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Crowne Plaza Hotel - Hollywood Beach Resort

4.0 out of 5.0

Recent guest reviews

Great location hotel needs more cleaning staff..rooms are not getting cleaned till 6..room service trays in halls for 24 hours.. Outdoor service is slow..

Was a little inconvenient to have the sink outside of the bathroom

Watch out as this hotel charges $25 a day to valet park your car, which is totally unnecessary. Also right now there is major construction going on right next to the hotel, the view is horrible.

They're doing a lot of renovations, so there was a lot of new things. Most rooms had balconies unfortunately with all the new construction around your view could be blocked. The staff was superb they accommodated me the best they can. Very clean, super soft bed but small bathroom area.

The hotel and staff were amazing! We had 5 people in our room and constantly needed extra towels, blankets, etc. they were brought to the room with no problem and super quickly! Jose at the front desk was especially friendly and fantastic in helping us check in and check out and dealing with how to pay for our extra person! It was also very beautiful and clean with a beautiful pool!

The entire hotel was so nice, all of the staff were so welcoming and helpful. The pool and hot tub were gorgeous and so clean. We spent most of our time there since it was so nice and they served you drinks while you were in the water. You are also able to order food poolside. My friends and I look forward to staying there again in the future!

Everything looked very nice, the valet instantly great you and are all very nice! The concierge was excellent, he was very helpful with where to go. I think the local trolley that's supposed to stop outside of the resort doesn't run according to it's schedule. I had a car anyways so that was no big deal, the boardwalk is down the road which was great to walk on and hit the beach. Very family friendly area! We had such a great time in the pool, where it's a beach style pool. Also, you can relax there with a drink. I didn't realize until I got there that the canal is literally right there with no guard rail. The pool was a big enough distraction for them. I really enjoyed my stay here, and I'd love to come back again!

a great staff and management the view and the pool You feel you are in the Caribbean and close to the water

My experience was great. Staff was very, very professional. The facilities in and out were well kept and spot on.

Construction next door to property there was a lot of machine noise jack hammer type

Very nice stay, the room was great and quiet and comfortable. I felt the Lava Tiki bar and food was a little pricey.

The hotel is pretty old. It is not worth the money to be honest. We liked the pool area.

We stayed here for a quick weekend get away. The facility is recently renovated, clean, comfortable, and staff super friendly. Our room had a mini fridge and microwave which was a helpful surprise. It was very clean and beds were comfortable. It also had a great view of the intercostal waterway and drawbridge which was cool to watch. They have a beautiful pool and a restaurant ($$). Decently priced valet parking also. The area around hotel feels safe and there are many stores in walking distance. I would highly recommend this hotel and we would like to stay here again.

Overall the hotel was nice.. a little dated. The staff were all really nice and accommodating. The only thing I did not enjoy was the food. We had lunch at poolside and my mahi mahi sandwich was overcooked and hard.

It's very nice clean and beautiful location in comparison of what you pay

Walked at night to shopping and Burger Fi...great hamburger!

Had a great stay, room was clean, pool was nice, beach right across the street.

This place is well located , very well maintained and makes our travels feel like home.

Excelent. I will stay there more times. The staff is very kind. The room confortable e very nice localization!

Very dirty from the elevators to the balcony. Sink plugged, requested assistance x3, they never came to repair. Old, loose fixtures in bathroom. Filthy carpet. Filthy tile. Dust and dirt everywhere hanging like tinsel from a Christmas tree. Mattresses old and lumpy. Not a resort. Not a good location in terms of restaurants and things to do. I will never stay at chain again.

4000 South Ocean Drive Hollywood FL

Room options

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Executive Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking, Corner

King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Crowne Plaza Hotel - Hollywood Beach Resort

Everyone (22) Couples (82) Business (26) Family (55) Other (23) Friends (10)
3

nice location

Everyone

Great location hotel needs more cleaning staff..rooms are not getting cleaned till 6..room service trays in halls for 24 hours.. Outdoor service is slow..

