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River Edge Motor Lodge Gatlinburg

2.0 out of 5.0

Recent guest reviews

PROS: The location is great. You can walk to almost everything (and given the fact the trolleys don't show up half the time, you'll want to!). The price is not bad, considering the prices of other hotels along the River Road. Breakfast (while not great) was included, and hours available were reasonable. Staff was always very friendly. Pool was nice and quiet and hardly used (and clean) CONS: Housekeeping is very inconsistent. Rugs not vacuumed for 4 days or more. Back door left unlocked and ajar by housekeeping (and we were on the 1st floor!). Sometimes they'd replace soaps and sometimes they wouldn't. No rhyme or reason. Housekeeping would pour things down the bathtub, requiring someone from maintenance to come and snake out. The locks would get jammed and had to be reset. The television would malfunction. No information cards were left in our room with directions on how to work the 2 thermostats in the room. No info in the room on WiFi password, or breakfast times. On the 4th day we asked the front desk and were told that we should have information cards in our room. Shouldn't the housekeeper have noticed by then that they were missing and shouldn't they have replaced them? No card with tv stations in the room either. Parking is ALWAYS a problem, unless you get back to the room in the afternoon and don't leave again.

The bathroom fan was noisy and we could hear people talking outside on their balcony late at night. The location was also disappointingl

Room have been recently remodeled and we're very clean. The hotel staff was very friendly and helpful. Location is very convenient and within walking distance to shops and restaurants. The only minus could be the breakfast, there were not many options.

The hotel is older but has been updated. The Beds are awesome and the room was very clean and modern. Loved the room had a full bath and a dressing area with another sink and vanity. Great location. Was able to park and walk where we wanted to go and didn't have to worry about traffic. Balcony was great. I would stay here again. Wished the kiddie pool was a hot tub but that wouldn't keep me away. The pool was clean.

When we arrived I was a little concerned when the sign said "Improving for you". The outside of the hotel is in fact plain but don't let that stop you! The rooms are VERY clean and quiet! The bathrooms have pedestal sinks, tile floor and shower. The beds are very comfortable. The TV's are probably 40 inch and new. For the price we got through Orbitz I was so pleased! The first night in Gatlinburg we stayed at a place that was over 200.00 a night and it honestly wasn't as nice as what I got here for 77.00 a night. Plus the employees at the front desk were so nice and went out of their way to make sure you were pleased. I would Def stay here again!

Convenient to everything. Easy access parking lot. Friendly and helpful staff.

The staff at check-in were very friendly and courteous..the hotel is located central to everything in downtown Gatlinburg. But, there was no hot water in the mornings. When we called, we were told there is just one hot water heater at the hotel.

Poor Wifi, toilet seat was loose, only ice machine was on third floor. Motel would be a good deal at $69.00.

The staff was very friendly and accommodating the rooms were older and needed to be more upgraded but it was pleasant enough for us and worth the price

This is an older hotel and shows its age however it's amazingly clean the bed was great and I can't say enough about the staff. I stay in hotels all the time and I have never felt more welcome anywhere

My stay was great. I was able to get a room at the last minute. I found a 2 queen size beds and a balcony room for $47. The room was spacious and comfortable. The only thing that lacked out of this place was the complimantary breacfast not enough options. Overall great location to the downtown area.

Hotel was nice and clean. I couldn't get the fireplace started but the heat worked excellent. Staff was very pleasant and helpful.

My husband and I always stay at this hotel when its just the 2 of visiting Gatlinburg. It's a quiet place, close to everything. Nothing fancy but for the $ it's fine.

It wasa great value for the hotel room great location everything was closed in walking distance would stay there again if we need to

A great hotel! The staff was very nice and knowledgeable. The room had great space.

Just passing through on the way to Cherokee, Good clean place, easy to find, friendly folks.

I had a great stay here! It was clean and exactly what I needed for a cheap one night stay in town. It was within walking distance of most of the atttractions and restaurants.

This small, cozy hotel is perfect for a relaxing stay. It's an old hotel but is very clean and the area is quiet. The staff was very friendly and accomodating.

Great location, can walk everywhere. Clean and quiet. Old building. Worth the money as long as you don't expect new fixtures. Breakfast limited to cereal and bagels but Hilton next door serves hot breakfast and has a bar and it is few feet away. Pool small but nice and clean.

This is not a luxury hotel, but an adequate place to stay. Convenient to entrance to Great Smokey Mountain Park and to walk to the downtown area of Gatlinburg. Off main street so not as noisy as some.

665 River Rd Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

River Edge Motor Lodge Gatlinburg places you within a 10-minute stroll of Ober Gatlinburg Aerial Tramway and Mysterious Mansion. This 43-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's in the mountains and also a short walk from Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 43 air-conditioned rooms feature balconies, microwaves, and refrigerators. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers and free local calls.


Property features

Guests staying at River Edge Motor Lodge Gatlinburg enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free offsite parking to good use. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 1 King Bed, Fireplace (Private Balcony)

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Fireplace (Private Balcony)

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Jetted Tub (Private Balcony)

King 1 | Sleeps 2

Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

Queen 3 | Queen 1 | Sleeps 8

Guest reviews for River Edge Motor Lodge Gatlinburg

Everyone (12) Couples (91) Business (5) Family (86) Friends (18) Other (5)
3

it's a great location, but it's no hilton!

