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Crossroads Inn & Suites places you next to Sweet Fanny Adams Theatre and within a 5-minute walk of Cooter's Place. This 78-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Ripley's Aquarium of the Smokies and Mountain Mall are also a short walk from this Gatlinburg hotel.


Start your day off right with a free full breakfast, served each morning from 7 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


All 78 air-conditioned rooms feature patios, microwaves, and refrigerators. Guests can enjoy free WiFi and cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.

Property features

Crossroads Inn & Suites features an outdoor pool, a children's pool, and a fitness center. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, conference space, and a business center.


  • Walking distance to Ripley's Aquarium of the Smokies
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Crossroads Inn & Suites

440 Parkway Gatlinburg TN 37738

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Crossroads Inn & Suites provides a fitness center and a children's pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Crossroads Inn & Suites is a smoke-free property.

  • Fitness facilities 
  • Restaurant 
  • Number of buildings/towers - 1 
  • Free WiFi 
  • Smoke-free property 
  • Outdoor seasonal pool 
  • Children's pool 
  • Conference space 
  • Total number of rooms - 78 
  • 24-hour front desk 
  • Laundry facilities 
  • Television in common areas 
  • Fireplace in lobby 
  • Coffee/tea in common areas 
  • Number of floors - 4 
  • Elevator/lift 
  • Barbecue grill(s) 
  • Business center 
  • Free breakfast 
  • Picnic area 
  • Free self parking 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

Crossroads Inn & Suites offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to patios. Beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Premium bedding 
  • Patio 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Cable TV service 
  • Iron/ironing board 
  • Daily housekeeping 
  • Desk 

Where to Eat

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Crossroads Inn & Suites has a restaurant serving lunch and dinner.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Crib (infant bed) fee: USD 10.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Crossroads
  • Best Western Crossroads Gatlinburg
  • Best Western Crossroads Inn
  • Best Western Crossroads Inn Gatlinburg
  • Crossroads Inn Gatlinburg
  • Crossroads Gatlinburg
  • Best Western Crossroads Hotel Gatlinburg

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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