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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 out of 5.0

Recent guest reviews

If you are looking for a cheap place to stay this place is good, however the rooms are very small and the walls are very thin you can hear everything above you below you and in the hallway so if you are a light sleeper you should probably ask for the top floor on an end

Hotel was clean and comfortable and easy walking distance to anything you wanted to do in Gatlinburg on the parkway. Parking was plentiful and easy to access.

Rooms are dated, but clean. Small. Good parking. Close to everything downtown.

Carpet in hall needed cleaning. Sheets had stains. Breakfast bare minium.

The hallway wreaks of smoke but that's okay, it doesn't travel into the rooms. The rooms are perfect for two people on a short stay. It is a solid stay for the price you pay. The breakfast nook is really small so with 4 people in it, it was crowded. Not a big deal in my book but didn't want any other travelers surprised.

Hotel was ok. The free breakfast was not much at all.We just walk down to Mc Donald's and ate there

It was terrible all around I wish I would have never booked it it made my stay so terrible !

Great hotel for the price! Great location. Would stay again!

Stayed here a couple times. If you're wanting a hotel to just sleep in and be close to the action, this is the perfect place.

Good location. Not the fanciest I've ever stayed in, but it is convenient.

Stayed there for the location and the fact that my Daughter and I would feel safe because of the card entry. However they were painting and left the doors at the end of the hallway open all night for anyone to just walk in, not to mention IT WAS FREEZING OUTSIDE!!!

The location and price is the best part of this hotel. Easy walk to the main strip with lots to do. Right by the Gatlinburg space needle. The room itself was clean. The free breakfast isn't much, so go out and get pancakes instead (lots of those nearby!). The room was cold during the day, but I was sweating at night (and I'm usually always cold). I would stay here again though.

Only thing good about this hotel is LOCATION. Apart from that you are really getting for what you are paying. Room is really small, and main drawback is that you can hear noise (not just hear, you will hear like a loud squeaky noise) when ever people staying above your room walks, sleeps etc. It is very loud - that you can't sleep. We have requested another room in the 3rd floor (that is their highest floor) but this is what they responded with -- 1) First need to checkout from the current room 2) Put all you luggage in my car (What happens if I don't have car? Oopise. you are in dead lock position) 3) Then stay there near the hotel till 3pm with them 4) At 3pm, if there is an availability at that time, they will give the room in the 3rd floor. 5) Also need to pay 2 times for the Cleaning Fee amount 6) Also finally, they don't guarantee to get room available in 3rd floor...

We were here on vacation and the hotel was great. Great location as its close to everything. No need to drive at all. Hotels staff was great. Rooms were clean. Will come back again to this hotel.

rooms very clean, they are very small, but clean and comfortable

Decent place for a last minute booking. Went with friends and we all liked it

We wanted to visit Gatlinburg, and this place is right in the middle of it. The price made it perfect for our needs. Never stay at a Microtel if you're looking for luxury, but we were hardly ever in the room. Once we parked, we walked everywhere we needed to go.

Nasty, nasty, nasty! The carpet was gross, it was sticky! The couch and chairs had stains all over them. Curtains are very old, had holes in them. The room had a musky smell, hair in the bathroom floor. The staff would not give us a refund for our reservation, we didn't stay, it was to gross. Do NOT stay here!!!!!!!!

Front desk staff great, other occupants when questionable, close to walking Gatlinburg downtown, only suites have coffee pots in rooms, but the lady at the front desk was great about getting me one.

The staff were helpful and friendly. The continental breakfast was fairly good. The hotel is within walking distance of all amenities. The rooms were clean.

211 Historic Nature Trl Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Microtel Inn & Suites by Wyndham Gatlinburg places you next to Arcadia and Iris Theater. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Ripley's Aquarium of the Smokies and Gatlinburg Space Needle are a short walk away.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All of Microtel Inn & Suites by Wyndham Gatlinburg's 86 air-conditioned rooms provide refrigerators, free local calls, and ironing boards. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

At Microtel Inn & Suites by Wyndham Gatlinburg, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers and a TV in a common area.

