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Mercure Hotel Frankfurt Airport Neu-Isenburg

4.0 out of 5.0

Recent guest reviews

Possibly the worst business hotel I've stayed at. The wireless connection didn't work. I went to the hotel to ask for help and the rude receptionist eventually told me it wasn't working with no apology. My room was next to a noisy road so had a bad night sleep. AVOID

First time to Germany and on a tour leaving from here. I mucked up my booking originally and they changed this for me even though my booking was not changeable. All staff are helpful- reception waitstaff and cleaners. Breakfast was included and I really appreciated the loose leaf tea. Lifts were efficient and checking in was easily the most efficient i have ever experienced. Wifi was excellent and i was given ice upon request. Downsides- square pillows, no air con, no fridge, lighting in room not great, no fan in shower, limited English TV channels.

Could not get better hotel for this price.( 75 euros) I have stopped here for a night with my son on the way back from Croatia. Location is perfect as it is close to motorway and airport. Parked outside hotel with no extra cost. Breakfast is excellent. Nice little bar with perfect German beer after long day driving. Would use this hotel again.

We have stayed twice at the establishment now and have been very happy with the quality of service and standard of the hotel the staff are very helpful and friendly. There is a large shopping mall across the road from the hotel

Very friendly staff, rooms are fine, though nothing special. Very popular hotel with tours. Breakfast is fine with a good selection . The bar is pleasant and drinks are reasonably priced. It's right opposite a shopping centre

I stayed here for 2 nights on a recent business trip. The rooms are basic but comfortable and the breakfast is quite good with a decent selection. The bar/restaurant looked very nice but I didn't try it.

Spent a night here while in Neu-Isenburg on business. Room was well equipped and comfortable, check in and out easy, food in the evening very tasty- the menu is limited but food good. Breakfast is also varied and good. My only complaint is that a cleaner came in to clean my room in the morning without knocking, so I hope that wouldn't happen if I stayed again, but I would go back again regardless. The location is also very good with the Isenburg Zentrum nearby for shopping as well as the bus stop to Frankfurt airport.

Nothing fancy, but reasonable value for the money. Comfortable, clean room. Indoor parking under the hotel for a price, although I don't remember how much. Good shower. Sufficient electrical outlets. All in all, perfectly good.

I suspect my stay was similar to many others; an overnight prior to a morning flight. As such, all I needed was a comfortable bed, a hot shower and a decent meal. This hotel delivered on all counts. In addition I'd say it was very clean and the staff were extremely efficient, fun and all spoke good English. If I'm ever back in the area, I won't hesitate to book here.

Great location for when you do not want to spend the night at a (depressing) airport hotel or equally do not want to make the longer and more expensive journey into Frankfurt - this hotel is in Neu-Isenburg. I must have stayed here 20+ plus over the last 10 years or so. One great reason to stay here is that you have 1) a very nice and large mall about 125 meters away and 2) you can eat and drink at the fabulous Rincon restaurant which is a mere 75 meters away across the road. The hotel itself caters with all the basics plus something extra, so it has a restaurant and a bar, but more than just basic as the menu is pretty good and the bar actually feels like bar.The rooms are just fine and you get an iron brought up to your room should you need one. One down side however - and this has something that has bothered me for the last 10 years - and that is that during the winter the rooms are just too cold. The temperature parameter settings are very limited and the duvets are not suited to protect you against colder temperatures. It makes showering in the morning an uncomfortabl experience.

Frankfurter Strasse 190 Neu-Isenburg HE

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Mercure Hotel Frankfurt Airport Neu-Isenburg places you within a 15-minute drive of popular attractions such as Commerzbank-Arena and Staedel Museum. This 143 -room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. In central Neu-Isenburg, the hotel is also close to Goethe Tower.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Mercure Hotel Frankfurt Airport Neu-Isenburg's 143 soundproofed rooms provide private yards, coffee makers, and phones. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Desks are also standard.

Property features

Guests of Mercure Hotel Frankfurt Airport Neu-Isenburg enjoy access to free WiFi in public areas, 5 meeting rooms, and conference space. Free offsite parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 233 reviews