good
Nice accommodations, but a long inconvenient walk to the room, given their renovations
Staff at desk very very aloof, and only two attendant for 15 guests! Room very difficult to access : to basement them long long halls Then service elevator: rickety, noisy, slow and hot! Room with no desk-lamp Not returning Marriot and Hilton available thank for helping us make our choice for Nov trip
The best location for transit travelers at the Fraport. However there were many problems with the room and the service. The room did not have USB outlets, and there was a big problem with making calls from the room phone. TV did not have menu in English and most of the functions were off. TV did not have a wake up call system as it did before. There was not the information about the hotel, like the list of service numbers, or any basic useful hotel info any other hotel has. You would not know how to call the reception desk, how to order a meal or a wake up call. The bathroom door have been broken in and did not have neither doorknob or lock, just a big hole. The shower did not work properly either. The room and the bathroom were clean. A big plus for that. The reception desk person at the check in was unfriendly and had problems with basic aspects of the check in. In the morning the reception desk was closed. It opens at 6:30. There were people waiting for a long time to check in. This is not a cheap hotel and, surprisingly, the level of service was really not up to par.
it was to hard to get to
Queen size bed was just a regular double. They told me that is queen size in Germany.
Difficult difficult to find, to park, to find the check in, al. Dark room, handles of bathroom door very difficult to use, shower head of room 4041 does not work properly. At check in staff thought I was going to steal her pen! I used my own not to offend her more!
perfect place to stay near airport. everything you need and very nice comfortable rooms.
so very convenient to the airport terminal staff is very helpful
nice hotel very large...lots of walking to elevators
vey convince to the Frankfurt airport ,short of staff long line to the check in . after long trip you dont want to wait another hour to check in and its not worth the money we paid
Located in Frankfurt Airport Area, Sheraton Frankfurt Airport Hotel & Conference Center is 0.9 mi (1.4 km) from Gateway Gardens and within a 10-minute drive of other popular attractions like Deutsche Bank Park. This 779-room hotel welcomes guests with conveniences like 2 restaurants, a 24-hour gym, and a 24-hour business center. It's connected to the airport in central Frankfurt, and a short drive from Frankfurt Trade Fair and Frankfurt City Forest.
Enjoy dining at one of 2 onsite restaurants including The Eatery kitchen & bar, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect WiFi, wired internet, and flat-screen TVs with cable channels and pay movies. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Guests of Sheraton Frankfurt Airport Hotel & Conference Center enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Self parking is available for EUR 39 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, access to locker space, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a 24-hour business center, a computer station, and express check-out.
good
Nice accommodations, but a long inconvenient walk to the room, given their renovations
Staff at desk very very aloof, and only two attendant for 15 guests! Room very difficult to access : to basement them long long halls Then service elevator: rickety, noisy, slow and hot! Room with no desk-lamp Not returning Marriot and Hilton available thank for helping us make our choice for Nov trip
The best location for transit travelers at the Fraport. However there were many problems with the room and the service. The room did not have USB outlets, and there was a big problem with making calls from the room phone. TV did not have menu in English and most of the functions were off. TV did not have a wake up call system as it did before. There was not the information about the hotel, like the list of service numbers, or any basic useful hotel info any other hotel has. You would not know how to call the reception desk, how to order a meal or a wake up call. The bathroom door have been broken in and did not have neither doorknob or lock, just a big hole. The shower did not work properly either. The room and the bathroom were clean. A big plus for that. The reception desk person at the check in was unfriendly and had problems with basic aspects of the check in. In the morning the reception desk was closed. It opens at 6:30. There were people waiting for a long time to check in. This is not a cheap hotel and, surprisingly, the level of service was really not up to par.
