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Red Roof Inn & Suites Pigeon Forge - Parkway

2.0 out of 5.0

Recent guest reviews

Excellent stay, great location, super rooms and great customer service

It was an okay stay the room was fairly clean but it could have been a lot better they were exposed wires underneath the sink the sheets and the beds were clean and very comfortable staff not so much friendly the phone did not work had to ask to fix it and they still did not fix it the ice machine did not work. Housekeeping came in made the beds but that's pretty much all they did they didn't replenish anything that was needed in the room I had to go down to the front desk and ask for what I needed. The front desk was told but nothing was done about it.

The staff was very friendly but the room was dirty and very loud. Breakfast was not good and the bathroom was disgusting.

Staff was wonderful and friendly. Pets stay free which was a plus for us in taking our fur baby. Rooms were super clean and comfortable. Where they are located is in a very convenient spot in walking distance to several attractions. Very pleased overall!!

Room was clean, seems like it had been remodeled... Was pleased with staff, they were extra friendly... Beds were a little firm, but other than that, great stay.

I was sorry they put us in the room with carpet. The musty smell was in the carpet. They had plenty of rooms available with out carpet. I think they must save those rooms for guests with pets. I should have asked for a change when I first opened the door and the smell hit me in the face. The breakfast was not very good. Biscuits were hard. Scrambled eggs were dry. So we went out to eat.

It was great. It was convenient with everything. We got to spend time with my daughter and son in law. They've never been there and they said they wil be back. So it was all great and beautiful and we plan to go back in the fall.

We stayed for Memorial Day weekend, and enjoyed the hotels perfect location on the Parkway. Upon arriving, check in was excellent, and we got directions to our room. When we entered our room, it was clean and free of any odors. After making an 8hr drive, we were ready for bed. Unfortunately, the beds there are horrible! It felt like we slept on the floor the whole weekend. We didnt sleep well at all our whole tripe. The bathroom is extremely small with barely any lighting in there too. Parking is atrocious if you dont arrive early. Not sure how breakfast was, as we didnt eat there. We also couldnt connect to the WiFi, and most channels on our TV wouldnt come in. We probably wont stay again due to the uncomfortable mattresses.

I had a great time and i will be back..staff were so excellent and the hotel was very clean..

The hotel was nice and clean. The room was clean the bed was big and comfortable. It was sad that my husband and I couldn't really enjoy the scenery... There was a forest fire... I will be back there

Went 2 get married. The hotel wuz right n the center of all the hot spots. Great location. Staff wuz very friendly & helpful.

The Motel was super, location, friendly staff, the only thing I would recommend is more variety at the breakfast.

Great location, friendly staff, room was clean. We could hear dogs in the next room barking.

The hotel was in the middle of all attractions, we were at walking distance of restaurants and stores. The rooms were clean and fresh and big, the restroom clean and big enough for a cool down shower plus it has microwave and mini refrigerator. We love it and we'll be back. A+

they put us in a room almost last on top floor. the door had crack about 2 inches on the bottom all the air condition was going out of. So we had to run the ac the whole time. The toilet took 2 to 3 time to flush to get it to flush. Probably will not stay there again.

Nice location, the rooms are the cleanest I've stayed in and the bed made me want to stay another night, and the staff was very nice and helpful.

This hotel is OK!! def no room service so don't expect! staff is pretty lazy! the location is great! Wish I would have seen pics before booked room! prob won't book again...

When I booked this motel, I had thought that it was another Red Roof that I had previously booked in the area, but that one was apparently being bought out by La Quinta when I stayed there, which is the likely explanation for it being much nicer than the usual Red Roof. This motel was okay, but it is a bit run down. Pros: excellent location, friendly desk clerk. Cons: TINY television, the pool was locked for our entire stay, older motel...

I was a little skeptic when I paid for this hotel & didn't expect as awesome as a stay as we received. The room was great, clean and no problems! Location was great could access pretty much any store or attraction. We will definitely stay again!

