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Recent guest reviews

This hotel was nice. I have a problem with the amenities of this hotel. When I book the rooms, it said all amenities were back to no restrictions, only to get there and their breakfast still is in the grab and go bag (small bar, cookie, banana). The pool was absolutely disgusting. Out of the 5 days we were there there wasn't a day where is was usable. Laundry facilities-- half of the washers were down. I know we don't go down to Pigeon Forge for the hotel but I did switch to the hotel to be able to save some monies because of the amenities. Before booking make sure to call this place to insure they have everything their website says they have.

Clean nice room

We enjoyed our stay. Our room was clean and the staff was friendly. Would definitely stay here again.

I liked the location of the property and it was really clean. Will be staying here again next time I visit Pigeon Forge

Don’t let the outside fool you the insides nasty the rooms are nasty. And for the price not worth it

The initial thought when pulling up was appear to be a very nice hotel. When we got to the room on the 6th Floor The room was decently cleaned But there was an inch of dust on the telephone, and the window leading out to the balcony had been cracked And instead of being replaced, they put caulk over!

It is a great location, convenient to Gatlinburg and Pigeon Forge. The weight room was nice, but they didn’t have anything to wipe off the equipment.

The hotel wasn’t clean even when you enter the lobby area doesn’t look clean at all. Room had a wear smell too. I won’t recommend it to family and friends.

Location was ok breakfast was ok parking was good .

The room was nice and clean with everything that we needed, breakfast was good.

It overlooked the water and was quiet. The renovation was modern

I like that it was on the edge of town and I love having a balcony the only thing was trying to figure out how to turn the light off on the outside balcony for sleeping at night

Breakfast area is large, but the flow in the area where the food is needs work. Seemed to be a lot of places where people were waiting on otgers to move. Need a serious look at flow to minimize backup and help people move faster.

Property has changed quit a bit since we stayed there several years before. Not Country Inns & Suites. House staff that handled breakfast and cleaning that area were great, no so much the front staff/room cleaners. Initial check in front staff was helpful and very nice. When we had to wait to get into our room til after 4pm, 2 of the 4 days we were there. Front desk explained they had to get the vacant rooms cleaned first. 4 hours to clean rooms and told by one of the room cleaners "we'll get it, take about 5 minutes". We asked for a handicap accessible room, our Orbitz contact said she'd put in for a handicap room with a roll-in shower if available which would have been great BUT on arrival we find the handicap room they have won't fit our size group so we were given a Premium room with extra tall beds and no hand rails what so ever. We could get in the room but that was it for handicap accessible. Lesson learned.

Parkway Pigeon Forge Pigeon Forge TN

Hotel highlights

  • Walking distance to Dolly Parton's Stampede Dinner Attraction
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool

Dolly Parton's Stampede Dinner Attraction is a short stroll from Country Inn & Suites by Radisson, Pigeon Forge South, TN, and other popular attractions like Island at Pigeon Forge are within a few miles (5 km). This motel has 158 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Country Inn & Suites by Radisson, Pigeon Forge South, TN's 158 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests staying at Country Inn & Suites by Radisson, Pigeon Forge South, TN enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a 24-hour business center, free newspapers, and a terrace.

Room options

Premium Room, 1 King Bed, Non Smoking, Balcony (Fireplace)

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Balcony (NonSmoking)

1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Premium Room, 2 Queen Beds, Balcony, River View (NonSmoking)

2 Queen Beds | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Pigeon Forge South, TN

Everyone (15) Couples (4) Family (9)
3
Family with small children

This hotel was nice. I have a problem with the amenities of this hotel. When I book the rooms, it said all amenities were back to no restrictions, only to get there and their breakfast still is in the grab and go bag (small bar, cookie, banana). The pool was absolutely disgusting. Out of the 5 days we were there there wasn't a day where is was usable. Laundry facilities-- half of the washers were down. I know we don't go down to Pigeon Forge for the hotel but I did switch to the hotel to be able to save some monies because of the amenities. Before booking make sure to call this place to insure they have everything their website says they have.

By on Jun 13, 2021

Review comment responded on Jun 15, 2021

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Partner Couples

Clean nice room

By on May 23, 2021

Review comment responded on May 23, 2021

Thank you for your review and comments regarding our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

5
Family

We enjoyed our stay. Our room was clean and the staff was friendly. Would definitely stay here again.

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

5
Friends

I liked the location of the property and it was really clean. Will be staying here again next time I visit Pigeon Forge

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4
Everyone

By on Jan 5, 2021

Review comment responded on Jan 5, 2021

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

1
Family

Don’t let the outside fool you the insides nasty the rooms are nasty. And for the price not worth it

By on Aug 31, 2020

Review comment responded on Sep 4, 2020

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

3
Everyone

The initial thought when pulling up was appear to be a very nice hotel. When we got to the room on the 6th Floor The room was decently cleaned But there was an inch of dust on the telephone, and the window leading out to the balcony had been cracked And instead of being replaced, they put caulk over!

By on Aug 8, 2020

Review comment responded on Aug 9, 2020

We apologize for the dust and the cracked window. The caulk over the window is just a temporary fix until we can get a window replacement company to come and fix it. We are going to replace it.

4
Family

It is a great location, convenient to Gatlinburg and Pigeon Forge. The weight room was nice, but they didn’t have anything to wipe off the equipment.

By on Jul 4, 2020

Review comment responded on Jul 5, 2020

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our location and comments about our room. We hope to see you again to deliver you with a 5 star experience.

1
Family with small children

The hotel wasn’t clean even when you enter the lobby area doesn’t look clean at all. Room had a wear smell too. I won’t recommend it to family and friends.

By , from Homestead, Fl on Jun 27, 2020

Review comment responded on Jun 27, 2020

Dear Betsy, we are very sorry for the inconvenience you've had. However, at our property, we strictly follow a daily housekeeping routine where all rooms are cleaned, inspected, and supervised before being made available for booking. The same goes for all common areas. Each day our system is simultaneously updated to reflect which rooms are ready for occupancy, currently occupied, or needs cleaning. This is being confirmed by our front desk manager as well. We do not leave anything to chance especially at this time of a health crisis. Both the safety of our guests and staff is of utmost significance. We hope you will find it to consider staying with us again whenever you are in the area. There is so much more we can offer with all the hard work we put in every day.

5
Everyone

By on Jun 13, 2020

Review comment responded on Jun 13, 2020

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Country Inn & Suites by Radisson, Pigeon Forge South, TN

4215 Parkway Pigeon Forge, Pigeon Forge, TN 37863
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