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Recent guest reviews

You can never reach the hotel when caliing directly you always get a mesaage that the number is not in service.

Location was very good to what we was interested.

Employees were very friendly and helpful. Only complaint was the morning breakfast. The only choices consisted of choice between four dry cereals. I understand the COVID virus brought about changes but don’t advertise a continental breakfast and then offer dry cereal. Room was clean and spacious. The staff was very helpful with directions and suggestions on where to eat and what to do.

The staff were very helpful. Anything we needed they provided.

The staff are friendly and go out of their way to accommodate your needs. We were travelling with our furbaby and am always a little nervous about leaving him in the room. He has never seemed so comfortable, relaxed and happy. And even though this is a pet friendly hotel, you would never know it (smell). Thanks for such a pleasant stay. We will definitely be back!

The location is convenient. Pet friendly is a plus.

The property was exactly as described in the pictures and reviews. The staff was very friendly and helpful with all of our needs. I would recommend this hotel to all of my friends and family.

The location of this hotel is second to none. So convenient since it’s nearly in the dead center of the strip in Pigeon Forge. The staff was welcoming and the hotel was very comfortable. One minor negative our room had a faint smell when we came in but it was probably because the A/C was running non stop due to the 90 degree temps outside. Overall wonderful though!

Good location. The hotel itself was a bit disappointing. We could hear every little noise from the floor above us, the hallway and rooms next to us. I know they can’t control their guests per se but we were up past midnight two of our three nights there because kids were jumping and running up and down the halls keeping us awake. We called down several times and the person at the desk didn’t offer apologies but instead said “ugh, I’ll go talk to them.” We appreciate that it was handled but the professionalism was lacking. The toilet flushing was super loud so don’t let that surprise you. The cleanliness of the room was just okay. Phone in room didn’t work. Air conditioner unit was filthy, not sure if it was caked up dirt and dust or actual mold growing on vent. Elevator was super slow. Pool is small. Breakfast was decent with your typical free breakfast options. Probably wouldn’t stay here again given the many different options in Pigeon Forge.

Receptionist was very pleasant and helpful Breakfast had good variety.

This was a quiet room. Parking was convenient. Desk clerks were very friendly and polite.

The Good: The room was good sized The Bad: A/C had a funky smell when turned on. Their was a band aid stuck on the bed runner...ewww We found an Indian paperback book in the room written in some Hindu language? The floor wasn't vacuumed. So basically the rooms doesn't get cleaned very well between guests. In other words, I think all they do is change the sheets between visits.

We came to the area for a cheer competition. The hotel was in a great location with shopping, restaurants and other thing to do all within a mile. Staff was incredibly nice and checkin/ checkout were a breeze. I would stay here again.

Easy check in and clean facility. Staff was friendly and breakfast was good.

Uneventful. Location met our needs. Easy access and clean. Staff friendly and helpful.

Parkway Pigeon Forge TN

Hotel highlights

  • Walking distance to Titanic Museum and WonderWorks
  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Microtel Inn & Suites by Wyndham Pigeon Forge places you next to WonderWorks and within a 10-minute stroll of other popular attractions like Titanic Museum. This 71-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free self-serve breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

The 71 rooms feature kitchenettes with refrigerators and microwaves. TVs come with cable channels, and guests can stay connected with free WiFi. Climb into the pillowtop bed for a pleasant night's sleep. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Guests of Microtel Inn & Suites by Wyndham Pigeon Forge enjoy access to free WiFi in public areas, a meeting room, and a business center. There's free parking and an area shuttle. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 Queen Bed | Sleeps 3

Studio Suite, 1 Queen Bed, Non Smoking (Pet Friendly)

1 Queen Bed | Sleeps 3

Guest reviews for Microtel Inn & Suites by Wyndham Pigeon Forge

Everyone (15) Couples (6) Family (7)
4
Family

You can never reach the hotel when caliing directly you always get a mesaage that the number is not in service.

