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Recent guest reviews

The property was exactly as described in the pictures and reviews. The staff was very friendly and helpful with all of our needs. I would recommend this hotel to all of my friends and family.

The location of this hotel is second to none. So convenient since it’s nearly in the dead center of the strip in Pigeon Forge. The staff was welcoming and the hotel was very comfortable. One minor negative our room had a faint smell when we came in but it was probably because the A/C was running non stop due to the 90 degree temps outside. Overall wonderful though!

Good location. The hotel itself was a bit disappointing. We could hear every little noise from the floor above us, the hallway and rooms next to us. I know they can’t control their guests per se but we were up past midnight two of our three nights there because kids were jumping and running up and down the halls keeping us awake. We called down several times and the person at the desk didn’t offer apologies but instead said “ugh, I’ll go talk to them.” We appreciate that it was handled but the professionalism was lacking. The toilet flushing was super loud so don’t let that surprise you. The cleanliness of the room was just okay. Phone in room didn’t work. Air conditioner unit was filthy, not sure if it was caked up dirt and dust or actual mold growing on vent. Elevator was super slow. Pool is small. Breakfast was decent with your typical free breakfast options. Probably wouldn’t stay here again given the many different options in Pigeon Forge.

Receptionist was very pleasant and helpful Breakfast had good variety.

This was a quiet room. Parking was convenient. Desk clerks were very friendly and polite.

The Good: The room was good sized The Bad: A/C had a funky smell when turned on. Their was a band aid stuck on the bed runner...ewww We found an Indian paperback book in the room written in some Hindu language? The floor wasn't vacuumed. So basically the rooms doesn't get cleaned very well between guests. In other words, I think all they do is change the sheets between visits.

We came to the area for a cheer competition. The hotel was in a great location with shopping, restaurants and other thing to do all within a mile. Staff was incredibly nice and checkin/ checkout were a breeze. I would stay here again.

Easy check in and clean facility. Staff was friendly and breakfast was good.

Uneventful. Location met our needs. Easy access and clean. Staff friendly and helpful.

If you are looking for a cheap hotel for one night, this will do. The free breakfast is terrible. The rooms are ok, could use a little updating.

the room we had was nice size room for the price we paid bed was comfortable and the bathroom was clean hotel was in the middle of everything and kinda out of the way also. we will stay here again.

Stayed 3 nights was very comfortable beds and also pet friendly. Staff was very friendly and tried to make stay easy for us.

We especially liked the top floor. No one above us making noise. We were especially satisfied with the hot breakfast. The cost was very reasonable. Easy to find. Well located. Generous sized room. I would be happy to recommend to a friend. The staff was very accommodating. Thank you for a nice stay.

The staff at this hotel were very nice, but the room was pretty bad. It had a stronger than normal hotel must to it. The light above the bed didn't work. I felt like I was going back in time with the dark carpets and the throw that was on the couch cushions. The toilet only flushed if you held the handle down, and sometimes it would regurgitate some of the paper in the process. I did stay a second time and the room was better. Everything worked but it still had the stronger than normal hotel must.

This hotel was nasty! The room appeared clean when we turned to bed down there was what appeared to be body fluids in the sheets the bathroom floor was dirty and there was a pair of ladies underwear beside the kitchenette sink trash can. The laundry facility is on the third floor along with breakfast area meaning the waffle makers are on a cabinet beside the washer/dryer and was filthy.

Parkway Pigeon Forge TN

Hotel highlights

  • Walking distance to Titanic Museum and WonderWorks
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Microtel Inn & Suites by Wyndham Pigeon Forge places you next to WonderWorks and within a 10-minute stroll of other popular attractions like Titanic Museum. This 71-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

The 71 rooms feature kitchenettes with refrigerators and microwaves. TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and safes.


Property features

At Microtel Inn & Suites by Wyndham Pigeon Forge, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. There's free parking and an area shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Studio Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

Queen 2 | Sleeps 4

Studio Suite, 1 Queen Bed, Non Smoking (Pet Friendly)

Queen 1 | Sleeps 3

Studio Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Queen 1 | Sleeps 3

Guest reviews for Microtel Inn & Suites by Wyndham Pigeon Forge

Everyone (15) Couples (35) Business (1) Family (17) Other (3) Friends (4)
5
Partner Couples

The property was exactly as described in the pictures and reviews. The staff was very friendly and helpful with all of our needs. I would recommend this hotel to all of my friends and family.

By on Oct 9, 2019

Review comment responded on Oct 12, 2019

Dear Guest, Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a great job meeting their needs too. Sincerely, Hotel Manager

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 7, 2019

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

5
Families Family with small children

The location of this hotel is second to none. So convenient since it’s nearly in the dead center of the strip in Pigeon Forge. The staff was welcoming and the hotel was very comfortable. One minor negative our room had a faint smell when we came in but it was probably because the A/C was running non stop due to the 90 degree temps outside. Overall wonderful though!

By on Aug 5, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thanks for your stay at our hotel and glad to know that it was a good one, but at the same time, we are sorry for the little inconvenience caused to you because of the smell issue. We will surely work on it, Please do visit us again. Sincerely, Hotel Manager

3
Family with small children

Good location. The hotel itself was a bit disappointing. We could hear every little noise from the floor above us, the hallway and rooms next to us. I know they can’t control their guests per se but we were up past midnight two of our three nights there because kids were jumping and running up and down the halls keeping us awake. We called down several times and the person at the desk didn’t offer apologies but instead said “ugh, I’ll go talk to them.” We appreciate that it was handled but the professionalism was lacking. The toilet flushing was super loud so don’t let that surprise you. The cleanliness of the room was just okay. Phone in room didn’t work. Air conditioner unit was filthy, not sure if it was caked up dirt and dust or actual mold growing on vent. Elevator was super slow. Pool is small. Breakfast was decent with your typical free breakfast options. Probably wouldn’t stay here again given the many different options in Pigeon Forge.

By on Aug 4, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thanks for commenting. I’m sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously. Sincerely, Hotel Manager

3
Everyone

By on Jul 1, 2019

Review comment responded on Jul 18, 2019

Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

4
Everyone

By on Jun 1, 2019

Review comment responded on Jun 4, 2019

Dear Guest, Your experience is important to us, so thanks for sharing it. We appreciate your kindness in letting us know that 4 out of 5. Our mission is to provide the best service and ensure that our guests rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. You can except a still better experience next time. Please stay with us again. We are thankful for your feedback. Sincerely, Hotel Manager

5
Families

Receptionist was very pleasant and helpful Breakfast had good variety.

By on Mar 4, 2019

Review comment responded on Mar 5, 2019

Dear Guest Thanks for sharing your comments. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. Glad to note that you liked the breakfast and the local activities. We look forward to welcoming you back the next time you are in our area. Sincerely Hotel Manager

5
Everyone

By on Mar 4, 2019

Review comment responded on Apr 8, 2019

Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon. Regards, Hotel Manager

5
Everyone

By on Sep 28, 2018

Review comment responded on Sep 29, 2018

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

3

a good place to stay

Everyone

This was a quiet room. Parking was convenient. Desk clerks were very friendly and polite.

By , from Murray on May 29, 2018

Microtel Inn & Suites by Wyndham Pigeon Forge

2045 Parkway, Pigeon Forge, TN 37868
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