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Mercure Gloucester Bowden Hall Hotel

4.0 out of 5.0

Recent guest reviews

Treated my husband to a weekend trip for Christmas. Fabulaous hotel, staff really friendly. The rooms were spacious and very clean. Dinner was really nice, a good choice on the menu. Excellent buffet breakfast with decent times not too early.

We had a warm welcome,all the staff was friendly,the room was pleasant,we both enjoyed our 1 night stay here,I liked the feature of the butterflies, my husband loved the wall in the lounge,stairs+lights,I recommend the wild mushroom starter it was delicious,I wished I had it for lunch as well.

Great hotel welcome and check in smooth and easy and very welcoming. Stayed for two nights,meal on first night excellent. New Year’s Eve great night small band singer and disco also casino laid on.staff food and service was superb had a great time. Room accessible as i’am in a wheelchair.

The rooms are large and comfortable with a good bathroom. Breakfast is fairly good but there has been some stiff competition on this trip. It is well out of town so not convenient for walking around the city centre.

We were extremely impressed with this hotel. Our room was spotlessly clean and comfortable. The staff from reception, restaurant, bar and room service were so friendly and helpful. We forgot our toothpaste they gave us some, the car park was snowy/icy and they were helping older visitors to get to their cars. I would definitely return if that way again. The food in the restaurant was superbe.

The hotel is very impressive on approach and staff are very good but a lack of attention to detail let’s the hotel down. The staff are friendly and attentive on the whole. Reception area, bar, restaurant and lounge are very well represented in the online photos. We had dinner in the restaurant on the first night and at first the menu seemed very limited but have to say that what they do serve is done very well. Starter we had nachos to share, nachos were fresh and the toppings were delicious. Main we had the burger and the tortellini - both of which were clearly made in house and cooked to perfection. Breakfast on the other hand was buffet style and was left out for way to long. Everything was dry and over cooked. With the class of the evening meal we expected a fresh breakfast to be served to order and were disappointed. Our room was the biggest let down. We checked in and dropped our bags straight to the room as we had an appointment to go to. The bathroom (please see photo) had clearly not been cleaned correctly. On our way out I asked for the bathroom to be re cleaned. On return yes the bathroom had been re cleaned but but only the basics, bath, sink and toilet. I would have expected from a hotel that presents itself to the standard it does, that when a customer complains about the cleanliness of the bathroom within 15mins of checking in that someone would have checked the room after it had been recleaned. The bed was very hard and for some reason had a topping mattress that was not the correct size for the bed (see photo) which left for an uncomfortable nights sleep. The room was very hot and this was with both radiators turned off. On the whole the hotel is good but its the little things that make the difference.

Visited with 8 friends for New Years Eve and had a fantastic evening. The food was great quality, piping hot and the service excellent with the many staff being marshalled by Rachel who did a magnificent job once again. Well done Rachel Been here many time in the past and the standards just keep on improving. Nothing is too much trouble for the staff; they are always friendly and welcoming.10 out of 10. Top marks. Well done everyone. I know how much work and planning goes into these events

We stayed at the hotel from 27-29 December and would recommend it to anyone who wants a quiet break. Staff were welcoming. Food was fantastic. Rooms were large. Spacious lounge. It was handy for a visit to Stroud, Gloucester, Cheltenham or Cirencester.

Hotel in a lovely location, very nice for a quiet break away and accommodation was great value for money...only downside was the price for drinks...lemonade was £2.80 for a small bottle...mixer size...not even a half pint, Stella was cheaper!! so if u are the designated driver...maybe cheaper to book a room for the night! Then bog standard chardonnay £14 a glass or £26 for a bottle!! Taxi into Gloucester for shopping was approx. £12-£14 however the local bus service is about a 10 minute stroll away, definitely worth visiting, especially over the christmas period for the ice rink and victorian market.

Lovely hotel could not fault it. Receptionist was so helpful, in fact all staff were. Beds comfy, food good, surroundings lovely. Great shopping in Gloucester. Lots of outlets and other places of interest. Will definitely visit again. Could not fault the value for money

Bondend Lane Upton St Leonards Gloucester England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Located in Upton St. Leonards, Mercure Gloucester Bowden Hall Hotel is 1.8 mi (2.9 km) from Gloucester Ski and Snowboard Centre and within a 10-minute drive of Rococo Gardens. This 72-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. City Museum is also nearby.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

Mercure Gloucester Bowden Hall Hotel's 72 rooms provide coffee makers, phones, and ironing boards. LED TVs come with digital channels, and free WiFi keeps guests connected. Desks are also included.


Property features

Guests of Mercure Gloucester Bowden Hall Hotel enjoy access to free WiFi in public areas, 6 meeting rooms, and conference space. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include express check-in and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 891 reviews