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Hallmark Hotel Gloucester

4.0 out of 5.0

Recent guest reviews

We visited this hotel for a break as it was near the Cotswolds. We arrived quite early about 13.00 but was informed the room was not ready. We decided to go to the bar area for a drink to discuss plans. We ordered tea which took 20 mins to arrive after I went to the bar to remind them we had ordered and paid. Young bar staff were surly and unhelpful. The two young girls who were serving discussed who was to fetch our tea and neither bothered. The older lady was lovely and very apologetic and she brought the drinks. The decor looked a bit tired and worn. It was noisy and busy due to a wedding reception but that was fine. The room was clean and tidy and extremely warm. The location of the hotel is a bit of a distance from the centre. The stay was comfortable but would not choose to stay here again. We had stayed at the hallmark hotel in Chester and that surpassed our expectations so therefore this hotel was disappointing.

Very Happy, Friendly staff. Excellent food (Breakfast buffet and Dinner), Large comfortable rooms and Good Spa facilities including pool, hot tub, and steam room. Not too far from the beautiful Gloucester center. I can definitely recommend!

We stayed in this hotel for three days and we really enjoyed our stay. The leisure facilities make a huge difference. After a long travel or a long walk around the cotsCotsw there is nothing better to relax in the swimming pool, sauna or the steam room. I personally highly recommend this place.

We enjoyed our two night stay here. Staff were welcoming, breakfast was great and our room was lovely (birthday chocolates were a nice touch!). The pool and changing areas were very clean. We loved the pool! We had our baby with us and the staff in the hotel and the spa seemed very happy to have her and made sure we had everything we needed for her. The other guest we encountered were lovely too, but I guess that was just luck of the draw!

Originally planned to stay for 1 night on their dinner, B&B but extended to the Saturday as well. Room was modernised and very clean - it was also ready early. Staff on reception and in the bar were very friendly and helpful. Leisure facilities are also modernised and spacious. Spa included all you would expect including steam room and sauna. it was quite busy, but it was Easter holidays, but looked like a few local members in with family. Dinner was perfectly good Bistro fare and the dinner allowance allowed for a 3 course meal. As plenty of choice we decided to book a table for the Saturday as well. Breakfast was also perfectly good standard hotel fare. all buffet stuff but no issues with availability of any items either morning. Finally the best thing about the hotel was the friendliness of all staff and willingness to help and have an appropriate laugh with guests. We would definitely recommend.

Fantastic couple of nights away - great food and swimming. A really good deal as we booked in a January on a 2FOR1 break, including dinner and breakfast. Thanks to Becky on reception for a late checkout so that the kids could swim after a lazy breakfast on our checkout day.

Hotel looks a bit drab from the outside but once inside it is very good. Rooms very clean and bright. Staff very friendly and helpful. Added bonus is the spa which we really enjoyed. Has pool, sauna, steam room, hot tubs, gym and badminton court. Bright and clean changing rooms. Excellent service in the restaurant and bar. Really enjoyed our stay and good location on the edge of the Cotswolds.

Stayed here for 3 nights and it was brilliant and worth every penny. Wonderful rooms and a really good standard of housekeeping every day. The best breakfast I have had in a hotel before, only downfall is that sometimes you would be waiting to just be seated. Lovely staff, comforting and will help with anything you needed. Finally, the 2 course meal offer was incredible. Will deffinately come here again.

Nice facilities included as par to the stay with pool and Jacuzzi with nice size sauna and steam room. Staff all very helpful. Menue had good variety and options. It was also very convenient for getting into Gloucester

Top Class service from Leanne; great help with bookings, billing and room keys. Lovely personality. She is always ready to help and give advice on how to get the most of your stay. Good local area knowledge which helps with traffic issues especially when have to cope with poor weather conditions.

Marlstone Close, Robinswood Hill Gloucester England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hallmark Hotel Gloucester places you next to Gloucester Ski and Snowboard Centre and within a 3 miles (5 km) of City Museum. This 95-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's also near Gloucester Waterways Museum and Gloucester Cathedral.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with English breakfast, available for a fee.


Hallmark Hotel Gloucester's 95 rooms provide coffee makers, ironing boards, and desks. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries.

Property features

Hallmark Hotel Gloucester features a full-service spa, an indoor pool, and a fitness center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

62.0% of guests recommend this hotel

Total of 1797 reviews