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Quality Inn

2.5 out of 5.0

Recent guest reviews

I reserved the Quality Inn at an excellent rate for a summer weekend. The hotel is located just off the interstate in a busy retail area, but not along the main traffic route. Check in was fast, but I had to ask about breakfast hours. Open 7am- a little late for my need to get to my Sunday destination on schedule. The room was a moderate walk down the hall from parking. The building entrance lock was not working, which is convenient for me but less secure for everyone. The room was exceptionally roomy and the air conditioner worked fine. Modern furnishings in very good condition, and a new pillow-top mattress. Everything was in good working order and the room was clean except for a long hair in the bathtub. Guest directory says breakfast at 6am; must be outdated. Too bad. Lighting was adequate, and there were plenty of electrical outlets. The shower had a curved rod that wasn't sinking too much, and towels were excellent. I wanted to get to the whirlpool but ran out of time for the second night in a row and never even got a glimpse. The one thing that bothered me during the night was a great deal of parking lot light coming in around the curtains. I headed to the desk to check out and find breakfast on the road. But breakfast was fully stocked when I got there at 6:30am, and another guest was just finishing. And it had a wide variety of hot and cold items and a friendly desk clerk attending to it. Minor issues and a terrific rate, I would definitely stay again.

Stayed at this property abiut 3 years or so ago and was very sceptical about staying here this time,but im sure glad i did, the improvements made sence last time is fantastic !! Dont even recognize the place. Everything clean and fresh, new comfortable beds.staff is super friendly. If your coming to ft.smith area i highly recommend this proberty,easy on and off highway but back far enough you dont hear it. Walking to several dinning establishments. My hat is off to owner for all the improvements and to the manager for taking good care of it.

Housekeeping was terrible. We had to get our own towels, etc. every night plus coffee. Room wasn't cleaned on last day there. Nothing was done. We were there for 5 nights. Never again. The only good thing about this place was the front desk clerks.

THE QUALITY INN WAS VERY VERY CLEAN THE ROOMS WERE NICE THE STAFF WERE HELPFUL rooms were clean house keepers friendly checking in was no problem the staff was GREAT thank you quality will be back i enjoyed my stay

We s popes here just for an overnight on a road trip. The checkin process was simple and desk clerk friendly. The room was large and clean. The bed was comfortable and pillows were good. My only complaint would be that the breakfast was very sparse - they were out of almost everything.

Seen baby cockroaches in room on both mornings we were there, room was not cleaned while we were out all day after our first night and we had to request clean towels also the room key had to be reprogrammed after returning to the room for our second night stay, breakfast was just fair and they had NO sausage at all except for some bits in the watered down gravy. Upon checking out we were not even asked how our stay was which probably was a good thing for them and we ate breakfast at another dining establishment.

We have stayed here before and hubby and I wanted to just drive and getaway for the night so decided to give it a try again. from check in to leaving everything was perfect. The guy that checked us in i think he said his name was josh was very helpful in upgrading us to a jacuzzi room because of our elite diamond status. We really enjoyed the bed it was probably one of the most comfortably beds ever. We came home to look into buying one. Thank you for the perfect time!!

Check-in is quick and easy. The rooms are really very clean. Always a strong wifi signal. Great service and variety at breakfast buffet. Pet friendly. Has packaged things like snacks and drinks for sale at front. Helpful night attendants too! This is our go-to place to stay in the Fort!

Stayed in this hotel during a cross-country trip. Called ahead to make the reservation and when I arrived, the front desk staff knew who I was. We had a large trailer we were hauling and they allowed us to park in an area right outside our room so we could keep an eye on it. Hotel is very secure. Must use room key for access unless entering from the main lobby. Complimentary lemonade offered. Rooms were extremely clean and comfortable.

The hotel was very nice and clean . The staff was friendly and helpful. I enjoyed the indoor pool and hot tub. My only problem was paying a $50 deposit since I was paying cash. Other then that it was a good place to stay.

2120 Burnham Rd Fort Smith AR

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Located 0.8 mi (1.3 km) from Central Mall, Quality Inn is within a 10-minute drive of Fort Smith Convention Center. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking. Near the airport, the hotel is also within a 15-minute drive of Trolley Museum and Fort Smith Museum of History.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM.


Rooms

All of Quality Inn's 89 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. For entertainment, guests can enjoy satellite TV. Other amenities include hair dryers, ironing boards, and desks.


Property features

At Quality Inn, guests enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 10.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 178 reviews