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Super 8 Downtown Gatlinburg Convention Center

2.0 out of 5.0

Recent guest reviews

The bed was the lowest quality mattress I have ever felt. The shower had patches on it. It was so dirty we all wore sandals to shower. I signed a form saying no smoking but when I entered our room it smelled like a bar. I wouldn't stay here with a gift certificate

The free breakfast was above and be on what I.expected. the room.was awesome and clean. Bed was a little hard, but we.slept well. Will definitely stay again.

The hotel was very comfortable close to town and very clean enjoyed the breakfast in the morning and would recommend it to my friends

Great location. Hotel was a good place to stay and very inexpensive.

We checked into Super 8 Downtown Gatlinburg Convention Center the evening of Feb 14, 2015. We were immediately disappointed when we realized how far from the Parkway the hotel actually is. Before reserving the room the hotel description led us to believe the hotel was JUST off the parkway. While still considered "within walking distance" it did put a bit of a cramp in our itinerary timewise. That night after returning to our room and shortly after falling asleep, we awoke to a loud repetitive beeping noise. It seemed to be coming from the microwave. After attempting to "clear" the memory the noise seemed to subside...until 2 hours later when it happened again...this time we just unplugged it. A few other things we wouldn't normally complain about but since I'm on a roll and considering the money we spent I feel the following issues are worth mentioning: the beds were hard, the toilet didn't flush properly, tub would fill while showering and then failed to drain properly, exposed lighting in shower, cob webs in corners of ceiling and upon returning to our room one afternoon we noticed beds had been made but room had not been vacuumed and towels had not been replenished. Again, we usually don't complain, we just simply Don't return to or recommend the hotel to anyone but these were just too many mishaps during one stay to be passive about it. No complaints about the staff and I will say it would be worth considering if you're looking for somewhere quiet. Just consider above info first!!

It was a very nice hotel staff was nice . Near all shops and food after riding the mtns all day it was nice to just walk to town and eat . I will stay here again on my next trip here . Hot tub could be hotter besides that everything was great

We just tried to ignore the grime. Tub had dirt in it. Dust ruffles on beds had massive stains. Ceiling was caving in. Just ridiculous.

the morrow cracked in our room.. they came door after we checked in to bring towels, almost like we going to steal them. loud. did not feel clean or safe. will not return...and motel cheaper to walk in than even we got....will not do this again

Super 8 has everything a 200 dollar motel has for a realistic price thanks. I will choose super 8 again

Toilet leaked and we called 3 times before it was fixed. Batteries were dead in remote and even after calling 3 times, still no batteries.

We just spent one night. We did walk down to the shopping area. The breakfast was very good. A little older motel but had what we needed for a night.

Not a luxury place but simple good shelter for our stay here in Gatlinburg. It's an easy walk from the downtown strip and the local park. The room was very clean and everything we needed was there. It had a refrigerator and microwave. The continental breakfast was passable. I would recommend it as a good, reliable budget option.

I was excited when I arrived. Staff was friendly , room was very big , jacuzzi tub big! Ended up very disappointed :( .jacuzzi did not work had to call staff up . He said you have to open jets up . We said ok thanks . He left we got in , know on wall switch plate was off and jets would not turn on . Vas very disappointed .was going to use microwave and was absolutely discussing. Caked dirt on handle dried food in side and on top !! Shame on cleaning staff ..refrigerator had crumbs in it. Told staff in morning and she didn't apologize or compensate for jacuzzi . Responded with that microwave in the office is clean you can use it ... Very upset with professionalism .will not return.

Good location, friendly staff, OK rooms, low price.

My rating is probably generous. There is a third-world feel about this hotel. Some trash around, tile off the baseboard, carpet detached. It's what they consider "normal" in the third world, which we have come to regard as subpar. Key wouldn't work - twice. The attitude was - so what's the problem? you probably put it next to your cell phone. (I did not even bring my cell). It's just an illustration of the "ahhh -- ehhh" attitude. So there is no orange juice at breakgast- ehh, we gave you apple. Ohh, you want water? Why? there's juice. I think you get my drift. The location is good, though you still have to walk three LONG blocks to get to the main strip, and back up a hill. Oh well, we were hiking hard most of the time and just went into the hotel to crash.--- definitely NOT a Spa.

Attended convention

This was a last minute reservation[...]not worth the money paid at all, no Super 8 is, and I knew going in it wouldn't be great, but it was a holiday weekend so I assumed that was the reason for the higher charge. [...] Anyway, that made me mad of course. But then we get to our room, we were on a family trip, the reservation I made was for 2 beds, the room had 1 bed and a pull out couch. The bathroom had no door for the shower area because it was a spa tub. The couch had stains and the mirror behind the couch was very badly cracked, as if someone punched it or threw something at it. The whole set up was not acceptable and not family friendly. I called down to the front desk to get another room. Got to that other room, not much better. The hair dryer wasn't even connected to the wall like it was supposed to be, it was sitting on top of a very dusty shelf and I had to set the wall mount piece on the counter to use the dryer. The shower was not very clean, the nobs were missing pieces, my kids bed sheets had holes in them, it was just not good. If you're in a bind and need a place to stay, I wouldn't stay here but if you have no choice[...].

