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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

The staff was very helpful. However the hotel itself could use some attention. The pillows were very strange. Half pillows instead of full size. It was close to all the major attractions. I thnk I would try something else next time.

For the price, this hotel was a great value. The room was large, clean, and comfortable, and we were able to bring our two small dogs with us without any trouble. It's nice to find a decent hotel that is actually pet friendly. The cost for keeping pets with you is $20/night, and they were happy to join us on our trip. The hotel is just outside of the historic section of Gettysburg so you will need a car to be able to explore that area, but it is not a long drive at all.

I enjoyed the friendly and courteous staff, made my stay pleasant.

Came for a night while visiting the Gettysburg Re-Enactment. Needed a place close to where we wanted to go, that was reliable, clean, simple. This did the trick. Breakfast ordinary but ok. Room very spacious and nice. Only downside was a loud A/C unit in the room, which we didn't use because of noise. Temperature was ok though.

only complaint was that the continental breakfast was marginal and the mattresses could be better for the price

Good location, staff was OK. For it's price, not bad.

Room was upgraded - can't remember why, but got us a suite with jacuzzi. We enjoyed very much. I had hoped to have a jacuzzi for at least one of our three nights away, but none were available when I booked us So this was a pleasant surprise. Also, decor in bedroom was very nice - romantic, etc.

For a two star it was better than some three and four I've stayed at. The staff were wonderful.

They provide a clean room and hot water but don't expect much else. It's not a bad value. The staff is clueless. The inernet was down for a few days and the staff had no idea how to fix it. The pool was closed for some reason and again, the staff had no idea what to do. I would stay there again at the right price.

For the price I paid ($138 for Sat. night), I received a used bar of soap, used bottle of lotion, and no shampoo or conditioner! The chlorine in the pool burns your eyes to the point its non-usable. Spa was tepid and what I though was steam was actually chlorine! Room clock was set 4 hours ahead, so I had to reset it, and bed wasn't that comfortable. I should have paid the extra $40 to stay at the Hilton Garden Inn where I know I would have received 4 star treatment! Lesson learned---do not stay at Comfort Inn in Gettysburg, its NOT comfortable!

The hotel lobby is nice and clean but smells like a swimming pool because the pool is adjacent to the lobby. We were visiting the Ski Liberty resort about 20 mins from this hotel. The rooms were clean, but need a serious remodel, they're televisions are rested on pieces of cardboard so they can rotate on top of the dresser/entertainment unit. Its nice to have a fridge and microwave plus the bathrooms have the nice heat lamps to keep you warm after the shower. The front desk associate at night told us the incorrect time for the pool and I was thoroughly disappointed because the pool was something I was looking forward to using but the hours are so limited. I planned on getting up early to do some laps but the one associate told us 11am and it was really 930, so that was rather disappointing. Overall hotels not bad, no bed bugs which was great. A friend of ours staying in the hotel says don't eat the free breakfast or at least the eggs..

Breakfeast was horrible TV was not realy working Bed was old and unconfortable. Now I have Backpain.

We wished that we had had more time to spend in Gettysburg. This Comfort Inn has an excellent location, convenient to many attractions. Very clean room, helpful and professional staff, and reasonable rate will earn a return visit from us. The pool water seemed a bit cloudy but the sauna was a plus after a long day.

This hotel was fine, for as much as we were in it. We were constantly on the go and only in the hotel for sleeping. The breakfast bar left a lot to be desired. The scrambled eggs were horrible & they offered sausage patties that look like they were boiled. Some people do not like sausage, no bacon at all, but it was included in the price of your room - so no need to go out for breakfast. The location was pretty good, not far from the heart of Gettysburg, and easy to get in & out of. The pool didn't look very clean, so we opted out of swimming. All of this is ok though, as we had a great time in Gettysnburg. From purchasing the CD & doing the auto tour, exploring the battlefield, we saw a union regiment reinactment, had our photo taken at the Victorian Studio (they did a great job). We had a great time participating the a ghost tour with Gettysburg Paranormal Assoc...and also went on thier Midnight to 2:00 am ghost hunt. All in all...lots of fun & not much time spent at the hotel.

Location fine to tour Gettysburg. Renovations going on. Chemical smells. Air conditioner musty and moldy smelling. Poor lighting(one) in room. Couldnt make local free calls without giving a credit card number to desk. Scaffolds and painting supplies and tarps in breakfast dining area.

The employees hung around the front door smoking. I ended up with a smoking room that smelled awful. The continental breakfast was all breads. A positive aspect is that it was back from the road and the noise was minimal.

The hotel was very close to Rt.15 and the local attractions were nearby. Walmart is just down the street to pickup anything you forgot to pack and the outlet mall is just a few miles down the road. The hotel was fine for a stopover with friendly staff.

