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Grand Hotel Kempinski Geneva

5.0 out of 5.0

Recent guest reviews

This hotel is wonderful Centrally located next to the lake Geneva Metro station and bus station central is several easy blocks to walk I figured out the entire city transit in less than a day The hotel is safe clean and beautiful The rooms are well made and the service is 5 star Highly recommend the breakfast Great staff and wonderful food quality Geneve is a wonderous beautiful French inspired and speaking city that belongs to the wonderful swiss lands Has workout room Has wifi And the rooms are uptodate and relaxing

Hotel was booked for my daughter and wife. They loved the room, service and specially the chocolate offerings. When they are happy whole family is happy. Thanks for the good job.The location is excellent and view gorgeous as per them.

This review is based only on my personal experience ! Having stayed here for over a week with small children, let me tell you that it was a huge mistake. The hotel offers nothing entertainment wise for the children. The staff will ignore you the moment they see children. In multiple occasions I got ignored and overlooked over someone else with no children. The lady that sat us for breakfast greeted and sat someone else twice at breakfast even though I had been there for 5 mins before a gentlemen with a suit came along, there was plenty of tables by the way. Like someone else mentioned in their review, the staff is the most passive I've ever met at any hotels. Don't expect to be greeted or helped unless you walk right up to them. The reception takes forever to answer their phones. Having experience this for 8 days you have to understand my frustration since staying here ain't cheap. The good things I experience were, the rooms are super clean, kudos to the cleaning crew who basically were there all day long if anyone needed their room cleaned. The breakfast buffet is one of the best and all of their order are done in a timely manner. My 3 star are only for the cleaning staff who I was impressed with and the breakfast buffet. Otherwise I would have given a 1 star review! Would I stay here again, not really. There are better options around for the price.

The best hotel in Geneva. Amazing rooms with gorgeous views, room service is on time, everything is nicely served, spa was calm and spacious. Le grill restaurant with its staff are incredible! Food is delicious, service impeccable! Hige thanks to everyone for making it a special stay! My favorite hotel, never seen a service like that anywhere.

I went to the Kempinski to meet some friends for a drink and shisha. Very good drinks and snacks. I was surprised at the high cost of the shisha - 60 CHF. While it was very good, the service to maintain the charcoal was lacking because there was only one poor guy tending all of the smoking customers. This is not benefitting of a high end bar.

Kempinski is always a good choice in term of accomodation and food when one is visiting. The one of Geneva is very well located on the right side of the lake, facing the water Jet, 10 minutes walking distance from shopping Streets and the old town. If there is two main good points for this stay it would be for the cleanliness of the place (room, spa, public spaces).. it was absolutely spotless!!! And also the quality of the breakfast food, real squeezed orange juice (even in 5* it tends to disappear), fresh local yogurts and excellent french pastries. The service was a bit long but it was packed so understandable and at least they tried to smile as much as they could (smilling receptionist at BKFST). Checkin good but a bit shy (could barely hear her), check out excellent and Professional. 1PM check out accepted with smile over the phone even if we did not use it. very good bed confort, pillows too tender for my taste. Very nice pool area, large pool (one can actually swim), stupid access to sauna and hammam as one has to go out of the pool area, go to spa entrance, take some stairs down to fitness center... architect idiocy! Sauna and Hammam cold, did not even bother to stay in. Nice bar area near pool but an orange juice order waited 30minutes never came, I cancelled it. Went also to chinese restaurant "Lou One".. food good overall but Nothing out of the extraodinary... not Worth the price (extravagant for a chinese restaurant, average for Geneva 5* hotel restaurant). Still very good hotel but I have done several Kempinski and quality price ration wise this one is not the best.

Excellent hotel on the quai of Geneva lake. Nice and large lobby, enough spaces to hold small group business meeting without hiring special rooms. Staff is very friendly and qualified. Breakfast is good, big choice of meals. Rooms are not quite large, but OK. Hotel has very nice spa and fitness center. The best equipped gym probably. Pool is quite large and works till midnight, which is very comfortable for business travelers. The only con is that there is no coffee machine in the room. Not expected in this kind of hotels.

super location at lake in front of fountain, great pool area with really long opening times for business travellers who arrive late or eave early, good food and room service, super modern interior, very clean.

One of the best Hotel with ultra modern facilities in Geneva. Great location with nice restaurants and outdoor patio area. I love the staff they are very friendly and helpful. I have always stayed whenever I came in past.

I have stayed at the Kempinski Hotel 3 times and it has always been great. First time I got a suite room and it was awesome, huuuuge bed. The regular rooms are also very cute. The gym ys awesome with a fancy sauna. The pool is very pretty as well. The hotel is super well located and you can either walk to the old city or take the boat right in front of the hotel. Staff is always very helpful and nice. Highly recommended.

19 Quai Du Mont Blanc Geneva GE

Hotel highlights

  • Close to Bourg-de-Four Square and Saint-Pierre Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Geneva City Centre, Grand Hotel Kempinski Geneva is within a mile (2 km) of popular sights such as Bourg-de-Four Square and Saint-Pierre Cathedral. This 412-room, 5-star hotel welcomes guests with 4 restaurants, a full-service spa, and an indoor pool. Located centrally in Geneva, it's also close to Jet d'Eau Fountain and Reformation Wall Monument.


This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All 412 soundproofed rooms provide iPod docks, minibars, and free newspapers. LED TVs come with cable channels and DVD players, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include free bottled water, safes, and phones.

Property features

Grand Hotel Kempinski Geneva features a full-service spa, a nightclub, and an indoor pool. Parking is CHF 35 per day (CHF 35 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for CHF 190 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a steam room, and free WiFi in public areas.

Room options

Premium Room, Partial Lake View

King 1 | Twin 1 | Sleeps 3

Deluxe Room

Queen 1 | Twin 1 | Sleeps 3

Deluxe Room, Lake View

Full 1 | Sleeps 3

Deluxe Suite, 1 Bedroom, Courtyard View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 904 reviews