NH Collection Palacio de Avilés5.0 out of 5.0
Recent guest reviews
Beautiful location in an ancient palace located in the middle of the old town. Very quiet, nice rooms and a good service. I was there for a buisiness trip but can recommend it also for a private jouney.
the hotel is very nice hotel, the room is quiet spacious and there's a lot of luxury. The bed was big enough and comfortable. At breakfast, there's a lot of choise. The bathroom is spacious and comfortable and very clean;
Arrived in carpark, took lift down to reception and checked in. No help offered with luggage and pointed vaguely in direction of lifts. Wedding party in full swing with deafening music meant that I was unable to enjoy any of the hotel's facilities. Woken by drunken guests singing and chanting at 4 a.m..Corporate policy to change sheets every 3 days for 'environmental' reasons, i.e. it saves them money. Asked for ours to be changed (if I'm paying for a 5 star hotel I expect 5 star treatment) which was done by the surliest person I have ever encountered in a hotel. Breakfast OK. Room clean and spacious but overall I have to wonder how this hotel could possibly have been awarded 5 stars, compared to other establishments of similar status it falls very short.
I was given one of my favorite rooms and the staff was very helpful and kind. It made the "away from home" very tolerable. I enjoyed the coffee with steamed milk prepared for me every morning often with a repeat cup. There was plenty of bottled water in the room and a robe and sleepers for my use. I don't want another hotel in Aviles.
It’s really hard to beat the location of this hotel. Situated at the top of the main square, to the front it commands a wonderful view of the historic core of the city; to the rear, it overlooks the beautiful city park. Parking is a doddle in the Plaza de Espana car park that sits under the main square. The staff are really kind and helpful – going well beyond the call of duty to make our stay enjoyable. And our room was spacious and bright. Next time I am in Aviles, I will stay here again.
The approach by car to Aviles is far from picturesque, and this is followed by a descent into an underground car park with some tight corners BUT reserved parking for hotel guests. An elevator then whisks you directly to reception and a wonderful outlook onto the historic town square. It's quite a contrast to the approach. The hotel is in a lovely old stone building overlooking the square, the church and the park (we had a room overlooking the park and it was both scenic and quiet). Reception was quick and efficient, but unfortunately on reaching our room it smelled strongly of tobacco smoke. The staff changed our room immediately with apologies and without fuss. Our room was well equipped with a very comfortable bed, adequate seating and lighting, an excellent bathroom and all the facilities you would expect in a high quality room. We had one evening meal in the hotel and one breakfast, both of which were very good. There are bars and eateries within easy walking distance of the hotel in the old part of town, and the drives up into the mountains and along the coast are excellent (be prepared for temperature changes up in the mountains). There is excellent seafood to be had in the many coastal villages and towns nearby. I would not hesitate in recommending this hotel to anyone basing themselves in Aviles
Couldn't ask for a better spot in the old town centre with some great places to eat out all around. Big room and well appointed and beautiful gardens in this historic building. Very good room rate and helpful staff (except the bar is unmanned and you need to press the buzzer for service). A real gem which you would not expect driving through the industrial landscape to get there! Take me back there any day!
Clean and comfortable, right on central square in Aviles. Some vestiges of old palace remain but most of hotel is modern and functional but without charm or character. Attached to beautiful garden which is open to public. We chose not to have over-priced breakfast at the hotel--we bought yogurt and milk in a local store and then had coffee and and a breakfast sandwich at the cidreria, just across the square from the hotel--breakfast for 2 for well less than the cost for 1 at the hotel.
We planned to stay overnight in Aviles on our way from Oviedo. NH seemed to be the best option. The hotel is in a complex of well maintained old building with adjacent contemporary part overlooking a park. My wife particularly enjoyed this view, because it was. Very quite compared to Plaza Mayor that the main entrance of the hotel looks to. The room was good standard. The breakfast - what you might expect from a hotel of this level. Service was nice yet lacking warmth. All in all, good value for money. But do not expect much
The other reviews sum up this hotel's blend of old and new, but I would like to stress how nice the staff all were (especially the charming lady on Guest Relations - Annabelle?) and also the young man serving in the restaurant. The breakfast is one of the best I've had for a long time too. Bed super comfortable and the blinds in the room keep out all the morning light till you want to get up. Highly recommended.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 1249 reviews