why* don't people report these things at the end of their stay, so that hotels can sort them before the next guest arrives?). That's all I have to say about that.

Had an enjoyable 4 night stay. Our only negative comment is the lack of a lift in a four story hotel. Lots of stairs involved as we were on the top floor. Staff did take our cases up and bring them down on request. Food was better than some other Mercure hotels we have used, unfortunate all appear to have the same menu.

Stayed for work usually book the IBIS but this was cheaper for once . It's okay nothing to get excited over but if you get a decent rate why not. Nice ice cream at dinner which was a bonus and biscuits in the room

This is our 2nd stay at a Mercure hotel, and both times we have been very happy. We found the back stairs (there are no apparent lifts) to be a bit tired and dated, but, our room was lovely, the food was delicious, and the staff were great. We arrived during a power cut, so we're given a complementary drink, which was very nice.

Bondend Lane Upton St Leonards Gloucester England

Located in Upton St. Leonards within 2 miles (3 km) of Gloucester Ski and Snowboard Centre, Mercure Gloucester Bowden Hall Hotel is within a few miles (5 km) of Prinknash Abbey. This 72-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's also near Barnwood Arboretum & Park and JDR Karting.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

Mercure Gloucester Bowden Hall Hotel's 72 rooms provide coffee makers, phones, and ironing boards. LED TVs come with digital channels, and free WiFi keeps guests connected. Desks are also included.


Property features

Guests of Mercure Gloucester Bowden Hall Hotel enjoy access to free WiFi in public areas, 6 meeting rooms, and conference space. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include express check-in and express check-out.

Room options

Classic Room, 1 Double Bed

Full 1 | Sleeps 2

Classic Room, 2 Twin Beds

Twin 2 | Sleeps 2

Superior Room, 1 Double Bed (Four Poster bed)

Full 1 | Sleeps 2

Privilege, Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 745 reviews