Best Western Hotel Darmstadt3.5 out of 5.0
Recent guest reviews
Can be a little difficult to find and doesn't look too impressive from the street level, but the rooms are nice and bright. Very nice staff that helps you 24/7 and speaks excellent English. Great breakfast table. Many restaurants just outside the hotel and 250 yards to the city center and Luizenplatz.
I stayed in September 2017. The hotel is located 2 blocks from the town square and all of the public transportation. It’s very clean and the staff are professional and helpful. The breakfast was awesome!! It had everything – fruit and yogurt bar, pastry bar, assorted cereals and oatmeal, eggs, sausages, cappuccino machine, etc. The room was a good size with plenty of storage area for clothes and luggage. The bathroom had a really narrow bathtub so when showering, I found myself always sliding. They should just remove the tub and install walk-in showers. Also, no facecloths or hair conditioner. They use that 3 in 1 soap, shampoo, conditioner stuff. Fortunately, I had my own. But no facecloth. One thing I was pleasantly surprised by – the way the hotel is laid out, there is a large Zen Garden in the courtyards that separate the two sides of the hotel. You can’t enter the garden, but the walls of large windows still give you a sense of tranquility. Every time I walked by, I just breathed a little more deeply and easily. The one thing I didn’t appreciate – my stay was arranged and prepaid through AAA. When I wanted to leave a day early (and I gave MORE than 24 hours’ notice), they refused to refund the day’s charge. Something about “commission.” I don’t care about commissions. If I give over 24 hours’ notice, I expect a refund. So I’ll look to AAA about that.
Great hotel, quiet and comfy. Beds are comfortable and rooms are quiet. Central location, walking distance to main transport hub and restaurants. And the little welcome gift on the beds are a nice touch. The breakfast is VERY good, great meatballs and fresh pretzels!
Staff was very friendly and you got feeling you are very much welcome. Room was average level, my Room was in first floor and there was odd smell but and okay for one night sleep. Breakfast quite normal and was included in Room price. It was very hot day but air condition worked well. Free Wi-Fi
I was a little surprised when we pulled up to the door but once inside the staff are friendly ,rooms are good size ,clean and the location is central Darmstadt. Close to coffee shops ,restaurants,shopping and pubs. The breakfast in the morning is both hot and cold food with lots of choices.
We did stay just one night to this nice hotel in the heart of Darmstadt. It is very close to the pedestrian zone and attached to the car park "Grafenstrasse". The room was very clean as well as quiet so we spent a comfortable night. One minor minus point: If you use the car park, then you have to take a small stair from the top level of the car park elevator to the hotel lobby. Not very convenient if you have large or heavy luggage to carry.
A positive experience, clean and silent rooms, comfortable beds! The only thing i missed was that there was no proper bar in the hotel, but that was a minor thing only. Breakfast was excellent - fresh and some locally produced stuff.
Location is perfect 2 minutes walk form Luisenplatz - a hub for all trams and buses . The hotel staff is very welcoming and happy to accommodate your needs. Breakfast is cozy and well served, nice atmosphere with view to an interior garden. We had a nice stay again (last year we also chose this hotel)
The Front Desk Staff is very professional and pleasant. The rooms are clean and some of them are spacious. The location is great. The Windows Open, both wide and slanted, which is perfect. In walking distance to shops, restaurants and bakeries. My favorite bit of the room: clean hot water kettle. Not the rusty, moldy plastic ones you get elsewhere, a good quality, clean, steel one. Yes the bathroom is small and the entrance is odd with its weird stairs pyramid to the adjacent parking structure and parking is 12 euros/ night, but my only issue with the hotel is the price. There are deals to be had, but it can get strangely expensive on some nights and compared to even higher star hotels around Frankfurt, it's a bit off-putting. I would definitely stay here again, should the price be nice.
I stay in BW during this week and the attention of the reception staff is superb. The hotel location less than 100 meters from Louisen Platz the personal, the room is not to big but enough and very clean, even when the breakfast is not so big it has enough food to have a nice breakfast. Very happy to have selected this hotel.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 200 reviews