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The Gates Hotel Key West

4.0 out of 5.0

Recent guest reviews

Second trip in less than a month, combined business & a bit of pleasure. Rooms are very comfortable & hotel ambiance is fun. Shuttle service to Mallory Square is great, prompt & reliable, plus fun

Grounds were beautiful. Must try the onsite food truck. You get to try the amenities at the sister hotel next door.

Easy check in. Convenient Shuttle to Mallory Square. Comfortable bed. Watch your shins on bed stand corners though. Doors lead to outside main hallways and no water views. Decent price for compared to downtown. If you are a late night party person, this is quite far from Duvall street, but was good for our group. Access to sister properties next door. Blind Pig food truck was a good deal and good food. I would stay there again.

Jessica Jones was AMAZING and set us up with great excursions. Jesus was fun to hang out and serve us at the bar. Excellent vacation!!!!!

Hotel was cute and has some great features like a nice pool, bar and live musician playing regularly. They also offer a shuttle into the main downtown area every hour and every half hour in the evening. There is also a Starbucks which personally I enjoyed. They could use a bigger staff. Check in took longer than necessary and our room was only cleaned once while we were here when we requested it was cleaned.

Location,staff,and cleanliness was excellent. But Bed wasn’t so comfortable.

Clean and cozy room, nice service. Location could be better.

The hotel is pretty new, very clean. Good size swimming pool and nice bar. The beds are not comfortable for my taste- I wouldn't give 4 starts to this hotel.

This is a nice, clean hotel to lay your head down at night. Resort it is not. Pool was surrounded by chain link fence, with plastic to shield you from construction on immediate other side, pool cabanas were fenced off as well, pool towels were always out and you had to go to lobby to retrieve them. There are no common outdoor areas for lounging or chairs with a view of water, no water activities, etc. that you would associate with a resort fee, fee also includes parking, but because of construction half of parking is non existent, had to search for parking every day. Construction noise begins early and lasts through out day, pavers on sidewalk are covered with boards. Would not stay here again, this is a chain, 2 story outside entry Inn style hotel, that has had a contemporary makeover to seem more hip or upscale.

This hotel is new, clean, and the staff are very accommodating. It's located about a ten minute drive to Mallory Square & Duval st, and the hotel has a free shuttle service to take you there. There is a bar in the hotel & a nice pool too!

Loved everything about it. Would definitely stay again.

Cute boutique style hotel. Lovely decor. Cute food truck on site. First day food was awesome. Second day just ok. The rum bar was also cute. First bartender was awesome. Second day I think a manager took over and it was clear he had no clue what he was doing. Overall it was still a good stay if you want to get away from the craziness of Duval street.

We stayed for just one night but got a lot out of it. We took the shuttle to and from the hotel to the middle of the action. Drop off is by Aquarium.

Pool was crowded. Seemed like some people were locals just using the resort pool. Food was very limited, just one food truck. Hotel staff was very friendly. We had maintenance issues with the room but they were addressed in a timely manner. Overall seemed kinda expensive for what we got.

enjoyed a one-night stay in the Gates for our anniversary

Room was great. Shuttle service to Mallory Square was an added benefit.

We stayed at the hotel for two weeks for our honeymoon, and found it to be a very confusing experience. The front desk clerks were all great, but the bartenders tended to ignore us. The cleaning staff left inconsistent amounts of amenities, including often leaving no coffee. The room was cleaned in various... styles... the bed was made in a couple of different ways, towels were left in different places, sometimes our stuff was moved, and sometimes it wasn't. We got the impression that they weren't used to having people stay for more than a night or two and weren't quite sure what to do with us.

The shuttle service was great for getting downtown. No driving in traffic or worrying about parking.

pool area was quite to my liking. I had a cold at the time so was unable to make the most of my visit

Very nice environment, people are marvelous, I'll be back soon, this is a paradise. I want to live in Hemingway house, it is beautiful.

