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Quality Inn

2.5 out of 5.0

Recent guest reviews

We have stayed here before and hubby and I wanted to just drive and getaway for the night so decided to give it a try again. from check in to leaving everything was perfect. The guy that checked us in i think he said his name was josh was very helpful in upgrading us to a jacuzzi room because of our elite diamond status. We really enjoyed the bed it was probably one of the most comfortably beds ever. We came home to look into buying one. Thank you for the perfect time!!

Check-in is quick and easy. The rooms are really very clean. Always a strong wifi signal. Great service and variety at breakfast buffet. Pet friendly. Has packaged things like snacks and drinks for sale at front. Helpful night attendants too! This is our go-to place to stay in the Fort!

Stayed in this hotel during a cross-country trip. Called ahead to make the reservation and when I arrived, the front desk staff knew who I was. We had a large trailer we were hauling and they allowed us to park in an area right outside our room so we could keep an eye on it. Hotel is very secure. Must use room key for access unless entering from the main lobby. Complimentary lemonade offered. Rooms were extremely clean and comfortable.

The hotel was very nice and clean . The staff was friendly and helpful. I enjoyed the indoor pool and hot tub. My only problem was paying a $50 deposit since I was paying cash. Other then that it was a good place to stay.

Clean room, good price, but best of all is their consistent amazing customer service. Among the things they have helped with include fixing a reservation when I had gotten the date wrong, serving breakfast earlier than their start time so we could make it to our event on time, and allowing us to stay in our room late - even past late check out - for my son's respiratory therapy. I've stayed here multiple times and have been wow'ed over and over again. A special thanks on this trip to Tracy, Amanda, and Jade. Thanks for the outstanding service!

Check In: Friday, Jun 16, 2017 (3:00 PM) Check Out: Sunday, Jun 18, 2017 (11:00 AM) Number of Rooms: 1 Fort Smith, Arkansas As I was preoccupied in getting my husband to the hospital the morning I checked out, I left a couple of things behind in the room. A brand new watch (still in the box) was left behind on the bed. And a gold wedding ring (an irreplaceable heirloom) was left on the dresser in front of the tv. Without a doubt, these things were left behind, exactly at the places I mentioned. But when I called the hotel's front desk to report this and to get my property back I was told these things were never seen by staff. Very disheartening and beyond disappointed in thestaff at this Quality Inn. I have to return to the Fort Smith area again in a few weeks for business but I will not be staying at this hotel EVER again. And will be sure to tell everyone I know this incident happened.

Our check in at the hotel was simple. We got our keys and settled in. The room was great and clean. The included breakfast is also great. Lots of selection: biscuits, scrambled eggs, boiled eggs, sausage, gravy, waffles, pastries, cereal, juice, coffee, oatmeal, yogurt. Very reasonably prices too.

The hotel was ok. We stayed one night on our way through. It was pouring rain, and the roof leaked, walked down the hall in socks and my feet were soaked. The hot tub was not working and no pool towels. The staff was very friendly and the breakfast was very good. The beds were comfortable and the pillows were good.

We arrived in Fort Smith after dark, however, the Quality Inn was easy to locate. Everything in that motel is spotless! Our room was very clean, nicely decorated, and the bedding was excellent. The breakfast was delicious and the lady, who was in charge of the breakfast room was fantastic. Loved the place!

We went for the weekend so my son could spend some time with his girlfriend. Had a very nice experience, staff was very nice. Very good area for shopping and eating. Will def stay here again on our next visit. Loved the fact that we could take our fur babies also.

2120 Burnham Rd Fort Smith AR

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Located 0.8 mi (1.3 km) from Central Mall, Quality Inn is within a 10-minute drive of Fort Smith Convention Center. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking. Near the airport, the hotel is also within a 15-minute drive of Trolley Museum and Fort Smith Museum of History.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM.


All of Quality Inn's 89 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. For entertainment, guests can enjoy satellite TV. Other amenities include hair dryers, ironing boards, and desks.

Property features

At Quality Inn, guests enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 10.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 172 reviews