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Hotel Riu Palace Jandia

4.0 out of 5.0

Recent guest reviews

10 day stay for 25th wedding anniversary, plus husband recovering from cancer treatment so a much needed rest which we got as this is a quiet hotel. This was our 3rd visit, we haven't been back for 5 years - a good proportion of the staff were the same & we met several repeat guests so all good signs. The hotel is a good hour's taxi drive from the airport which can be hairy, as the taxi drivers don't hang about!! We arrived & had a room as requested, not too many steps as I have mobility problems - unfortunately the main lift broke down several times during our stay which was a challenge, as this hotel has lots of steps & stairs as it is built on a cliff face. That said we had a very nice room, the rooms are very spacious with huge bathrooms, plenty of wardrobe/drawer space etc. Nice little balcony facing the sea, small washing line to hang wet swimwear etc. on, sometimes it the little things that matter. No tea/coffee facilities in room but you can borrow a kettle (as we did) & get some cups delivered to your room, local supermarket a 10 minute walk for supplies if needed. The food was still wonderful at this hotel, fantastic salad buffet & soups, fresh breads, main show cooking area, pasta dishes, fresh vegetables, fresh fruit bar, cheese & biscuit bar, desserts & ice creams - totally spoilt for choice & generally well presented & cooked. The beach is fantastic here if that's what you like, but we stayed by the pool, no trouble getting sunbeds although some selfish people putting towels out at 6am in the morning to secure the 'best spot' - how sad...The weather during our 10 day stay was a little changeable, probably 8 days of 20-24 degrees & sunny (beware, it is always very windy in Fuerteventura so you get burnt easily), a couple of days of overcast & rain but generally we had fantastic weather for the time of year. The staff were very good at the hotel, nothing too much trouble so in general terms we were very happy with our stay.

Have just enjoyed a very pleasant 2 week half board stay at the Riu. I would like to thank Paco Mencara the chief receptionist for his room allocation, allowing my wife to access all parts of the hotel using her mobility rollator. Secondly, thanks to Pablo Rochas for seating us at table 1 in the dining room. A very happy stay. Thanks to all the staff. Peter Alp.

We visited here 11 years ago, and made some comments then. Now older, less mobile and far more seasoned travellers we make a few more comments. This is a great hotel. The cleanlines and organisation- as usual with Riu- cannot be faulted. The rooms- depending where you get one- are large, comfortable and reasonably well equipped. If you are lucky(and we were) you get a room overlooking the pool with views straight out to sea, brilliant, but all rooms are to the same standard. The staff are friendly, work well, and can have fun with the guests. The food is superb, if a bit limited. But of such a hich quality you don't mind eating the same dish twice. WARNING- I have never seen so many king prawns at a Riu hotel, always well cooked (and peeled!) and tasty. The chicken curry Chinese style was the best at any hotel, well up to the standard of many takeaways. You could put weight on by looking at the food some days. PLEASE try the two different menus on offer in the Pool bar. A great choice, good food and a different atmosphere- but you may not like the resident pianist in the bar. So what are the bad points? Again the same things as we noted 11 years ago. The amount of steps does make it difficult for the less mobile. The lack of lifts too can be a drawback. COMPLAINT The main lift (the only one going above floor 1) was broken when we arrived, and was not fixed for 5 days. Now this was NOT the fault of the hotel, but walking up and down 2 flights several times a day did cause my wife, who had mobility problems, discomfort. There were 2 other occasions when lifts malfunctioned. Be prepared. However, the general impression is of a great hotel, with a few flaws which can cause you to have a poorer view of it. We would return though, as the good far outweighs the bad

Location is very good, right on the beachfront in between two small towns, walking distance to both. The beach is fabulous - wide, long and sandy, there is a promenade from Morro to Jandia. It takes about 2 hours by bus to get to the hotel from the airport (with a few stops along the way). As others have noted the hotel is on a hill and has lots and lots of steps, but that is good to burn some calories as the food at the hotel is very good. Normally we don't go half-board, but are glad we did here as it is quite a hike to the nearest restaurants, plus the food was of a very high quality with lots of choices every night. Wine is affordable and any left over wine is saved for your next meal. Rooms are very large, so nice to have a separate seating area. Be aware that the shower is in the bath and it is very slippery, I fell the first morning, but after mentioning it to the manager a bath mat was provided. Likewise a hard pillow was replaced with a new soft one. There were enough pool chairs for everyone (although some guests still reserve chairs by putting their towels out and then don't show up for hours). We stayed one week in January and weather was warm enough to sit by the pool, and walk on the beach although the wind is very strong there. Jandia has lots of shopping but they try and charge ridiculous prices so it is a bit of a hassle to try and buy anything. Morro is much smaller and has more waterfront cafes and restaurants, and less aggressive sales tactics. If you want a quiet relaxing holiday with hardly any children and a mature guest clientele, this is the perfect spot. Our only suggestion to the hotel would be to provide some more written information about the hotel and the surroundings (eg. market in Jandia on Monday and Thursday, used book exchange by the spa, sauna location, etc.), but the manager and staff were all super.