By on Apr 19, 2017

Review comment responded on Apr 21, 2017

Thank you for reviewing your stay with us. We are glad your overall experience was a pleasant one and that you liked the location of our hotel. We appreciate you sharing your constructive feedback as it helps us to focus our efforts in the areas that need improvement. We value your business and that you will visit us again in the near future. Sincerely, Wayne A. Gales, Area Director Sales and Marketing

4

strange room arrangement

Everyone

Was a little inconvenient to have the sink outside of the bathroom

By , from chicago on Apr 13, 2017

Review comment responded on Apr 15, 2017

Andre, thank you for reviewing your stay at Crowne Plaza Hollywood Beach Resort. We are happy to know that your overall visit was a good one. We appreciate your observation and will make a note of it. We hope to see you back soon. Sincerely,  Wayne A. Gales, Area Director Sales and Marketing

3

good location

Everyone

Watch out as this hotel charges $25 a day to valet park your car, which is totally unnecessary. Also right now there is major construction going on right next to the hotel, the view is horrible.

By , from NY on Apr 7, 2017

Review comment responded on Apr 9, 2017

Joe, thank you for choosing to stay at our hotel. Although you liked our location, we regret that you felt that the daily parking cost was too expensive. We continually evaluate our costs and the surrounding market to keep our prices low. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, Wayne A. Gales, Area Director Sales and Marketing

3

close she but no cigar

Everyone

They're doing a lot of renovations, so there was a lot of new things. Most rooms had balconies unfortunately with all the new construction around your view could be blocked. The staff was superb they accommodated me the best they can. Very clean, super soft bed but small bathroom area.

By , from L on Mar 30, 2017

5
Everyone

The hotel and staff were amazing! We had 5 people in our room and constantly needed extra towels, blankets, etc. they were brought to the room with no problem and super quickly! Jose at the front desk was especially friendly and fantastic in helping us check in and check out and dealing with how to pay for our extra person! It was also very beautiful and clean with a beautiful pool!

By on Mar 18, 2017

5

awesom pool area

Everyone

The entire hotel was so nice, all of the staff were so welcoming and helpful. The pool and hot tub were gorgeous and so clean. We spent most of our time there since it was so nice and they served you drinks while you were in the water. You are also able to order food poolside. My friends and I look forward to staying there again in the future!

By , from Johnstown, Pennsylvania on Feb 13, 2017

Review comment responded on Feb 23, 2017

Dear Jonna, Thank you for sharing this pleasant recent experience. We love hearing how great of a time our guest have during their stay and we appreciate your recommendations. Thanks again and we look forward to welcoming you back in the near future!

5

hotel on resort strip

Everyone

Everything looked very nice, the valet instantly great you and are all very nice! The concierge was excellent, he was very helpful with where to go. I think the local trolley that's supposed to stop outside of the resort doesn't run according to it's schedule. I had a car anyways so that was no big deal, the boardwalk is down the road which was great to walk on and hit the beach. Very family friendly area! We had such a great time in the pool, where it's a beach style pool. Also, you can relax there with a drink. I didn't realize until I got there that the canal is literally right there with no guard rail. The pool was a big enough distraction for them. I really enjoyed my stay here, and I'd love to come back again!

By on Feb 12, 2017

Review comment responded on Feb 23, 2017

Dear Anonymous, Thank you for sharing this wonderful review. We are pleased to hear how great of an experience you had during your stay from our friendly staff to enjoy our beautiful pool area. Thank you for your time and we hope to welcome you back on your next Hollywood vacation!

5

very nice hotel and the stuff and manager s very h

Everyone

a great staff and management the view and the pool You feel you are in the Caribbean and close to the water

By , from Capital of US on Feb 11, 2017

Review comment responded on Feb 13, 2017

Dear DC, Thank you for sharing this wonderful review. We love to hear how great our staff were and that you felt like you were in the Caribbean at our tropical paradise. Thank you for your time and we can't wait to welcome you back soon!

4

hallandale beach stay

Everyone

My experience was great. Staff was very, very professional. The facilities in and out were well kept and spot on.

By on Feb 9, 2017

Review comment responded on Feb 13, 2017

Dear Anonymous, Thank you for sharing your wonderful experience. It's great knowing that you enjoyed your stay with us from our friendly staff services to the proximity of the beach. We hope to welcome you back on your next Hollywood vacation so that you can enjoy the pool area some more!

4

nice location

Everyone

Construction next door to property there was a lot of machine noise jack hammer type

By on Feb 1, 2017

Review comment responded on Feb 3, 2017

Dear Anonymous, Thank you for taking the time to share this review. We are sorry to hear that the local construction was an inconvenience. Thank you once again for your time and we hope to welcome you back on your next Hollywood stay!