Great location. It was right on the parkway but it was not noisy in the room and we could hear no traffic noise. For the price, we didn't expect too much, but it was a bit more run down than I imagined. When our room was serviced, they didn't provide more coffee pods. When we first checked in, the coffee maker had not been cleaned from the last guest. 2 staff members had a loud argument in front of the guests which was in very bad taste. The beds were very comfortable so we slept well. The breakfast was pretty good. The first morning it was very hectic - staff running out of food and the waffle maker not working - and hard to move around by the buffet because of the shape of the room itself. It was L shaped with the food and drinks being in the narrow part of the room. The second morning was much nicer with everything working and not as crowded. They were doing some painting on the outside when we were there and the painters were very nice and friendly when we came and went from our room.

2826 Parkway Pigeon Forge TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Red Roof Inn & Suites Pigeon Forge - Parkway places you next to Rockin' Raceway Arcade and Pigeon Forge Gem Mine. This 136-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Lazer Port Fun Center and Pigeon Forge Factory Outlet Mall are also a short walk from this Pigeon Forge motel.


Dining

Free on-the-go breakfast is served each morning from 7:30 AM to 9:30 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All of Red Roof Inn & Suites Pigeon Forge - Parkway's 136 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and ironing boards.


Property features

At Red Roof Inn & Suites Pigeon Forge - Parkway, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-in and laundry facilities.

Guest reviews for Red Roof Inn & Suites Pigeon Forge - Parkway

Everyone (11) Couples (106) Business (7) Family (158) Friends (23) Other (9)
5

excellent location, close to it all

Everyone

Excellent stay, great location, super rooms and great customer service

By , from Knoxville TN on Apr 17, 2018

3

just an okay stay

Everyone

It was an okay stay the room was fairly clean but it could have been a lot better they were exposed wires underneath the sink the sheets and the beds were clean and very comfortable staff not so much friendly the phone did not work had to ask to fix it and they still did not fix it the ice machine did not work. Housekeeping came in made the beds but that's pretty much all they did they didn't replenish anything that was needed in the room I had to go down to the front desk and ask for what I needed. The front desk was told but nothing was done about it.

By , from Ohio on Jan 1, 2018

1
Everyone

The staff was very friendly but the room was dirty and very loud. Breakfast was not good and the bathroom was disgusting.

By on Dec 30, 2017

5
Everyone

Staff was wonderful and friendly. Pets stay free which was a plus for us in taking our fur baby. Rooms were super clean and comfortable. Where they are located is in a very convenient spot in walking distance to several attractions. Very pleased overall!!

By , from Tn on Dec 12, 2017

4

nice hotel & convienent

Everyone

Room was clean, seems like it had been remodeled... Was pleased with staff, they were extra friendly... Beds were a little firm, but other than that, great stay.

By , from Louisville, KY on Oct 24, 2017

1

close to where we needed to be

Everyone

I was sorry they put us in the room with carpet. The musty smell was in the carpet. They had plenty of rooms available with out carpet. I think they must save those rooms for guests with pets. I should have asked for a change when I first opened the door and the smell hit me in the face. The breakfast was not very good. Biscuits were hard. Scrambled eggs were dry. So we went out to eat.

By , from indiana on Sep 30, 2017

4

our little vacation

Everyone

It was great. It was convenient with everything. We got to spend time with my daughter and son in law. They've never been there and they said they wil be back. So it was all great and beautiful and we plan to go back in the fall.

By , from linden tn on Aug 28, 2017

3

friendly staff, horrible rooms

Everyone

We stayed for Memorial Day weekend, and enjoyed the hotels perfect location on the Parkway. Upon arriving, check in was excellent, and we got directions to our room. When we entered our room, it was clean and free of any odors. After making an 8hr drive, we were ready for bed. Unfortunately, the beds there are horrible! It felt like we slept on the floor the whole weekend. We didnt sleep well at all our whole tripe. The bathroom is extremely small with barely any lighting in there too. Parking is atrocious if you dont arrive early. Not sure how breakfast was, as we didnt eat there. We also couldnt connect to the WiFi, and most channels on our TV wouldnt come in. We probably wont stay again due to the uncomfortable mattresses.

By , from A on May 29, 2017

5

very quiet...everything was in walking distance

Everyone

I had a great time and i will be back..staff were so excellent and the hotel was very clean..

By , from atl ga on Apr 6, 2017

5

great hotel.

Everyone

The hotel was nice and clean. The room was clean the bed was big and comfortable. It was sad that my husband and I couldn't really enjoy the scenery... There was a forest fire... I will be back there

By , from Gonzales LA on Nov 30, 2016