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Universal Palms Hotel

3.0 out of 5.0

Recent guest reviews

Very old hotel on the outside and rotting with AC drainage in front of every room. But the room was pretty nice, clean and new so it was ok.

They didn't have enough towells and bed sheets, too much noice. I liked that the hotel is strong and in the Hurricane we did not ferl anything at all!

Impossible to sleep in this hotel we left for the first day

I expected to see 3* hotel Upon arrival it lookes decent, lobby and stuff, but when you leave the lobby and walk to your room.. it's a MESS, dirty, marijuana smell, drunk people in passing... laud... I want my money back

The room was clean and spacious. The staff were very helpful and friendly.the hotel is also located in a central area making it convenient for food, shopping, and sight seeing. Im addition, the highway, I95, is right nearby making it convenient for travel. A great hotel!

Like my title said. If you just need a place to rest that's comfortable, convenient to public transportation convenient to Highway and especially for me, my favorite restaurant in Florida, The Waffle House. The only thing lacking is free shuttle to the airport other than that I'm fine.

The hotel is entirely rundown and in the picturesyou can't really see how it looks like on the outside. When you get there it is completely different than what you expect from the pictures. Rooms are dirty (we found a dead roach visible underneath the bed), hair on towels, hair on beds, hair on toilet. Not all rooms have a 'do not disturb' sign and when we requested one it was never given to us. The walls are extremely thin so the train that goes by every few hours can be clearly heard. When someone is showering you lose the cold water in the sink and you have to wait a while before it comes out cold again. There is no real closet, just a 2 hangers by the sink. The desk chair is destroyed. When walking by the hallways the water coming out of the ACs hit you every so often. The stairs and hallways are gross and you can tell they don't clean their trashcans often because we could see trash overflow in the trashcan by the elevator all the time. It is really not safe as all the rooms on the first floor can be accessed from outside (you literally don't have to go inside the hotel at all) and the door that leads to the lobby is always open (no room key required) and the stairs to the other floors are also on the outside. Only 1 elevator. There is only 1 ice machine and not always does it have ice so you have to go ask for some at the lobby. Both nights we stayed when coming back at the end of the day there were cop cars talking to people outside the lobby.

Average rate , away from downtown/beach. Overall good for a night stay as a stop over

very nice clean and inexpensive fun nice staff nice pool

Mostly good things to say, enjoyed the pool and courtyard area and the exotic birds. Some of the neighbors were a bit loud, but mostly OK. Enjoyed the hotel "panther" - a stray black cat that was beautiful and friendly. (Keeps the rodents away).

OMG the worst hotel the room so old not clean at all. The phone in the room do not work. At nigth we heard a figth outside we was so scare. Please not stay there.

The experience on this occasion was not very good, because there was a lot of noise from the train past midnight. I also found small cockroaches in the bathroom cabinet

Great staff who are very nice and helpful. Very relaxing pool side experience.

The hotel says it's under renovations but we never saw anyone working. It was a fine room for wanting to stay in a cheaper location but wanting to get to the beach when we had a rental car. Definitely would not go back though because of the commuter train tracks that go right along one side. Every morning at 4:00 am and about every 15 minutes after I was woken up by the horn when the train crossed the road.

The hotel TV works and sometimes it does the not. The inter-net is very spotting and for business type people is very poor - parking is not always so secure

Room are old style motel types, room was all remodeled but cramped and only two bath towels for 3 people. No face towels. The AC had a mind of it's own, controls had no effect, came on and off at it's own pace. I had did a search on Orbitz for hotels with free breakfast and this one came up, no free breakfast, but McDonalds was across the street. The hotel has seen better days. However, they closed up kitchen at 10am and the bar shortly there after and we three had to leave, before we actually wanted to leave...the last three. Also, price on Orbitz was 81 or 87, for three, but with tax and fees and $20.00 for extra person, came to $123.00

The room have bed bugs. It's not a hotel it's more like a motel, staff wasn't friendly and the rooms were nasty.. Sad Case

I have stayed here several times in the past. Older, but kept up and clean. Richard on front desk was outstanding. He was very friendly and helpful .

Internet is very very poor and TV needs enhancement plus the ability to get coffee in the morning

In room: No hand towels or face cloths, only two bath towels. Bathroom was not the cleanest and appeared to have some shoddy repairs done. They don't give you soap and shampoo bottles, but have dispensers on the shower wall which would have been fine except that there was no soap or shampoo in them. Both queen beds were hard as a rock and squeaked terribly. A/C unit was old and noisy, it would run for 20 minutes, shut off for 5 or 10 minutes then run for another 20 minutes and so on. It was like trying to sleep next to a jet engine, needless to say we did not sleep well for the three nights we were there. Ate one time in the restaurant in the hotel, food was okay at best, but the bartender was excellent. Most likely would not stay there again.

4900 Powerline Road Fort Lauderdale FL

Hotel highlights

  • Walking distance to Fort Lauderdale Stadium
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a leisurely stroll of Fort Lauderdale Stadium, Universal Palms Hotel is within a few miles (5 km) of Funky Buddha Brewery. This 195-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Palm-Aire Country Club is also 2.6 mi (4.2 km) from the hotel, which is near the airport.


