- Liked: Staff & service
- Disliked: Property conditions & facilities
I was so happy that the property was open after the storm. I heard that they had a lot of damage and this was understandable. However, the reason why this is a not so good review is so much went on at the resort even though there was not a lot of people staying there. We changed rooms three times because the people above us made a lot of noise because there where a lot of children in both of the rooms. When we came back to our room on New Year’s Eve around 12:30 my key wouldn’t work I went to the front desk and the lady was acting strange she told me that there was nothing she could do because of something about the key pad so she said if we go back out then we would have to get the older security man to let us back in. I told here that’s not going to happen and she needs to try to rekey my card and she did and the key worked. Oh and another thing please put more sand on the beach because if it’s high tide then the beach is useless and that’s a shame because I am a morning person and I like to sit on a beach chair and read but if it’s high tide then you can’t fully enjoy what you paid for. I stay here all of the time for many years and this is the first time something like this ever happened to me. Now the good part of my Resort stay was the lifeguards and the activity leader Shaneika she is very good at what she does.