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Smoky Shadows Motel and Conf Center

2.0 out of 5.0

Recent guest reviews

We were expecting some construction per the website, but in our eyes the state of the property and facilities were unkempt in lieu of said construction: trash all around the property, and landscape non existent. The grounds, quite plainly, looked abandoned and the lobby too. Hallways and elevators were Not cleaned. The room was dirty: dingy bath tub, trash under tv stand, debris around the room- looked un-vacuumed. Bed linens seemed clean. The pool was a comfortable temperature and enjoyable. The staff was friendly and professional upon every meeting.

We had a wonderful time at this hotel. The indoor pool was nice and warm, and our room was very comfortable. The highlight of our stay was the Indian lady who works the desk in the evening. She was so hospitable, and made us feel so welcome!

The pictures of this hotel make it look like a very nice place but they must have been taken years ago because this place is so run down and just dirty. The pool and pool area are disgusting. The room was dirty, there was a key and key sleeve left from the previous guests, there was gum wrappers in the corner, the sink didn't drain without taking out the stopper, the a/c unit didn't work and when we came back there after leaving for the day the door to the patio was wide open from whoever came in to clean...this place needs a big time overhaul and owners who care. The hall way was dark and dingy, the public washer and dryer smelled like mold, the tiles were missing...DON'T STAY HERE!

Only 1 way in and out of hotel and elevator very slow. Room wasn't the cleanest

The room was very large and clean. The staff was very friendly. Hotel was old and dated.

Room 693 was wonderful. The room was large and clean. The location was great. It was more than expected for the price. The staff were helpful.

bed was hard! but location and price was good. we stayed in the part of the hotel that was added on. the old part looks horrible but the new is decent

Check in was probably the best part of the entire experience. Hallways in hotel in sad state of repair, courtesy phones missing from the walls, carpeting filthy and torn, dogs running everywhere and barking from many different rooms continued into the night, carpeting in room torn in places, housekeeping did not speak English and didn't clean the room except for replacing some towels., coffee pot but no coffee, "patio" appeared to be a storage area for old air conditioning units...would NEVER stay there again and would only recommend if every other room in town was full...bad experience.

We always enjoy staying at this hotel. The staff is friendly, check in and out is fast. The pool was already drained but with the low evening temps we enjoyed the convience of the inside pool. Outside grill by the river is super nice.

staff was cutious and helpful. the only down side was they had two pools. inside and out. the indoor pool was being worked on. but the outside pool was closed and had not been cleaned in a while. The website said continental breakfast but they no longer serve breakfast. However they so give a discount card for breakfast.

We enjoyed our stay and the Jacuzzi was nice. Could use some updating but it was plesant.

After check-in we go to elevator and it is really slow and smells awful. When we make it to our non smoking room it has a bad smell and is in need of repairs. Our Jacuzzi tubs on of button was broke, blinds on balcony door where broken and the bed sheets had burn holes in them. It had a old box tv set which was very fuzzy.

Room was amazing. I would love to stay here again. It was very clean and neat. Loved my view.

Overall the room was wonderful. Ths room was huge we were in a smoking room (all they had available) but you couldnt tell it. Th room was very clean. The pool was being redone which would of made it better if already fixed. Staff was helpful when asked about extra towels and suggestions on where to go. I would stay again.n

motel was being renovated so we expected and were told of some issues. We reserved a king/jacuzzi. Whe we got there our room was a 2-queen/jacuzzi which worked out better for us and our 6 yr old. (it was also more costly online). We had everything we needed (hair dryer, fridge, microwave). We only had a few towels in the room and the second day I had to go get clean linens. Which wasnt a big problem as we did not request maid service. Older motel but they are working on. Worked good in a pinch. Would probably stay again for a short stay.

I think this Motel is in a Wonderful location and the room was exactly what we needed to accomodate us on our vacation.

would stay at this hotel again but ..... if we had taken the kids would have been disappointment the pool outside was green and not running and the pool inside was dingy the first night the second night was drained to be cleaned/repair I guess but over all a great place for the adults to stay with private balcony whirlpool in room and all clean.

I have stayed at Smoky Shadows several times over the last few years and it was great but this trip wasn't as expected. The indoor pool shut down for repairs for 5 days and it wasn't heated like it used to be. I also booked a non smoking room and when we arrived we were asked to move to a smoking room. I was disappointed but the room didn't smell like smoke, just the hallway. Overall it was okay, I probably won't book there again unless the indoor pool is heated. Overall it is clean and we received a coupon for free pancakes at a local diner since there isn't a free breakfast anymore. The rooms are nice they have a small fridge,microwave,coffee post and toaster! I would recommend a river view also!