Rooms

The 195 rooms are air-conditioned and have an array of amenities, including coffee makers, safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Universal Palms Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle during limited hours for USD 8.00 per person one way. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include 2 meeting rooms, a conference center, and a 24-hour business center.

Room options

Traditional Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Traditional Room, 2 Queen Beds, Pool View, Courtyard Area

Queen 2 | Sleeps 4

Two Room Deluxe Suite, Courtyard View

King 1 | Sleeps 4

Two Room Executive Suite

King 1 | Sleeps 2

Guest reviews for Universal Palms Hotel

Everyone (31) Business (42) Couples (79) Students (1) Family (61) Other (34) Friends (20)
3

ok as long as you stay in your room.

Students

Very old hotel on the outside and rotting with AC drainage in front of every room. But the room was pretty nice, clean and new so it was ok.

By on Sep 28, 2017

3

strong hotel for hurricanes

Everyone

They didn't have enough towells and bed sheets, too much noice. I liked that the hotel is strong and in the Hurricane we did not ferl anything at all!

By , from Fort Lauderdale Florida on Sep 18, 2017

1

incredible hotel

Everyone

Impossible to sleep in this hotel we left for the first day

By , from fort lauderdale on Sep 12, 2017

1

do not consider

Everyone

I expected to see 3* hotel Upon arrival it lookes decent, lobby and stuff, but when you leave the lobby and walk to your room.. it's a MESS, dirty, marijuana smell, drunk people in passing... laud... I want my money back

By , from nj on Sep 2, 2017

5
Everyone

The room was clean and spacious. The staff were very helpful and friendly.the hotel is also located in a central area making it convenient for food, shopping, and sight seeing. Im addition, the highway, I95, is right nearby making it convenient for travel. A great hotel!

By , from Florida on Aug 26, 2017

4

a place to sleep. comfortable. satisfactory.

Everyone

Like my title said. If you just need a place to rest that's comfortable, convenient to public transportation convenient to Highway and especially for me, my favorite restaurant in Florida, The Waffle House. The only thing lacking is free shuttle to the airport other than that I'm fine.

By , from Nevada on Aug 23, 2017

Review comment responded on Sep 1, 2017

Thank you for your great review, we are always glad to know that you enjoyed your experience with us. Be sure that our staff will be duly notified of your great comments! We hope to have the pleasure to welcome you soon again in our hotel. Have a great day, Thank you for your great review, it is always a pleasure to know you enjoyed your experience with us. Our employees are always there to improve your stay, we are glad to know they fulfilled your needs. , thank you and have a great day!

2

hotel for the weekend

Everyone

The hotel is entirely rundown and in the picturesyou can't really see how it looks like on the outside. When you get there it is completely different than what you expect from the pictures. Rooms are dirty (we found a dead roach visible underneath the bed), hair on towels, hair on beds, hair on toilet. Not all rooms have a 'do not disturb' sign and when we requested one it was never given to us. The walls are extremely thin so the train that goes by every few hours can be clearly heard. When someone is showering you lose the cold water in the sink and you have to wait a while before it comes out cold again. There is no real closet, just a 2 hangers by the sink. The desk chair is destroyed. When walking by the hallways the water coming out of the ACs hit you every so often. The stairs and hallways are gross and you can tell they don't clean their trashcans often because we could see trash overflow in the trashcan by the elevator all the time. It is really not safe as all the rooms on the first floor can be accessed from outside (you literally don't have to go inside the hotel at all) and the door that leads to the lobby is always open (no room key required) and the stairs to the other floors are also on the outside. Only 1 elevator. There is only 1 ice machine and not always does it have ice so you have to go ask for some at the lobby. Both nights we stayed when coming back at the end of the day there were cop cars talking to people outside the lobby.

By , from Orlando on Aug 2, 2017

Review comment responded on Aug 4, 2017

thank you for your feedback.This is certainly not the kind of review we want for our hotel, that' s why we are taking them very seriously and i agree with you that what you experienced is not acceptable.. Let us assure you the type of room you describe is not what we offer usually to our customers. We take your comments very seriously as they help us know what we do wrong and what we could improve. We are sorry for the inconveniences you lived while you were staying at our hotel. the hotel is actually under renovation and we sincerely hope that if we have the privilege to welcome you again it will be under better circumstances.

3

nice average hotel but away from downtown or beach

Everyone

Average rate , away from downtown/beach. Overall good for a night stay as a stop over

By on Jul 5, 2017

Review comment responded on Jul 8, 2017

Thank you for your feedback. See you again soon!!

4
Everyone

very nice clean and inexpensive fun nice staff nice pool

By on Jul 4, 2017

Review comment responded on Jul 11, 2017

Thank you for your feedback. Hope to see you soon!

4

nice hotel at a good price

Everyone

Mostly good things to say, enjoyed the pool and courtyard area and the exotic birds. Some of the neighbors were a bit loud, but mostly OK. Enjoyed the hotel "panther" - a stray black cat that was beautiful and friendly. (Keeps the rodents away).

By on May 6, 2017

Review comment responded on May 17, 2017

Thank you for taking the time to voice your opinion on your visit with us. We take pride in providing a clean, quiet environment for you. Joel Niedle, Assistant General Manager