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Recent guest reviews

During my check in all the staff really hepfull . The room also.great

This is the perfect hotel for a family vacation. It has all the amenities that you can think of and it the staff are all friendly and courteous.

We were a group of friends who booked 4 rooms which were supposed to face the sea (sea facing). We Paid additional 40$ But we got a standard room with roof facing as they didn't have any room left. We complained and The staff offered us a drink to apologize but actually, the reason we got so far was to enjoy the sea... Besides the hotel is very noisy, I don't recommend.

Batu Feringgi Beach George Town Penang

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Twin Room

2 Twin Beds | Sleeps 3

Superior Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Executive Room, 1 King Bed, Sea View

1 King Bed | Sleeps 3

Hotel highlights

  • Steps from Ferringgi Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Golden Sands Resort by Shangri-La, Penang places you next to Ferringgi Beach and within 2 miles (3 km) of other popular attractions like Tropical Spice Garden. This 387-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a free water park.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 9:00 AM to 1:00 PM.


Rooms

Golden Sands Resort by Shangri-La, Penang's 387 rooms provide minibars, coffee makers, and free bottled water. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Safes, phones, and ironing boards are also available.


Property features

Golden Sands Resort by Shangri-La, Penang features a golf course, 2 outdoor pools, and a free water park. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a health club, and a spa tub.

Guest reviews for Golden Sands Resort by Shangri-La, Penang

Everyone (3) Friends (1)
4
Everyone

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

4

nice hotel and friendly staff

Everyone

During my check in all the staff really hepfull . The room also.great

By , from kuala lumpur on Mar 5, 2018

Review comment responded on Mar 6, 2018

Dear fadil, Thank you for taking the time to leave us your feedback and many thanks for your review. We are delighted to know that you are happy with our service and room. We look forward to welcoming you back to Golden Sands Resort again in the future. Best regards, Suleiman TAR Director of Communications

5

hotel for fao

Everyone

This is the perfect hotel for a family vacation. It has all the amenities that you can think of and it the staff are all friendly and courteous.

By , from New York, New York on Sep 2, 2016

Review comment responded on Sep 5, 2016

Dear Marjorie, Thank you for taking the time to share your kind feedback about Golden Sands Resort by Shangri-La. We are glad that you had a positive experience and appreciate your compliments about our resort. We look forward to welcoming you back again soon. Thank you. Best regards Suleiman Tunku Abdul Rahman Director of Communications

2

disappointing, facing the pool not the sea

Friends

We were a group of friends who booked 4 rooms which were supposed to face the sea (sea facing). We Paid additional 40$ But we got a standard room with roof facing as they didn't have any room left. We complained and The staff offered us a drink to apologize but actually, the reason we got so far was to enjoy the sea... Besides the hotel is very noisy, I don't recommend.

By on Dec 8, 2015

Golden Sands Resort by Shangri-La, Penang

Batu Feringgi Beach, George Town, Penang 11100
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