It was not good. The outdoor pool was out of order. The water was yellow in indoor pool. I was giving the wrong room at first then had to switch to another room which was not as good as the first room. I will not stay at this motel again!!

I booked the room by intenet, the motel said they should have told me that the 2 pools were not use-able, the out door pool had not worked for years . I will not be using any service with this motel or company anytime soon. not having the pools basically made our vacation not so good. We couldn't afford to do any thing else but be at the pool.so we had a bad time. the creek in the back is snake infested the motel said we could swim in the creek LOL.

4215 Parkway Pigeon Forge Pigeon Forge TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour front desk

Within a short walk of Dixie Stampede Dinner Attraction, Smoky Shadows Motel and Conf Center is within 2 miles (3 km) of Big Top Arcade. This 158-room motel has an indoor pool, free in-room WiFi, and free self parking. On a river, the motel is also close to Dollywood and Smoky Mountain Speedpark.


Rooms

Smoky Shadows Motel and Conf Center's 158 recently renovated rooms provide balconies, microwaves, and refrigerators. LED TVs come with satellite channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer jetted tubs and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Smoky Shadows Motel and Conf Center enjoy an indoor pool, free WiFi in public areas, and barbecue grills. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This motel also has a TV in a common area.

Room options

Parkview Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Park View Room, Balcony, Jetted Tub

Queen 2 | Sleeps 4

River View Standard Room, 2 Queen Beds, Balcony, Jetted Tub

Queen 2 | Sleeps 4

Guest reviews for Smoky Shadows Motel and Conf Center

Everyone (4) Couples (18) Business (2) Family (21) Other (1)
3

surprised but dealt with it

Everyone

We were expecting some construction per the website, but in our eyes the state of the property and facilities were unkempt in lieu of said construction: trash all around the property, and landscape non existent. The grounds, quite plainly, looked abandoned and the lobby too. Hallways and elevators were Not cleaned. The room was dirty: dingy bath tub, trash under tv stand, debris around the room- looked un-vacuumed. Bed linens seemed clean. The pool was a comfortable temperature and enjoyable. The staff was friendly and professional upon every meeting.

By , from Asheville, NC on Mar 31, 2017

4

great location. great staff!

Everyone

We had a wonderful time at this hotel. The indoor pool was nice and warm, and our room was very comfortable. The highlight of our stay was the Indian lady who works the desk in the evening. She was so hospitable, and made us feel so welcome!

By on Dec 31, 2016

1

pictures are sooo deceiving!

Everyone

The pictures of this hotel make it look like a very nice place but they must have been taken years ago because this place is so run down and just dirty. The pool and pool area are disgusting. The room was dirty, there was a key and key sleeve left from the previous guests, there was gum wrappers in the corner, the sink didn't drain without taking out the stopper, the a/c unit didn't work and when we came back there after leaving for the day the door to the patio was wide open from whoever came in to clean...this place needs a big time overhaul and owners who care. The hall way was dark and dingy, the public washer and dryer smelled like mold, the tiles were missing...DON'T STAY HERE!

By , from Michigan on Apr 9, 2016

3

smoky shadows uuuggg

Everyone

Only 1 way in and out of hotel and elevator very slow. Room wasn't the cleanest

By , from Tennessee on Feb 29, 2016

3

family trip

Families

The room was very large and clean. The staff was very friendly. Hotel was old and dated.

By on Aug 5, 2015

5

smoky mountain weekend trip

Couples

Room 693 was wonderful. The room was large and clean. The location was great. It was more than expected for the price. The staff were helpful.

By on Jul 21, 2015

3

good location ok room

Couples

bed was hard! but location and price was good. we stayed in the part of the hotel that was added on. the old part looks horrible but the new is decent

By on Jan 15, 2015

1

not on your life

Singles

Check in was probably the best part of the entire experience. Hallways in hotel in sad state of repair, courtesy phones missing from the walls, carpeting filthy and torn, dogs running everywhere and barking from many different rooms continued into the night, carpeting in room torn in places, housekeeping did not speak English and didn't clean the room except for replacing some towels., coffee pot but no coffee, "patio" appeared to be a storage area for old air conditioning units...would NEVER stay there again and would only recommend if every other room in town was full...bad experience.

By on Oct 10, 2014

3

weekend getaway

Couples

We always enjoy staying at this hotel. The staff is friendly, check in and out is fast. The pool was already drained but with the low evening temps we enjoyed the convience of the inside pool. Outside grill by the river is super nice.

By on Sep 16, 2014

4

honeymoon

Couples

staff was cutious and helpful. the only down side was they had two pools. inside and out. the indoor pool was being worked on. but the outside pool was closed and had not been cleaned in a while. The website said continental breakfast but they no longer serve breakfast. However they so give a discount card for breakfast.

By on Aug 15, 2014