3824 N Roosevelt Blvd Key West FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 2.1 mi (3.4 km) from Key West Harbour, The Gates Hotel Key West is within a 15-minute drive of other popular attractions like Key West Butterfly and Nature Conservatory. This 4-star hotel has 100 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. In central Key West, the hotel is also within a 15-minute drive of Mallory Square and Key West Lighthouse and Keeper's Quarters Museum.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free long-distance calls. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Free local calls, free bottled water, and safes are also available.


Property features

Renovated in 2015, The Gates Hotel Key West offers an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a computer station, express check-out, and a terrace.

Guest reviews for The Gates Hotel Key West

Everyone (23) Couples (27) Business (4) Family (8) Friends (8) Other (3)
4
Everyone

Second trip in less than a month, combined business & a bit of pleasure. Rooms are very comfortable & hotel ambiance is fun. Shuttle service to Mallory Square is great, prompt & reliable, plus fun

By , from Miami, Fl. on Apr 23, 2018

5
Everyone

Grounds were beautiful. Must try the onsite food truck. You get to try the amenities at the sister hotel next door.

By on Apr 16, 2018

4
Everyone

Easy check in. Convenient Shuttle to Mallory Square. Comfortable bed. Watch your shins on bed stand corners though. Doors lead to outside main hallways and no water views. Decent price for compared to downtown. If you are a late night party person, this is quite far from Duvall street, but was good for our group. Access to sister properties next door. Blind Pig food truck was a good deal and good food. I would stay there again.

By on Apr 15, 2018

5
Everyone

Jessica Jones was AMAZING and set us up with great excursions. Jesus was fun to hang out and serve us at the bar. Excellent vacation!!!!!

By , from Dallas, tx on Apr 5, 2018

Review comment responded on Apr 9, 2018

We are glad that you had a good stay and Jessica was so helpful!

4

cute hotel, could use a bigger staff

Everyone

Hotel was cute and has some great features like a nice pool, bar and live musician playing regularly. They also offer a shuttle into the main downtown area every hour and every half hour in the evening. There is also a Starbucks which personally I enjoyed. They could use a bigger staff. Check in took longer than necessary and our room was only cleaned once while we were here when we requested it was cleaned.

By , from New York, NY on Mar 6, 2018

Review comment responded on Apr 9, 2018

We appreciate your feedback and will look into our staffing concerns as mentioned. Thank you for letting us know the concerns and we will handle.

4

clean hotel

Everyone

Location,staff,and cleanliness was excellent. But Bed wasn’t so comfortable.

By , from PA on Feb 1, 2018

Review comment responded on Feb 4, 2018

We appreciate your feedback!

4
Everyone

Clean and cozy room, nice service. Location could be better.

By , from Estonia on Jan 19, 2018

Review comment responded on Jan 20, 2018

We appreciate your feedback about your stay. We do have a shuttle that brings our guests to downtown and do hope that you were able to use this while staying with us.

4

great and clean hotel, but a bit overpriced.

Everyone

The hotel is pretty new, very clean. Good size swimming pool and nice bar. The beds are not comfortable for my taste- I wouldn't give 4 starts to this hotel.

By , from CA on Aug 30, 2017

3
Everyone

This is a nice, clean hotel to lay your head down at night. Resort it is not. Pool was surrounded by chain link fence, with plastic to shield you from construction on immediate other side, pool cabanas were fenced off as well, pool towels were always out and you had to go to lobby to retrieve them. There are no common outdoor areas for lounging or chairs with a view of water, no water activities, etc. that you would associate with a resort fee, fee also includes parking, but because of construction half of parking is non existent, had to search for parking every day. Construction noise begins early and lasts through out day, pavers on sidewalk are covered with boards. Would not stay here again, this is a chain, 2 story outside entry Inn style hotel, that has had a contemporary makeover to seem more hip or upscale.

By , from Oklahoma on Aug 14, 2017

5

nice hotel off the beaten path

Everyone

This hotel is new, clean, and the staff are very accommodating. It's located about a ten minute drive to Mallory Square & Duval st, and the hotel has a free shuttle service to take you there. There is a bar in the hotel & a nice pool too!

By , from Y on Jul 1, 2017