Skip to main content
Beginning of main content

Quality Inn

2.5 out of 5.0

Recent guest reviews

After a 1000 mile trip with two tired adults and two tired children,we decided to call and reserve ahead. The sweet young lady was amazing from the first call. She was very helpful and gave directions. Check-in was short and sweet. Room was clean, pool was clean and heated with bathroom. Clean workout room with Sauna. Good breakfast for free. Price was great for such a nice place. The clerk was even helpful when we needed directions or amenities. I recommend this place if your on a budget and the staff will offer extended pool hours if guests agree to keep the noise down.

this is a very nice hotel the employees are friendly and helpful the room was clean and comfortable the breakfast was nice experience and food was good the rates are very good don't judge this hotel on how the outside looks

When we checked in the girl upfront was very nice, for the most part the room is nice!! But the bathroom had long black hair everywhere, and my husband and I are blond headed!! Had to clean the bathroom before we would even use it!! Housekeeping needs to do a better job!! That's just gross!!

I reserved the Quality Inn at an excellent rate for a summer weekend. The hotel is located just off the interstate in a busy retail area, but not along the main traffic route. Check in was fast, but I had to ask about breakfast hours. Open 7am- a little late for my need to get to my Sunday destination on schedule. The room was a moderate walk down the hall from parking. The building entrance lock was not working, which is convenient for me but less secure for everyone. The room was exceptionally roomy and the air conditioner worked fine. Modern furnishings in very good condition, and a new pillow-top mattress. Everything was in good working order and the room was clean except for a long hair in the bathtub. Guest directory says breakfast at 6am; must be outdated. Too bad. Lighting was adequate, and there were plenty of electrical outlets. The shower had a curved rod that wasn't sinking too much, and towels were excellent. I wanted to get to the whirlpool but ran out of time for the second night in a row and never even got a glimpse. The one thing that bothered me during the night was a great deal of parking lot light coming in around the curtains. I headed to the desk to check out and find breakfast on the road. But breakfast was fully stocked when I got there at 6:30am, and another guest was just finishing. And it had a wide variety of hot and cold items and a friendly desk clerk attending to it. Minor issues and a terrific rate, I would definitely stay again.

Stayed at this property abiut 3 years or so ago and was very sceptical about staying here this time,but im sure glad i did, the improvements made sence last time is fantastic !! Dont even recognize the place. Everything clean and fresh, new comfortable beds.staff is super friendly. If your coming to ft.smith area i highly recommend this proberty,easy on and off highway but back far enough you dont hear it. Walking to several dinning establishments. My hat is off to owner for all the improvements and to the manager for taking good care of it.

Housekeeping was terrible. We had to get our own towels, etc. every night plus coffee. Room wasn't cleaned on last day there. Nothing was done. We were there for 5 nights. Never again. The only good thing about this place was the front desk clerks.

THE QUALITY INN WAS VERY VERY CLEAN THE ROOMS WERE NICE THE STAFF WERE HELPFUL rooms were clean house keepers friendly checking in was no problem the staff was GREAT thank you quality will be back i enjoyed my stay

We s popes here just for an overnight on a road trip. The checkin process was simple and desk clerk friendly. The room was large and clean. The bed was comfortable and pillows were good. My only complaint would be that the breakfast was very sparse - they were out of almost everything.

Seen baby cockroaches in room on both mornings we were there, room was not cleaned while we were out all day after our first night and we had to request clean towels also the room key had to be reprogrammed after returning to the room for our second night stay, breakfast was just fair and they had NO sausage at all except for some bits in the watered down gravy. Upon checking out we were not even asked how our stay was which probably was a good thing for them and we ate breakfast at another dining establishment.

We have stayed here before and hubby and I wanted to just drive and getaway for the night so decided to give it a try again. from check in to leaving everything was perfect. The guy that checked us in i think he said his name was josh was very helpful in upgrading us to a jacuzzi room because of our elite diamond status. We really enjoyed the bed it was probably one of the most comfortably beds ever. We came home to look into buying one. Thank you for the perfect time!!

2120 Burnham Rd Fort Smith AR

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 0.8 mi (1.3 km) from Central Mall, Quality Inn is within a 10-minute drive of Fort Smith Convention Center. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Near the airport, the hotel is also within a 15-minute drive of Trolley Museum and Fort Smith Museum of History.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM.


All of Quality Inn's 89 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi. Other amenities include hair dryers, ironing boards, and desks.

Property features

At Quality Inn, guests enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 180 reviews