It was a place to sleep. The room had a strong air fresher sprayed when cleaned. Wonder what smell they are covering up. Staff was polite and helpful.

Perfect location just off the strip. Room was comfortable. Overall atmosphere of the facility is very nice and relaxing.

No frills cozy nook next to convention center.

417 Historic Nature Trail Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Super 8 Downtown Gatlinburg Convention Center places you next to Gatlinburg Convention Center and Saint Mary's Catholic Church. This 60-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Ripley's Aquarium of the Smokies and Arcadia are also a short walk from this Gatlinburg hotel.


Dining

Free continental breakfast is offered each morning.


Rooms

Super 8 Downtown Gatlinburg Convention Center's 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 39-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include free long-distance calls, free local calls, and hair dryers.


Property features

Guests of Super 8 Downtown Gatlinburg Convention Center enjoy a spa tub, free WiFi in public areas, and coffee in a common area. If you drive, take advantage of free parking. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include a picnic area and a fireplace in the lobby.

Room options

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 5

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Upgraded, Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Super 8 Downtown Gatlinburg Convention Center

Everyone (1) Couples (22) Business (2) Family (12) Other (1) Friends (5)
2

this is a poorly maintained property

Everyone

The bed was the lowest quality mattress I have ever felt. The shower had patches on it. It was so dirty we all wore sandals to shower. I signed a form saying no smoking but when I entered our room it smelled like a bar. I wouldn't stay here with a gift certificate

By , from Nashville, TN. on Nov 28, 2016

5

easter weekend get away

Families

The free breakfast was above and be on what I.expected. the room.was awesome and clean. Bed was a little hard, but we.slept well. Will definitely stay again.

By on Nov 30, 2015

4

had a great stay at this hotel

Families

The hotel was very comfortable close to town and very clean enjoyed the breakfast in the morning and would recommend it to my friends

By on Nov 26, 2015

4

nice get away trip

Couples

Great location. Hotel was a good place to stay and very inexpensive.

By on Mar 3, 2015

3

ok, but would not stay here again

Couples

We checked into Super 8 Downtown Gatlinburg Convention Center the evening of Feb 14, 2015. We were immediately disappointed when we realized how far from the Parkway the hotel actually is. Before reserving the room the hotel description led us to believe the hotel was JUST off the parkway. While still considered "within walking distance" it did put a bit of a cramp in our itinerary timewise. That night after returning to our room and shortly after falling asleep, we awoke to a loud repetitive beeping noise. It seemed to be coming from the microwave. After attempting to "clear" the memory the noise seemed to subside...until 2 hours later when it happened again...this time we just unplugged it. A few other things we wouldn't normally complain about but since I'm on a roll and considering the money we spent I feel the following issues are worth mentioning: the beds were hard, the toilet didn't flush properly, tub would fill while showering and then failed to drain properly, exposed lighting in shower, cob webs in corners of ceiling and upon returning to our room one afternoon we noticed beds had been made but room had not been vacuumed and towels had not been replenished. Again, we usually don't complain, we just simply Don't return to or recommend the hotel to anyone but these were just too many mishaps during one stay to be passive about it. No complaints about the staff and I will say it would be worth considering if you're looking for somewhere quiet. Just consider above info first!!

By on Feb 18, 2015

4

great rode trip

Singles

It was a very nice hotel staff was nice . Near all shops and food after riding the mtns all day it was nice to just walk to town and eat . I will stay here again on my next trip here . Hot tub could be hotter besides that everything was great

By on Sep 15, 2014

1

great location, disgusting room

Families

We just tried to ignore the grime. Tub had dirt in it. Dust ruffles on beds had massive stains. Ceiling was caving in. Just ridiculous.

By on Aug 12, 2014

1

restful week

Couples

the morrow cracked in our room.. they came door after we checked in to bring towels, almost like we going to steal them. loud. did not feel clean or safe. will not return...and motel cheaper to walk in than even we got....will not do this again

By on Jun 21, 2014

4

good value

Couples

Super 8 has everything a 200 dollar motel has for a realistic price thanks. I will choose super 8 again

By on May 12, 2014

3

beds not comfortable

Couples

Toilet leaked and we called 3 times before it was fixed. Batteries were dead in remote and even after calling 3 times, still no batteries.

By on Nov 20, 2013