Crowne Plaza Frankfurt Congress Hotel4.5 out of 5.0
Crowne Plaza Frankfurt Congress Hotel4.5 out of 5.0
Recent guest reviews
The hotel is pretty close to the airport and if the weather is good commute using the S train is great. The hotel is being upgraded, I was on the 12th floor which had undergone renovation, it was nice and comfy and offered a great view of the countryside. The hotel offered complimentary spa and sauna which I could not make use of due to my time constraints. The staff was friendly at the reception as well as the bar, they had some good vegetarian options. My stay nearly ended in a disaster, there was a note stuck on the bathroom mirror that indicated the tub was slippery and there as an anti skid mat placed in the bedroom closet... My laziness nearly costed me huge, the tub indeed became very slippery and I realised as I reached out for the towel and ended up having a fall which luckily I could somewhat control, many bruises but no broken bones. I have suggested to the management to put the mat in the bathroom itself and not in the bedroom. Frankly this is the first hotel where I have seen such a notice... Fall not withstanding a great place to stay.
This hotel was a Sheraton (2 years aho),. It has moved to Crowne. The Service has dropped significantly. Rooms are clea, but since the 2nd night, they do the mínimum cleaning. Breakfast is average. If something is finish, not refilled. Plenty of tables are free but not cleaned. There a restaurant indicating opening hours but never opens. In the past there were several International newspapers, now only "China Today" Fitness center is fine with swimming pool and sauna but sauna was cool. Entrance main door didn't work.
Stayed here for a business trip for more than a week. The hotel is good if you are on a short trip. I had mixed observations during my stay. Positives: 1. The location. Very near to the tram and walkable from Niederrad station. 2. Good breakfast spread. 3. Pleasant lobby. 4. Helpful staff. Negatives: 1. Construction work on going besides, can cause disturbance. One of my colleagues had to change room due to noise. 2. Relatively small rooms. 3. Not sure what's with 2 single beds instead of 1 queen/king size bed. Fed up of this split with all these chains. 4. Old and needs renovation in rooms. 5. Felt, it was not a value proposition. 6. Away from Frankfurt main area. Overall, can be considered if your work is in the area. Not for family outing.
We stayed at the Sheraton Hotel in Frankfurt after experiencing flight delays. Very nicely situated and a pleasure to stay in. Nothing spectacular but functional. Clean, friendly staff that left us alone after helping us. Can recommend it.
The hotel is rebranding and has work going on. AVOID. Drilling all day long. An irritating siren sounding off every few moments. The Duty Manager has no idea what she is doing including saying she didn't even know the noise would be happening today until it started. This even tho' people have been reporting such noise here for a month based on other reviews I have just read. This is just appalling management. If a hotel has work being done of this nature it MUST notify its guests at the time of booking and checking in. I need to know if I'm expected to stay at a construction site and pay for the privilege.
My daughter and I are currently staying here for only one more night, thankfully. This hotel is changing ownership, has no visible signage so is a bit hard to find. Once we found it the lobby had construction noise making it very hard to even check in, ladders and drilling. We were awakened before 6 a.m. this morning to more construction noise. After a day of touring Frankfurt, this afternoon we decided to come back to the hotel to rest up for the evening only to find that ladders were in our hallway on the 4th floor and now there is loud drilling accompanied by sirens blasting. THIS PLACE SHOULD BE CLOSED UNTIL THEY GET THEIR ACT TOGETHER. On a positive note, the server / bartender at the lobby bar could not be any nicer or more personable.
We were well treated at this high-quality hotel, situated conveniently between the airport and downtown Frankfurt. Note that breakfast is NOT included in the price of a room, but is only 14 euros per person. At checkout, I asked to pay in euros, using a credit card that does not charge commission to pay in a foreign currency. When I received my credit card statement, I saw that I had been charged in Canadian dollars. No big deal, but reminded me to be more vigilant, next time.
I checked into this hotel for 1 nite, its was ok.. however during my sleep at 4.30am i was awaken by some noise. I opened the window and found the brightly lighted construction site with work in progress at 4.30am! Totally a dampener and i wasnt able to get back to sleep at all.For light sleepers please take note of this.
Here we stayed just for a night. The Rooms are Large .But few Things around the room were not comfortable. They have very soft mattresses ,the result was a back ache for me the next day!! Here No Hot water kettles. I found four kettles were left outside the rooms in the common corridor. Ha!! I was smart enough to notice this and quickly grabbed 1 for us. How on earth I was to start my day without my morning coffee.. LOL!!! Well, this place is just okay for a night's stay!!! Although The German breakfast here is to die for and they serve fabulous coffee!!!
We always stay at the Sheraton Congress when we go back to the USA. The service is friendly and efficient. The price is fair. There is also an excellent four-star restaurant in the hotel. We have always had excellent meals, wine, and service. The waiters are friendly and helpful in selecting items.
- Free WiFi and wired Internet in public areas
- Onsite dining
- Indoor pool
- 24-hour fitness center
Located in Schwanheim, Crowne Plaza Frankfurt Congress Hotel is within a 15-minute drive of popular attractions such as Commerzbank-Arena and Staedel Museum. This 395-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and a 24-hour business center. Near the airport, it's also near Frankfurt Trade Fair and Skyline Plaza.
Enjoy dining at Restaurant Bayern Stubn, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is available for a fee.
An LCD TV comes with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a phone and a desk.
At Crowne Plaza Frankfurt Congress Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a sauna. Self parking is available for EUR 18 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Reviews from Trip Advisor
74.0% of guests recommend this hotelTotal of 614 reviews