Metro Hotel and Apartments Gladstone4.0 out of 5.0
Recent guest reviews
I thought this hotel was nice but pretty average in service and decor/interior amenities etc. The lady who welcomed us at the front desk (blonde middle aged/older lady) lacked professionalism but was kind enough.
Excellent experience ... more than value for money ... well appointed ... very comfortable furnishings ... large bedrooms and bathrooms ... large living area with easy flow of walking and entertaining friendly large opening glass doors to balcony ...
Great customer service. Friendly staff. Early check in was greatly appreciated! Very comfy beds. Clean well maintained room. Quiet area. Close to everything, within walking distance. Well explained and map included on how to get to apartments. Will definitely stay here again
Overall a great hotel and good location in Gladstone. Poor quality pillows are the main complaint. If you can bring own pillow. No blow dryer in room either, no real issue if i had known woukd have taken own. Will stay here again.
as the title says - have stayed at the Metro numerous times - view is amazing - staff are great - friendly and helpful - and considering the size of the rooms and the facilites provided, it is marvelous value.
excellent service great location only point is needed a shower not a old fashion shower over bath but will stay again and differently recommoned it Daivd the Manager fantastic bloke to deal with true gentleman and the ladies at front counter do an amazing job
Beautiful apartment, very clean, great bedding, very friendly and helpful staff, great location, free parking on site, lift to levels, quiet area. I would recommend these apartments to anyone, regardless of the reason for your trip there.
Stayed here for work purposes but would prefer not to return. Has: Onsite restaurant, recommend make a booking for any meal gets quite busy. Service was quite lacking - standing waiting to be served, seen but not acknowledged for ages was appalling. Food was average, not outstanding or value for money. Suite was huge & roomy, but way outdated felt like I walked into the 80's. The door lock was so sticky I struggled to get into the room each time. Pillows were dead flat, no support, bed was ok. Views of the city were quite nice, but the alarms and noises coming from Barney & Auckland Points did not let up literally all night and not at all pleasant for light sleepers. The shower had poor pressure and took a long time to heat up. Average guest parking available outside of reception. Plenty of eateries nearby but recommend to book ahead as many can get booked out even mid week.
Price was good & the apartments was quite large with everything equipped.walking distance to most restaurants,supermarket & shopping stores.very friendly and helpful staff especially jody.had a late check-out as a complimentary.
Great location, clean, spacious rooms, friendly staff especially on arrival, receptionist was very warm and welcoming. Only fault we had was small - key to car park area took a while to turn had to wriggle it around to get it to open on our return back. Small and easy to fix - apart from that minor detail, can't fault it.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 96 reviews