- Liked: Staff & service
- Disliked: Cleanliness, amenities, property conditions & facilities
Not the best experience old hotel but friendly staff
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Located in Frankfurt's Innenstadt neighborhood, Flemings Selection Hotel Frankfurt-City is in the business district and connected to a shopping center. Alte Oper and Staedel Museum are cultural highlights, and travelers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Check out an event or a game at Commerzbank-Arena, and consider making time for Palmengarten, a top attraction not to be missed. Our guests appreciate the hotel's central location.
I liked the Restaurant on the 7th floor with attached bar. Customer Service is not priority in this hotel shockingly enough. Never been able to talk to a manager or someone in charge during my stay at the hotel .5 nights in total. In the breakfast area workers did not seem to be very happy and saw them chatting on their mobile phones often especially Christian. I felt like i was disturbing this guys for a cappuccino but i think they forget i paid for everything in full and in advance. Attitude completely gone wrong . The only nice person at Reception able and willing to help was Lilla , most of the rest they looked bodered and never smiled once. Best guy in the hotel is a doorman a lovely person always ready to help snd communicate. I have reasons to conclude the the management in the hotel is very much detached from reality and don't care about the day by day activities of the hotel. Quite shocking.