Room, 2 Queen Beds, Non Smoking
from $83
Holiday Inn Express Hotel & Suites Kodak East - Sevierville
2.5 out of 5.0
4.3
out of 5
"Very good!"
See all 42 reviews
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Recent guest reviews
The bed was extremely uncomfortable. The pillows were so terrible I considered driving to walmart at 2am to buy pillows for a single night's stay. My wife and I had back pain for the next 24 hours.
The value is not there. Over prices and the pool chlorine over powering.
We really enjoyed our stay here. All of the staff was extremely friendly.
Overall a very decent hotel to spend a night or two in. Room was well-decorated, with fairly nice linens, and the bed was comfy. There is a small indoor pool that looked nice, although we didn't swim. There is a hot breakfast in the morning, with eggs, sausage, ham, cinnamon rolls, biscuits and gravy, cereals, etc. There are self-serve pancakes available 8pm - midnight. The staff was very friendly. There are a couple computers available in the lobby area. The hotel is located right off the interstate.
This hotel exceeded my expectations. Having been in this area alot in the last few months, I have stayed in numerous hotels. This was one of the nicest. With traffic, its about 30 minutes to the city center. It is well worth it though. Staff were extremely friendly and breakfast was great. I will stay there again when I am in the area.
Hotel was nice, clean and staff was friendly. Had friends living in the area so decided the location of this hotel would be great.
The staff was very friendly and helpful. It was a little far from attractions but there are restaurants nearby. Great family trip!
The staff was so helpful!!! The room was super clean!! Great place to stay when you need an escape.
Overall a good experience. My family only had one issue, the beds were not very comfortable. Other than that, it was a great trip. The location was outstanding!
This hotel is clean and new. 2nd time I stayed here.
This hotel was the best I ever stayed. The staff was wonderful... The hotel location was perfect.... & the hotel itself was the awesome. Breakfast was great. The room was clean, the shower felt great. God willing, I will definitely return
This hotel was nicely located between Pigeon Forge and Knoxville. It is not super convenient if you plan to spend most of your time in Pigeon Forge, but it was certainly nice to be away from large crowds. Room was very nicely decorated and current. Staff was friendly and breakfast was yummy!
Our family enjoyed a day at Dollywood and then a comfortable night's stay at the Holiday Inn Express in Kodak. I only wished the bed had been a little less on the soft side and that there had been an assortment of pillows (flat or fluffy). Otherwise it was perfect for our family of four. The crib provided was a plus!
Hotel was very clean. Breakfast was delicious, eggs were best I have eaten. Would have liked bacon instead of sausage. Staff was very helpful. Would stay again.
This hotel was excellent. The staff was extremely friendly and helpful. We weren't sure where to eat and the staff provided us with some good suggestions. They even provided us with coupons on our purchase. The room was really clean and comfortable. We definitely recommend this hotel for a great and restful vacation.
This hotel was a good choice to visit the Biltmore Estate. It was close to the location but not too close. The staff was very friendly and helpful. The provided us with maps and useful information regarding our trip. Breakfast was good. The room was very clean.
The hotel was clean and pleasant. We really enoyed our stay.
My husband and I took our 4 year old daughter to the Knoxville Zoo, Ripleys Aquarium, and Deer Farm petting zoo. We also went horseback riding at the Deer Farm which was the highlinght of our trip. We chose to stay at Holliday Inn express b/c it was close enough to all the place we wanted to go to without being in the middle of all the traffic and noise. Our stay was wonderful, staff was very polite, rooms and pool were clean and the free breakfast was very satisfying. We will definately stay again!!!
Booked two rooms for three-nights. The rooms and bathrooms were very clean. We took advantage of the free breakfast each morning, which saved us time before heading out. Kodak is a bit further away than we expected, but the hotel was great and staff was friendly.
The desk clerk was very friendly and helpful. He told us if we showed our room key at a nearby restaurant we would get a discount and we did. The room was very clean, it looked exactly like the pictures I found on [...]. The mattress was extremely comfortable and we slept very well. I was afraid that we would hear the interstate traffic and other guests but to my surprise, it was very quiet. We really enjoyed our one night stay and will be back again.
Guest reviews for Holiday Inn Express Hotel & Suites Kodak East - Sevierville
extremely uncomfortable bed
Everyone
The bed was extremely uncomfortable. The pillows were so terrible I considered driving to walmart at 2am to buy pillows for a single night's stay. My wife and I had back pain for the next 24 hours.
not well kept. not the best location.
Truck Driver
The value is not there. Over prices and the pool chlorine over powering.
Review comment
BES responded on Oct 27, 2016
Thank you for choosing to stay at our property. We apologize that you felt that pricing wasn't fair. We stay in line with the other comparable hotels in our area. We hope that you will give us another try in the future.
great service
Couples
We really enjoyed our stay here. All of the staff was extremely friendly.
nicer than i expected
Families
Overall a very decent hotel to spend a night or two in. Room was well-decorated, with fairly nice linens, and the bed was comfy. There is a small indoor pool that looked nice, although we didn't swim. There is a hot breakfast in the morning, with eggs, sausage, ham, cinnamon rolls, biscuits and gravy, cereals, etc. There are self-serve pancakes available 8pm - midnight. The staff was very friendly. There are a couple computers available in the lobby area. The hotel is located right off the interstate.
a great hotel just a short distance away from everything.
Families
This hotel exceeded my expectations. Having been in this area alot in the last few months, I have stayed in numerous hotels. This was one of the nicest. With traffic, its about 30 minutes to the city center. It is well worth it though. Staff were extremely friendly and breakfast was great. I will stay there again when I am in the area.
family trip
Families
Hotel was nice, clean and staff was friendly. Had friends living in the area so decided the location of this hotel would be great.
great getaway!
Families
The staff was very friendly and helpful. It was a little far from attractions but there are restaurants nearby. Great family trip!
holiday escape
Couples
The staff was so helpful!!! The room was super clean!! Great place to stay when you need an escape.
overall a good trip
Families
Overall a good experience. My family only had one issue, the beds were not very comfortable. Other than that, it was a great trip. The location was outstanding!
great new hotel
Families
This hotel is clean and new. 2nd time I stayed here.
Kenzo, Thank you for staying with us during your recent visit to our area. We apologize that you weren't able to sleep well. We are required to put the 2 different pillows in the room. We have just recently replaced every pillow in the hotel. We hope that you reported your issue to the front desk so they could try to help you with a resolution to your uncomfortable bed & pillows. We hope that this incident doesn't deter you from staying with us again in the future. Safe travels.