Country Inn & Suites By Carlson, Chambersburg, PA3.0 out of 5.0
Recent guest reviews
I’m still here at Country Inn and Suites Chambersburg, I’ve been here since 10/19/17; check out tomorrow 10/23. The clerk on duty right now as I type gave some man access to my room. When I went to tell The clerk he laughed and apologized stating he’s been really busy. This is very disrespectful to me. He showed no consideration. I didn’t find anything funny considering I’m staying at a hotel alone and was laying in the bed. I’m terrified right now to sleep, thinking who else could come in. Im sure there’s a policy in place to prevent this from happening. Just yesterday I was carded when I left my key in the hotel room... my identity was verified, why wasn’t his? My stay was ok but service was very poor. I will be discussing this incident with a manager on duty tomorrow.
The room was very clean and smelled fresh, the internet was fast, and the coffee was tasty. There wasn't a lot of noise at night even though you are next to a busy interstate, and the area around the hotel was nice, with a lot of food options and merchandise stores.
We find this hotel clean, quiet and pet-friendly. The rooms and bathrooms are always clean. We don't find those deodorizing smells that often are used to hide unpleasant smells due to other pets or carpeting that needs cleaning. It is a bit out of the way, but it is so quiet with great light darkening curtains that we get a fantastic night's sleep. Well worth the drive. Good breakfast and pleasant staff.
We stopped overnight traveling back home from Canada. I am a rewards member. We checked in after midnight. Staff was in t-shirt and sweats and was uninterested and could realy care less. Entering the bathroom there was no toilet paper. Sent daughter to get some from clerk. He sent her back and stated he will brings some. He did bring some and again seemed like we was put out by having too. When using the restroom the toilet seat was broke. It was late and I did not want to deal with clerk. There was also no klenex in the room. The wall by the roll in shower was peeling and bubbled around a 3ftx3ft section. I did tell the clerk the next morning, he shrugged his shoulders and stated he would tell the manager. Breakfast was ok. The whole experience was just not up to Country Inn and Suites standards. We willnot use this location again.
Lovely clean hotel that is pet friendly and welcoming. It has all the necessary amenities for traveling. We would definitely stay there on our way to NY again and recommend it to our friends and family when they are in the area.
Nice new facility with friendly staff. Super clean rooms and great location. Would highly recommend. Nicer than most pet friendly places we have stayed. Near highway, shopping, and restaurants. qwerty
the hotel hosted a girls softbaal team that took most of the rooms. Unsupervised children made the hotel unusable for normal guests. As we checked in, the front desk employee apologized, but said there was nothing he could do.
Hotel location is a bit odd immediately next to an amusement center, but the hotel was fine. CLEAN and comfortable rooms, friendly staff, adequate breakfast, warm cookies! Access to Wilson College easy! Will return.
If there were 1/2 stars I'd give this a 3 1/2 -- it's average in quality but it delivers a good value for the price. The breakfast was adequate - not fantastic by any means but you could put together something to sustain you. Staff all seemed very friendly and super helpful. TV in the lobby area is way to small. Very quiet location -- no traffic noise at all.
Great location. The staff is friendly. The walls are paper thin. Couldn't get a box of kleenex for the room, "we are out of that right now" . Sheets on the queen pull out were obviously dirty, popcorn, etc. Hadn't been changed after the last guest.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Within a short walk of Cluggy's Family Amusement Center, Country Inn & Suites By Carlson, Chambersburg, PA is within 2 miles (3 km) of Wilson College. This 3-star hotel has 70 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Also near this Chambersburg hotel are Capitol Theatre and Franklin County Visitors Bureau.
Free hot/cold buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
Country Inn & Suites By Carlson, Chambersburg, PA's 70 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Free local calls, hair dryers, and ironing boards are also standard.
At Country Inn & Suites By Carlson, Chambersburg, PA, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 459 reviews