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Reviews

4.4 / 5Excellent
1,760 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Skyline Plaza
    10 min walk
  • Popular Location
    Festhalle Frankfurt
    11 min walk
  • Popular Location
    Maintower
    12 min walk
  • Airport
    Offenbach am Main (ZOZ)
    11 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    Frankfurt

    Located in Frankfurt, Steigenberger Metropolitan is in the city center and connected to a shopping center. Alte Oper and Festhalle Frankfurt are cultural highlights, and some of the area's notable landmarks include Maintower and Römer. Check out an event or a game at Commerzbank-Arena, and consider making time for Palmengarten, a top attraction not to be missed.

    Popular Location

    What's nearby

    • Skyline Plaza - 10 min walk
    • Festhalle Frankfurt - 11 min walk
    • Maintower - 12 min walk
    • European Central Bank - 13 min walk
    • Frankfurt Opera House - 14 min walk

    Getting around

    • Frankfurt (Main) Central Station - 3 min walk
    • Central U-Bahn - 3 min walk
    • Frankfurt (FRA-Frankfurt Intl.) - 18 min drive

    Restaurants

    • BRASSERIE M – Serves breakfast, lunch, and dinner daily.

    About this property

    Steigenberger Metropolitan

    This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. All 131 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with satellite channels. Other amenities available to guests include free newspapers, free bottled water, and hair dryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available

    Food and drink

    Free hot/cold buffet breakfast available daily 6:30 AM–10:30 AM
    1 restaurant
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Sauna
    Shopping
    Steam room

    Family friendly

    Dry cleaning service
    Laundry facilities

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    German

    Business services

    24-hour business center
    Meeting rooms
    Conference space (6028 square feet)

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Hypo-allergenic bedding

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer

    Entertainment

    Flat-screen TV
    Satellite channels

    Food and drink

    Free bottled water

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board (on request)
    Safe
    Turndown service
    4.4

    Excellent

    5 - Excellent
    898
    4 - Good
    655
    3 - Okay
    150
    2 - Mediocre
    40
    1 - Poor
    17
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Being next to Frankfurt Hbf is a great benefit because it allows for easy access to all transit systems and make a great central location from which to explore the region with day trips to Heidelberg, Nuremberg or Mainz. The sewage smell which might gave been entering the room through the ventilation system is difficult to tolerate at times, but the smell is usually temporary. The helpfulness and friendliness of the breakfast staff made for a very pleasant stay, and the food quality and variety is noticeable.

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 5 nights in Feb 2020

    1/5

    • Disliked: Staff & service, room comfort

    Not all guests treated equal- very unpleasant!

    I booked this hotel with high expectations considering the good reputation of Steigenberger Hotels in Germany. However, I was utterly shocked, disturbed and upset by the treatment I experienced. I was giving a tiny corner room, with a bad sewage odor coming out of the heating system. I asked to switch rooms, and was told that there were other guests who had booked a longer stay and that it was not possible to move me for my 3-day stay. The worst experience was at breakfast - extremely rude service! I was repeatedly asked for my room number, when I noticed that other European looking guests were not. I also had a feeling as if I had done a mistake or owed the waitresses a favor for dining there - when I simply asked for a coffee and an omelette (which many other guests did as well), I was given an unfriendly grumpy look. I waited for my coffee for 20 minutes until I had finished my breakfast. When I was looking at the breakfast buffet items, the waitress came back and asked me yet again for my room number and that I was not allowed to take anything to my room, which I had not intended. Overall, I honestly felt this hotel was so hostile and disrespectful - it made me feel uncomfortable and unwelcome. A true disappointment of my first and last Steigenberger experience.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    staff very friendly cannot do enough for you, made you feel very welcome

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service

    Good, convenient, but the rooms need a bit of an update. Overall quite satisfied for one night layover, but more than a couple days may be a lot given it is a bit dated.

    Stayed 1 night in Jan 2020

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