Quality Hotel Lapland3.0 out of 5.0
Recent guest reviews
I arrived late, and was very tired and needed to rest. The hotel was so clean and nice, the room looked absolutely amazing! It had such a very nice atmosphere, relaxing and very welcoming. Found my peace at once - recommended!
I have stayed at several rooms at this Hotel and can honesty say that the unreliable wi-fi is Totally unacceptable. Seems to lose signal easy. At this Price range we all business travellers should demand higher quality. Apart from that is is quite ok.
Gällivare is a very peaceful place. I grew up here and move some 20 years ago. I’m so happy to see the facelift that has been done of this hotel. The staff is friendly but not top-notch service-minded, which I think people expect, with the prices that you charge. For me to give 5/5 I would need to see some more engagement from the staff. It’s not that they are unfriendly. It’s just that you can’t FEEL them. They rather talk to the friend that came by. The food at the restaurant is really good I heard, but prices are super expensive, so we went to have Thai instead in the town centre. The Thai food in was delicious! People travel a lot these days and the travel sector will also grow, if you look at UNWTO’s predictions of trends and tendencies for traveling in the future. The breakfast was delicious and great ! I’m so happy to see local products and very Swedish products. This was a Swedish breakfast, not a copy-paste international breakfast and I’m so glad for that ! I enjoyed the good quality salmon and herring a lot ! Beds are comfortable and bathrooms clean. I stayed here for one night with a film crew from Romania filming a documentary.
Reception - very welcoming and spoke good English. The free coffee and tea in the adjoining bar was pointed out and we were told clearly about the main facilities and when there were available. The corridors were warm and well decorated - very quiet as were the rooms. The rooms were warm and beds comfortable although they could do with some drawer space for the touristy types as we were. Radiator was adjustable. Great view from our room of the railway station. The huge breakfast room was never busy and the food choice was very good indeed. Pleasant staff in here too who were keen to help if you needed it. Although the restaurant was pricey (well it is Sweden) the food was wonderful - recommend the Elk Burger, Char and Elk fillet. The food was very well presented. There could be a little more information about the locality and hotel facilities in the hotel rooms and reception - and in English - but we were here only for four nights and had our itinery planned anyway.
One of just two main hotels in town. Due to lack of competition, prices are high. The hotel is focussed on workers within the nearby mines rather than tourists. it is just opposite the rail station where hikers and others pick up the overnight sleeper train to stockholm. Room is ok, clean and comfortable with a good shower. However WiFi was erratic and pillows small and cheap. The hotel has many facilities, roof top pool and terrace, bowling alley, sauna, spa. However it is hard to discover, many notices are only in Swedish and there is no folder in the room with informatin concerning facilities breakfast etc. i discovered the locations after staying several days. Also there is no obvious information concerning local activities and attractions. On the last day i noticed a folder neear reception with details. The reception desk did not point this out when i checked in. Reception desk were not so freindly, no good morning etc. They were also serving the bar, but several times not present and needed to be called because talking to other people. eg trying to buy a bag of crisps at 11pm. Older staff were better, but usualy not present. Several times no reply when phoning reception to ask for extra pillows. Had to go down. pillows were not taken to room. At first they were given to me while i was drinking a beer at the bar. After discovering the location of the ten pin bowling, it was empty with no staff and seemed closed at about 9pm Breakfast in large hall, served until only 9 am mid week. Grubby carpet and stale smell in breakfast room. Breakfast is good. No late check out was possible on the day of my departure, check out at 11;00
This is very convenient if you're travelling on the Inlandsbanan, as it's directly opposite the railway station. Gallivare is a small town, so the hotel is quiet. There seems to be an old part and a new part to the hotel. I was in the older part, but the single room was quite adequate if somewhat small. Breakfast was fine.
If you are on the Inlands Banan, this hotel is in a great location but the breakfast timings do not always fit with the train schedule (particularly on Sunday), so think twice about booking if this is a priority.
This hotel was booked for me as part of an independent trip with Inlandsbanan. I arrived from Kiruna by train, and there it was, only a few metres from the railway station and tourist office. As a solo traveller, I was given a double bed room, with plenty of space. The room was spotlessly clean, had everything and was ideal. The staff were efficient and helpful. The breakfast buffet included so much choice over a large area. Due to the situation of the hotel, I was able to join the Inlandsbanan train on the following morning, without any difficulties at all.
I can't express my opinion about the rooms in this hotel, but I can write few words about their bar area at the entrance of the hotel. I have been here quite a few times and the couches were always dirty, extremely dirty, with spots of dirt covering them. Nobody from the staff noticed that? I was disgusted to sit there but there are not many places in Gällivare where people can actually have a decent cup of coffee. The cakes that they sell are ALWAYS old, hard and even sometimes frozen. For the price that they are sold to it is a rip off. I wonder why the manager doesn't improve this. Doesn't he know this situation? So, as a reviewer this is my truly honest opinion.
Very good! The staff was very helpful. I would have liked to to the spa even in the morning, because swimming alone on a cold weather ouside was not very tempting. The window opener was broken but mys husband repaired it.
Reviews from Trip Advisor
53.0% of guests recommend this hotelTotal of 184 reviews