Room options

Standard Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Suite, 1 Bedroom

Queen 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Gatlinburg

Everyone (6) Couples (55) Business (2) Family (16) Friends (5) Other (8)
3

close enough to walk everywhere in town

Everyone

If you are looking for a cheap place to stay this place is good, however the rooms are very small and the walls are very thin you can hear everything above you below you and in the hallway so if you are a light sleeper you should probably ask for the top floor on an end

By , from b on Jul 8, 2017

Review comment responded on Jul 10, 2017

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. We strive to offer you the best possible experience as a guest of our hotel. The issues that were brought to our attention were addressed immediately with the front desk & housekeeper. It is only through guest feedback that we are able to continually improve upon the accommodations and services that we offer. We didn’t know about your situation until we read your comment. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Yours truly, Ms. DEE General Manager Microtelinn & suite Gatlinburg 865-436-0107

3

close to all attraction and easy walking distance

Everyone

Hotel was clean and comfortable and easy walking distance to anything you wanted to do in Gatlinburg on the parkway. Parking was plentiful and easy to access.

By on Jun 10, 2017

Review comment responded on Jun 12, 2017

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. We strive to offer you the best possible experience as a guest of our hotel. The issues that were brought to our attention were addressed immediately with the front desk & housekeeper. It is only through guest feedback that we are able to continually improve upon the accommodations and services that we offer. We didn’t know about your situation until we read your comment. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Yours truly, Ms. DEE General Manager Microtelinn & suite Gatlinburg 865-436-0107

4
Everyone

Rooms are dated, but clean. Small. Good parking. Close to everything downtown.

By on Jan 13, 2017

Review comment responded on Jan 31, 2017

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. We strive to offer you the best possible experience as a guest of our hotel. The issues that were brought to our attention were addressed immediately with the front desk & housekeeper. It is only through guest feedback that we are able to continually improve upon the accommodations and services that we offer. We didn’t know about your situation until we read your comment. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Yours truly, Ms. DEE General Manager Microtelinn & suite Gatlinburg 865-436-0107

4
Everyone

Carpet in hall needed cleaning. Sheets had stains. Breakfast bare minium.

By on Nov 30, 2016

Review comment responded on Dec 28, 2016

Dear Guest, Thank you for taking the time out of your schedule and share your experience regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you for comment, Sincerely, General Manager MICROTELINN & SUITE - GATLINBURG 865-436-0107

3

it is good for the money you pay

Everyone

The hallway wreaks of smoke but that's okay, it doesn't travel into the rooms. The rooms are perfect for two people on a short stay. It is a solid stay for the price you pay. The breakfast nook is really small so with 4 people in it, it was crowded. Not a big deal in my book but didn't want any other travelers surprised.

By on Aug 29, 2016

Review comment responded on Sep 7, 2016

Dear Guest, Thank you for taking the time out of your schedule and share your experience regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you for comment, Sincerely, General Manager MICROTELINN & SUITE - GATLINBURG 865-436-0107

3

hotel is close to the town

Families

Hotel was ok. The free breakfast was not much at all.We just walk down to Mc Donald's and ate there

By , from Florida on Aug 21, 2016

Review comment responded on Aug 24, 2016

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. We strive to offer you the best possible experience as a guest of our hotel. The issues that were brought to our attention were addressed immediately with the front desk & housekeeper. It is only through guest feedback that we are able to continually improve upon the accommodations and services that we offer. We didn’t know about your situation until we read your comment. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Yours truly, Ms. DEE General Manager

1

horrible place never again !

Everyone

It was terrible all around I wish I would have never booked it it made my stay so terrible !

By , from k on Jul 15, 2016

Review comment responded on Jul 18, 2016

Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you. We strive to offer you the best possible experience as a guest of our hotel. The issues that were brought to our attention were addressed immediately with the front desk & housekeeper. It is only through guest feedback that we are able to continually improve upon the accommodations and services that we offer. We didn’t know about your situation until we read your comment. We sincerely appreciate your patronage and hope you will give us an opportunity to better serve you in the future by offering our usual hospitality. Yours truly, Ms. DEE General Manager

5

will stay again!

Couples

Great hotel for the price! Great location. Would stay again!

By on Sep 1, 2015

3

weekend trip

Couples

Stayed here a couple times. If you're wanting a hotel to just sleep in and be close to the action, this is the perfect place.

By on Aug 8, 2015

3

weekend hiking getaway

Couples

Good location. Not the fanciest I've ever stayed in, but it is convenient.

By on Jul 27, 2015