After driving 12 hours and finally arriving at the hotel there was no one working the desk. Sign said someone would be right back. 30 minutes later someone appeared. The room and hallway leading to the room stank badly. But we could have overlooked that if the room was at least clean. The bathroom was not cleaned at all and one of the beds was slept in. Basically no maid service was applied to that room. There were two towels for 4 of us. When I tried to get the front desk no one anwsered. I went down to the desk and again there was a sign indicating that someone would return shortly. Finally when someone arrived I asked that they send a maid to clean the room and provide more towels. I expressed my dissatisfaction and they assured me that it would be taken care of. I then went out to dinner with my daughter and her friends. Upon returning the towels were located in the hallway outside of our room (the floor in the hallway was disgusting). No one ever entered into the room and cleaned it. I was highly dissapointed. I went back down to the desk where once again no one was there. We were simply exhausted and needed to sleep. We went back and made the best of it but there were so many bugs in the room that we could not sleep. The window had no screen and apparently had been left open. I checked out the next day as there was no way I would be staying there again.

I would definetly recommend this hotel. The rooms were very clean & the beds very comfortable. It even had a lock box to lock up your valuables..We were very pleased with our stay.

The room, service and light breakfast were very good. I liked having the iron and hair dryer in our room. The only thing we were disappointed in was in order to get to our room we used the closest door from the parking lot and when you came through the door there were piles of white towels and sheets that were bagged and laid all over this walk through area and the vending machines. They also had the door open to the laundry room and it made it look messy and unprofessional, plus they left that same door open to the parking lot, so anyone could walk in, which made security non existant.

871 York Rd. Gettysburg PA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites places you within a mile (2 km) of The David Wills House and Majestic Theater. This 72-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Gettysburg Convention & Visitors Bureau and Gettysburg Railroad Station Museum are also close to this Gettysburg hotel.


Dining

Free buffet breakfast is included with your stay. Get a pick-me-up at the coffee shop/café.


Rooms

Quality Inn & Suites's 72 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Free local calls, hair dryers, and laptop-compatible safes are also available.


Property features

Guests staying at Quality Inn & Suites enjoy an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Inn & Suites

Couples (10) Business (3) Family (5) Other (3) Friends (1)
3

accetable

Couples

The staff was very helpful. However the hotel itself could use some attention. The pillows were very strange. Half pillows instead of full size. It was close to all the major attractions. I thnk I would try something else next time.

By on Oct 20, 2014

4

good for pets

Couples

For the price, this hotel was a great value. The room was large, clean, and comfortable, and we were able to bring our two small dogs with us without any trouble. It's nice to find a decent hotel that is actually pet friendly. The cost for keeping pets with you is $20/night, and they were happy to join us on our trip. The hotel is just outside of the historic section of Gettysburg so you will need a car to be able to explore that area, but it is not a long drive at all.

By on Aug 18, 2014

5

friendly courteous staff

Singles

I enjoyed the friendly and courteous staff, made my stay pleasant.

By on Aug 5, 2014

3

just right for what we needed

BusinessTravelers

Came for a night while visiting the Gettysburg Re-Enactment. Needed a place close to where we wanted to go, that was reliable, clean, simple. This did the trick. Breakfast ordinary but ok. Room very spacious and nice. Only downside was a loud A/C unit in the room, which we didn't use because of noise. Temperature was ok though.

By on Jul 7, 2014

3

ok

Families

only complaint was that the continental breakfast was marginal and the mattresses could be better for the price

By on Jul 5, 2014

2

not great, not terrible

BusinessTravelers

Good location, staff was OK. For it's price, not bad.

By on Jun 8, 2014

4

unexpected change

Couples

Room was upgraded - can't remember why, but got us a suite with jacuzzi. We enjoyed very much. I had hoped to have a jacuzzi for at least one of our three nights away, but none were available when I booked us So this was a pleasant surprise. Also, decor in bedroom was very nice - romantic, etc.

By on May 23, 2013

4

gettysburg

Couples

For a two star it was better than some three and four I've stayed at. The staff were wonderful.

By on Apr 17, 2013

3

clean room, no service

Couples

They provide a clean room and hot water but don't expect much else. It's not a bad value. The staff is clueless. The inernet was down for a few days and the staff had no idea how to fix it. The pool was closed for some reason and again, the staff had no idea what to do. I would stay there again at the right price.

By on Aug 9, 2012

2

needs updating

Singles

For the price I paid ($138 for Sat. night), I received a used bar of soap, used bottle of lotion, and no shampoo or conditioner! The chlorine in the pool burns your eyes to the point its non-usable. Spa was tepid and what I though was steam was actually chlorine! Room clock was set 4 hours ahead, so I had to reset it, and bed wasn't that comfortable. I should have paid the extra $40 to stay at the Hilton Garden Inn where I know I would have received 4 star treatment! Lesson learned---do not stay at Comfort Inn in Gettysburg, its NOT comfortable!

By on Jun 25, 2012