My wife spent a week here at end of January 2018 , our 3rd time at this hotel and about our 12th to Riu hotels in the Canaries . The weather was not as good as usual but , once again , the hotel lived up to its high reputation for friendly and efficient service , cleanliness , comfort and especially the quality of food . As regularly mentioned in other reviews , getting around the hotel to avoid too many steps is challenging but fun . We look forward to another visit

We stayed here for 4 nights and were very pleased with this hotel. Based on reading other reviews on TripAdvisor of this hotel when we booked we requested a full sea view room on 3rd floor or higher in D Block. On arrival we were allocated room 315 on the 3rd floor in D block. This was an excellent choice. Very spacious room, more like a suite with separate bed section to the seating area and a good balcony and lovely views and in the sun. A really good bathroom and separate large bath and shower. A very relaxing room with its decor. Unfortunately though the bed was so firm and hard and even with a mattress topper it was not comfortable. We could not get a comfortable sleep and woke up each morning with aching back. This is our only criticism but an important one. There is a room safe but is chargeable at 5 euros per day!! I do feel that this should be complimentary for Riu members and a complimentary bottle of water again be made complimentary. There are no coffee or tea making facilities in the room either. The WiFi is complimentary and works well. Reception staff very welcoming and friendly. They even telephoned me in the room to check the room was ok. The room cleaning staff again very friendly and excellent. As usual with the Riu Hotels breakfast and dinner were buffet styles and gave a very good choice and high quality. It is a pity that there are no outside eating facilities for these meals, as although January it was warm, and it would have been nice to have breakfast outside. The dinner is in two sittings which are prebookable and we chose the 6pm rather than the 8pm. You are allocated a table and we were happy with this, and the head waiter did offer us a change if we wanted to. The staff throughout were all very good. The hotel being on a slope does have many steps and passageways!! But also lifts. A very good location for walking along the sea front and its excellent promenade in both directions. We think this hotel is in one of the best locations in Fuerteventura for the winter months, and faces a superb clean sandy beach. The hotel also has a very good outdoor swimming pool and seating around. The pool temperature was good. The hotel has a small but adequate gym. The spa was not inspiring, and reception only manned for a couple of hours so we did not use this. A pity as a good spa area would be attractive. 4 nights was a good time to stay, longer if the bed quality was improved.

We've stayed at three Riu hotels in the Canary Islands recently and this latest one fully lives up to our now high expectations. The hotel is spotless, well located, has perfectly adequate rooms, large balconies, excellent food and incredible staff. We were there over Christmas and everyone goes out of their way to make it a special stay. Location-wise the hotel is right next to a promenade overlooking the beautiful Jandia beach. The only catch for those with mobility issues is the number of steps, stairs, long corridors and small lifts that have to be negotiated. Perfect aside from that!!!

A lovely hotel - the room was large and comfortable, spotlessly clean with a lovely balcony. The staff are brilliant, very friendly and nothing is too much trouble. Very close to the beach, with a lovely pool and deck. There was a great range of food at breakfast and dinner including canarian specialities. Would highly recommend for a relaxing holiday.

Had a wonderful 10 nights here. Quite a long transfer time by private taxi, but our driver was very chatty though his English was limited. Better than my Spanish I have to add :) Very nice man. The staff at Palace Jandia are lovely and very helpful. A predominantly German guest hotel, but this wasn't really a problem either. Just thought I'd mention that because some people may not like it. I can imagine some feeling isolated. Our room was a little dated, but ok. It was huge in size. Couldn't fault the food at all and I'm vegetarian. Plenty variety and well cooked. We had a slight problem with cockroaches, but we reported it and had no problems after that. Beach was great though not for the faint hearted. Quite a lot of naturists, though you surprisingly get used to it very quickly. Doesn't offend me, but again...it may offend some. Had a look around the turtle hospital, left a donation. Nothing fancy about it at all, but they're doing good work. Took a jeep safary to the southern tip of the island and around to Cofete beach. Had a great time. Recommend doing this very much along with a trip out on Odyssee 3 to see the dolphins. Great fun and the captain is quite funny. Had a fantastic trip and would recommend it for anyone looking for some peace and relaxation.

We have just returned from the Riu Palace in Jandia, Fuerteventura after a wonderful holiday. We have been before several times and the very high Riu standards are still being maintained. Though now quite old, the hotel is very well maintained and spotlessly clean. As always, the staff couldn't be more helpful and everyone greets you with a cheery 'Buenos dias' or 'Hola' every morning. The standard of the food is excellent and it is possible if on half board to ring the changes with an al fresco meal on some nights of the week, subject to prior booking. The hotel is built into the volcanic rock on a steep hill so there are lots of stairs which would not suit the less mobile. The hotel is right on the beach and within walking distance of the nearby town of Morro Jable, where there are many quaint bars and restaurants. This year we booked with Jet2 who were excellent, with very good flight times, but I see from next year's brochure that they are not featuring the Riu Palace which is a shame - Thomson (now Tui), who also use the hotel have much worse flight times. All in all a great hotel in a wonderful location - I would recommend it unreservedly!

Avenida Jandía Pajara Fuerteventura

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hotel Riu Palace Jandia is a short stroll from Morro Jable Shopping Centre and Punta Jandía Lighthouse. This 4-star hotel has 201 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's also near Matorral Beach and Jandia Golf Course.


Dining

Free buffet breakfast is offered each morning. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Quench your thirst with a drink at the bar/lounge.


Rooms

All of Hotel Riu Palace Jandia's 201 air-conditioned rooms provide balconies or patios, minibars, and ceiling fans. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones are also included.


Property features

At Hotel Riu Palace Jandia, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Other amenities at this beach hotel include a spa tub, free WiFi in public areas, and 2 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 516 reviews