Skip to main content
Beginning of main content

Hallmark Hotel Gloucester

4.0 out of 5.0

Recent guest reviews

18 of us met up for the first time in three years and we were looked after extremely well with fabulous friendly staff and very good food. We were seated for the main meal in a private dining room which made the occasion seem very special. We stayed for 2 nights and are planning to come back next year.

What a fantastic leasure break i had this evening at hallmark hotel, enough to bring down this heatwave week! I had an amazing Jacuzzi in the pool and then i had a juicy steak in their restaurant. Congrats to the waiter who served us very friendly attentive helpfull too. Unfortunately I didn't get his name but he had a shaved head and looked Caucasian to me . I will come again

A quiet location beneath the ski slope in Gloucester, comfy room, relatively quiet. But might want to think about installing air conditioning. Its rarely very hot in the UK, I slept extremely comfortably with the window open and there's no bugs to eat you like on the East coats of the USA, but with global warming and the odd very hot week it might get sultry.

I stayed at Hallmark Hotel for Sunday night. Room was clean and spacious. Staff was friendly and helpful. WiFi had a strong signal in my bedroom. Had a lovely dinner and breakfast. It's a shame that I had no swimsuit or sportswear and was not able to use The Leisure facilities, my bad.

Nothing wrong with the hotel as such. Staff are polite and attentive just not 4 stars. It's the little things that you expect that's missing. Food is more pub grub and the rooms are abit more premier inn standard. Also woken up at 6am due to someone using the bathroom. Can't be helped.

Nice hotel. Stayed for 2 nights. More of a business hotel. Rooms clean, breakfast good, buffet style but fresh & regularly topped up, pool area nice & staff lovely. Had dinner there one night, perfectly nice.

My wife and I had a relaxing 3 course meal in the hotel's bistro. Food quality was slightly above average, probably of the chain type fayre supplied by companies like Bidvest, judging by the national standardised menu. It is for such reason in places like this I often choose battered fish n chips which can only be cooked fresh. This one was definitely above average, lovely piece of flakey fish with a light beer type batter, mushy peas and gorgeous chunky home made chips. A comfortable 7 out of 10 which is a good score for my discerning fish n chips taste. Nice cheese board for desert. Menu is generally pub food, which is surprising for a 4 star hotel though. Well done on the fish n chips!

My partner and I stayed for one night for my birthday. We found the hotel room to be clean and in order. We used the spa and I had a treatment which was very nice and the member of staff lovely although some attention could be payed to the room. The spa it's self was nice all be it a little tired and not quite the relaxing atmosphere we were hoping for, definitely geared more for family's due to its availability as a public pool in saying that I would return for that reason with my daughter. The one thing that stood out for me was the staff. Every member of staff we came across was friendly and very efficient, this really stood out us as a positive and would definitely encourage us to return in the future.

Stayed a night after Cheltenham horse racing for my wife's birthday. When we checked in we were handed a key as normal went to the room where to our surprise the room was already occupied. Luckily at that time no one was in the room but it was quite clear that all of their personal belongings including cameras, clothes, makeup etc were left out. We went and informed the staff on the front desk about what had just happened as for safety and security reasons this was very worrying! It took them around 10 minutes to decide where what took my wife and I would be in. I had arranged for a bottle of champagne to be left in our room on arrival which was either drank by the customers in the first room or they had forgot about once we were given another room. This prompted a second trip to the reception desk where they then offered the champagne- by this time the surprise for my wife had clearly been ruined and we were just pleased to be in our own room. Asked to speak to a manager who I must say was very understanding and apologetic. Communication is lacking between staff at this hotel and for the price was completely unacceptable.

Recently stayed at the Hallmark hotel. Very disappointed with the location as it is in the middle of a council estate. The building is old; hotel needs extensive refurbishment throughout. Carpet in lounge / bar area was filthy; hasn't seen a hoover in a long time. Bedroom was very dusty. Food was basic and some of it inedible; limited choices for vegetarian, and if you are health conscious you've had it. Alcoholic drinks were very expensive. Will not be returning.

Marlstone Close, Robinswood Hill Gloucester England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hallmark Hotel Gloucester places you next to Gloucester Ski and Snowboard Centre and within a 3 miles (5 km) of City Museum. This 95-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's also near Gloucester Waterways Museum and Gloucester Docks.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a English breakfast is available for a fee.


Hallmark Hotel Gloucester's 95 rooms provide coffee makers, ironing boards, and desks. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries.

Property features

Hallmark Hotel Gloucester features a full-service spa, an indoor pool, and a fitness center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.

Room options

Double Room

Full 1 | Sleeps 2

Executive Double Room

Queen 1 | Sleeps 2

Family Room

Full 1 | Sleeps 4

Single Room, 1 Single Bed

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 1558 reviews