By on Oct 19, 2020

Review comment responded on Oct 20, 2020

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

3
Partner Couples

Location was very good to what we was interested.

By , from Ky on Oct 10, 2020

Review comment responded on Oct 12, 2020

Dear Guest, Thank you for choosing our hotel for your hotel. We are really very overwhelmed by the wonderful feedback for our hotel. Glad it served your purpose of the stay, as our hotel is close to your areas of attractions. Please visit us again. Sincerely, Hotel Manager

4
Partner Couples

Employees were very friendly and helpful. Only complaint was the morning breakfast. The only choices consisted of choice between four dry cereals. I understand the COVID virus brought about changes but don’t advertise a continental breakfast and then offer dry cereal. Room was clean and spacious. The staff was very helpful with directions and suggestions on where to eat and what to do.

By , from Cleveland Ohio on Jul 25, 2020

Review comment responded on Jul 28, 2020

Dear Guest, Thanks for your comments. I'm pleased that you would recommend this property. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

5
Family

The staff were very helpful. Anything we needed they provided.

By , from Florida on Mar 22, 2020

Review comment responded on Mar 24, 2020

Dear Dustin, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

4
Partner Couples

The staff are friendly and go out of their way to accommodate your needs. We were travelling with our furbaby and am always a little nervous about leaving him in the room. He has never seemed so comfortable, relaxed and happy. And even though this is a pet friendly hotel, you would never know it (smell). Thanks for such a pleasant stay. We will definitely be back!

By on Dec 5, 2019

Review comment responded on Dec 6, 2019

Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Additionally, we thank you that you noticed our great experience and shuttle. Our goal is an excellent experience for every guest, and I’m pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

5
Family

The location is convenient. Pet friendly is a plus.

By on Nov 10, 2019

Review comment responded on Nov 16, 2019

Dear Guest, Thank you for staying at our hotel. We are a pet-friendly hotel with a reasonable rate, friendly staff, and convenient location! We strive to provide an outstanding experience to our guests all at a great value and delighted to know we accomplished this while you were here. We look forward to welcoming you back in the future. Please visit us again. Sincerely, Hotel Manager

5
Partner Couples

The property was exactly as described in the pictures and reviews. The staff was very friendly and helpful with all of our needs. I would recommend this hotel to all of my friends and family.

By on Oct 9, 2019

Review comment responded on Oct 12, 2019

Dear Guest, Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a great job meeting their needs too. Sincerely, Hotel Manager

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 7, 2019

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

5
Family Family with small children

The location of this hotel is second to none. So convenient since it’s nearly in the dead center of the strip in Pigeon Forge. The staff was welcoming and the hotel was very comfortable. One minor negative our room had a faint smell when we came in but it was probably because the A/C was running non stop due to the 90 degree temps outside. Overall wonderful though!

By on Aug 5, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thanks for your stay at our hotel and glad to know that it was a good one, but at the same time, we are sorry for the little inconvenience caused to you because of the smell issue. We will surely work on it, Please do visit us again. Sincerely, Hotel Manager

3
Family with small children

Good location. The hotel itself was a bit disappointing. We could hear every little noise from the floor above us, the hallway and rooms next to us. I know they can’t control their guests per se but we were up past midnight two of our three nights there because kids were jumping and running up and down the halls keeping us awake. We called down several times and the person at the desk didn’t offer apologies but instead said “ugh, I’ll go talk to them.” We appreciate that it was handled but the professionalism was lacking. The toilet flushing was super loud so don’t let that surprise you. The cleanliness of the room was just okay. Phone in room didn’t work. Air conditioner unit was filthy, not sure if it was caked up dirt and dust or actual mold growing on vent. Elevator was super slow. Pool is small. Breakfast was decent with your typical free breakfast options. Probably wouldn’t stay here again given the many different options in Pigeon Forge.

By on Aug 4, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thanks for commenting. I’m sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously. Sincerely, Hotel Manager

Microtel Inn & Suites by Wyndham Pigeon Forge

2045 Parkway, Pigeon Forge, TN 37868
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