- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Venue, Very Nice Lodge, Good Service
Located in one of the most amazing spots in Belize the surroundings are spectacular. The lodge is very nice; the service is good; the venue spectacular. The staff is very accommodating and very helpful. They went of their way to make sure arrival wasn't a problem by assuring access through private land. The food was good but definitely room for improvement. Restaurant staff service could use some work; very nice, and very helpful, just need more training for the simple things; no greeting upon seating, no drink menu, didn't ask for wine, but very friendly and responsive. The accommodations are nice and setting is gorgeous. However, again attention to detail was lacking; cobwebs on fans is always a bummer. They are just a few small steps from being the 5-star lodge they should be. All-in-all I would say it's worth the trip. A bit pricey but the location is spectacular.