Everyone

PROS: The location is great. You can walk to almost everything (and given the fact the trolleys don't show up half the time, you'll want to!). The price is not bad, considering the prices of other hotels along the River Road. Breakfast (while not great) was included, and hours available were reasonable. Staff was always very friendly. Pool was nice and quiet and hardly used (and clean) CONS: Housekeeping is very inconsistent. Rugs not vacuumed for 4 days or more. Back door left unlocked and ajar by housekeeping (and we were on the 1st floor!). Sometimes they'd replace soaps and sometimes they wouldn't. No rhyme or reason. Housekeeping would pour things down the bathtub, requiring someone from maintenance to come and snake out. The locks would get jammed and had to be reset. The television would malfunction. No information cards were left in our room with directions on how to work the 2 thermostats in the room. No info in the room on WiFi password, or breakfast times. On the 4th day we asked the front desk and were told that we should have information cards in our room. Shouldn't the housekeeper have noticed by then that they were missing and shouldn't they have replaced them? No card with tv stations in the room either. Parking is ALWAYS a problem, unless you get back to the room in the afternoon and don't leave again.

By , from Las Vegas on Aug 31, 2017

Review comment responded on Sep 2, 2017

Thank you for reviewing River Edge Motor Lodge. We appreciate all your feedback about your stay, especially about our friendly staff and great location. We are so fortunate to be located within an easy walking distance of Gatlinburg's attractions. We apologize for the inconsistency you had with housekeeping, and we are addressing these concerns with our housekeeping staff. We hope you will choose to stay with us again in the future.

2

check in staff were not very friendly.

Everyone

The bathroom fan was noisy and we could hear people talking outside on their balcony late at night. The location was also disappointingl

By on Jul 21, 2017

Review comment responded on Jul 23, 2017

Thank you for reviewing River Edge Motor Lodge. We appreciate all your feedback. We are always striving to provide our guests with a great experience. We apologize that we did not meet your expectation. We are still continuing to make improvements to the entire property. We hope you will choose to stay with us in the future and see the wonderful improvements we are making.

5

great place to stay.

Everyone

Room have been recently remodeled and we're very clean. The hotel staff was very friendly and helpful. Location is very convenient and within walking distance to shops and restaurants. The only minus could be the breakfast, there were not many options.

By , from Berea on Jul 9, 2017

Review comment responded on Jul 13, 2017

Thank you for reviewing River Edge Motor Lodge. We appreciate all your wonderful feedback about our remodeled rooms and friendly staff. We are still in the process of improving the entire property, including the breakfast selection. We hope you will stay with us in the future.

4

good stay, good price, great location

Everyone

The hotel is older but has been updated. The Beds are awesome and the room was very clean and modern. Loved the room had a full bath and a dressing area with another sink and vanity. Great location. Was able to park and walk where we wanted to go and didn't have to worry about traffic. Balcony was great. I would stay here again. Wished the kiddie pool was a hot tub but that wouldn't keep me away. The pool was clean.

By on Jul 6, 2017

Review comment responded on Jul 8, 2017

Thank you for reviewing River Edge Motor Lodge. We appreciate your nice feedback, especially about our clean, modern rooms. We are so fortunate to have a great location in Gatlinburg, one that is within easy walking distance of all the fun! We are continuing with improvements, including the pool area. We hope you will stay with us in the future.

4

surprised!

Everyone

When we arrived I was a little concerned when the sign said "Improving for you". The outside of the hotel is in fact plain but don't let that stop you! The rooms are VERY clean and quiet! The bathrooms have pedestal sinks, tile floor and shower. The beds are very comfortable. The TV's are probably 40 inch and new. For the price we got through Orbitz I was so pleased! The first night in Gatlinburg we stayed at a place that was over 200.00 a night and it honestly wasn't as nice as what I got here for 77.00 a night. Plus the employees at the front desk were so nice and went out of their way to make sure you were pleased. I would Def stay here again!

By , from Maysville KY on May 1, 2017

Review comment responded on May 15, 2017

Dear Eddie, Thank you for taking the time to review our hotel. We appreciate all the great feedback! We always strive to give our guests a great experience from the friendly, personable staff to the quality of the rooms. We are so glad we had the opportunity to host you and to extend that special price to you during the time of our renovations. We hope to see you in the future!

4
Everyone

Convenient to everything. Easy access parking lot. Friendly and helpful staff.

By on Nov 18, 2016

2

convenient location...but no hot water

Everyone

The staff at check-in were very friendly and courteous..the hotel is located central to everything in downtown Gatlinburg. But, there was no hot water in the mornings. When we called, we were told there is just one hot water heater at the hotel.

By on Nov 15, 2016

3

too expensive

Everyone

Poor Wifi, toilet seat was loose, only ice machine was on third floor. Motel would be a good deal at $69.00.

By , from Al on Oct 19, 2016

4

nice quiet hotel in the middle of gatlinburg

Everyone

The staff was very friendly and accommodating the rooms were older and needed to be more upgraded but it was pleasant enough for us and worth the price

By , from evansville in on May 27, 2016

4

great stay in an older hotel

Everyone

This is an older hotel and shows its age however it's amazingly clean the bed was great and I can't say enough about the staff. I stay in hotels all the time and I have never felt more welcome anywhere

By on Apr 30, 2016