Hilton Garden Inn Hartford South/Glastonbury3.0 out of 5.0
Recent guest reviews
Room never serviced/cleaned even after repeated requests. Returned to room briefly at 4 PM and immediately noticed it had not been cleaned. Called front desk and was told it would be serviced before we returned later that evening. Returned to room at 11PM and it had still never been cleaned. They eventually gave us fresh towels before midnight, big deal.
My family & friends could not have been treated any better. Anything we asked for was done. Always available to help with anything. You will be happy with the accommodations and the decor not to mention the staff friendliness.
I stayed her for a weekend for a wedding. The facilities as well as the room were very nice, and very clean. Everything was clearly well maintained. The guest room and bathroom were both very large and furnished nicely. The room came with a microwave and fridge. The breakfast, although it was $10.95, was excellent. It is certainly a step above the free breakfasts offered at many similar hotels. High quality, hot, cooked to order food with a very attentive staff. The staff in general were very accommodating and friendly. They seem to go out of their way to make you feel comfortable. The rooms were nice and quiet, the walls were thick enough that you didn't hear any sounds coming from the hallway or other rooms. I didn't use the fitness center but it looked like it had several new machines and was in excellent condition. The pool also looked very nice. There was a nice little business center as well with a computer, printer, etc... I had 2 major complaints however which is why I only gave this hotel 3 stars instead of 4. First of all, I personally found the mattress to be very uncomfortable. It was clearly new or relatively new but I just personally didn't like it. In addition, the climate control was a little wacky. The room would not maintain a steady temperature. It either got too cold or too hot and you had to keep adjusting the temperature. Multiple times during both nights I woke up either sweating or freezing and I had to adjust the thermostat. All in all, it was an acceptable stay for a couple of nights. If the beds and temperature were more comfortable I would have given a higher rating. Everything else about this hotel was excellent.
The beds are adjustable and I like my side of the bed softer than my husband and this bed was able to give me a wonderful nights sleep. We were at this hotel for three nights. Our son was getting married nearby. At breakfast be aware that the staff will grab your plate if you walk away even if you aren't finished and there is still food on your plate. Rooms were very clean and comfortable. Lobby was a great place for our family to congregate in the evenings to spend time together.
The staff was great. Rooms were clean. Extra beds in room. The waitress , hostess, and manager were awesome at our venue. Staff Kept up with tables and serving food. Staff were very sensitive to all our needs.Definitely recommend.
I love staying here. The staff are excellent and the rooms and amenities are fine. There's a peaceful stress free vibe that I look forward to every time. Suggestion: if you're a solo traveler, make sure you access the pool very early or other less busy times of day to ensure a peaceful quiet dip.
Efficient polite staff, clean rooms, and the best hotel breakfast I've encountered. Close to East Hartford and downtown, easy access and many good restaurants nearby. A great place to stay while on business.
Overall very inviting and clean hotel including my room. The only suggestion I would make is too leave the pool/spa area open later. If staying in the area I would highly suggest this hotel versus others .
The staff goes out of their way to make sure you are having a pleasant stay. We interacted with staff from front desk, chef, maintenance, cleaning staff...everyone was caring and helpful! Thankfully breakfast was included so we could feed the kids first thing each morning. Coffee was very good too!
I had a 36 room roomblock for a wedding and not one complaint! Very attentive, courteous staff. Very clean and I highly recommend The Hilton Garden Inn South Glastonbury! The price was great and the location better!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Hilton Garden Inn Hartford South/Glastonbury is located 1 mi (1.6 km) from Welles-Turner Memorial Library and within a 10-minute drive of Bushnell Park. This 150-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Wethersfield Cove Park and Rentschler Field are also close to this Glastonbury hotel.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.
Hilton Garden Inn Hartford South/Glastonbury's 150 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 35-inch LCD TVs with cable channels. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.
Guests of Hilton Garden Inn Hartford South/Glastonbury have access to an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 533 reviews