Very dirty, pool area is horrible the bathroom they still have it show with the tiki bar and that’s not open never is room are very dirty all chairs in pool are are broken never again, also on check out day they be knocking on your door way before 11am is like they rushing you out smh not Recomemded at all
good overall
The property was dirty, we didn’t have running water and they didn’t have our rooms ready until the next day at 5 am. Property is noisy and some of the room doors would not even close to the outside.
This property was terrible there were holes in the walls and ceiling. property overall was not kept up.
It was only 1 person checking guest in when the lobby was full, the keys didn't work for guest to get into their rooms(groundmens had to let us in)... At 1a.m someone knocked on my room door saying they were housekeeping.
When I arrived to check in, no rooms available they were over booked
This property is not the ritz, the lobby is very well kept. Every employee I had contact with was very nice. I also felt as safe as I would anywhere else. My room needed a lot of tlc, the beds and carpet were well past their life span, no coffee maker or microwave, there was a nice fridge tho. Tv had a handful of channels, the remote worked great.
I used to stay at this hotel for weeks at a time around 7 years ago. Was a fantastic deal , clean rooms , Pizza Hut , deli , and breakfast buffet in the hotel Had a nice gym , miniature golf , basketball court and movies were shown poolside each evening. Now all that is gone , no cleaning of room during my 7day stay. No new towels were ever offered. Rug was filthy, room smelled like bug spray , paint was peeling from bathroom ceiling, caulking around tub look like a 5 year old has applied it. Air conditioning units are horrendously loud and outdated. Feels very unsafe , as there are obvious drug deals taking place , and prostitution as well I am so thoroughly disappointed, that a really nice hotel has completely turned into a run down disaster. Hopefully the owners read this and decide to do a complete renovation, or sell it to someone who will take pride in offering safe and inviting hotel rooms once again.
This property is not at all what it is advertised to be. The fridge was broken and plugged in on a power strip. There were no trash cans in the room and barely any towels. It felt dirty and definitely not cleaned. I would never recommend staying at this hotel. It really was awful.
All in all not to bad nothing special to write home about. Been in better a few worse. Stained bedding old needs some updates cleaning. A good cleaning painting tub refinished newer more modern furniture but comfortable quiet.have to say for 54 bucks it was a bed and bath that prce probably use again. One quick note no wifi
Terrible place. Don’t stay here.
You did not confirm my reservation and caused me to leave me with no room. Lost me as a customer. If you want me back I want a free night of my choice. Bye
The staff was very pleasant and helpful. The beddings and towels were clean, Snow White and crispy. The room was clean and spacious. Only the problem was that the bathroom and carpets were very old and ran down.
Really good price for the property.
Dirty, outdated, rust and holes everywhere, phone was broken, iron would damage your clothes. No vents in shower, black mold, roaches in room. Room service only done on Tuesdays and Thursdays. Uncomfortable beds, and stained sheets.
Dirty customer desk doesnt help anything pools dorty room filthy smell like pee bedsheets not washed caroet blood or puke stains
Located 1.1 mi (1.8 km) from Island H2O Live!, Maingate Lakeside Resort is within a 10-minute drive of other popular attractions like Old Town. This 475-room hotel welcomes guests with 3 outdoor pools and conveniences like free self parking and a gym.
32-inch LED TVs come with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Private yards, refrigerators, and free local calls are also standard. Housekeeping is available on request.
Guests of Maingate Lakeside Resort enjoy 3 outdoor pools, a children's pool, and a gym. There's free parking and a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a business center.
Very dirty, pool area is horrible the bathroom they still have it show with the tiki bar and that’s not open never is room are very dirty all chairs in pool are are broken never again, also on check out day they be knocking on your door way before 11am is like they rushing you out smh not Recomemded at all
good overall
Thank you for your positive feedback, it was our pleasure to host you
The property was dirty, we didn’t have running water and they didn’t have our rooms ready until the next day at 5 am. Property is noisy and some of the room doors would not even close to the outside.
Thank you for your candid feedback We strive to provide the best possible experience for our guests and appreciate all feedback. It is important to know where we may have fallen short so that we may improve this for you.
Thank you for your candid feedback We strive to provide the best possible experience for our guests and appreciate all feedback. It is important to know where we may have fallen short so that we may improve this for you.
This property was terrible there were holes in the walls and ceiling. property overall was not kept up.
Thank you for your candid feedback We strive to provide the best possible experience for our guests and appreciate all feedback. It is important to know where we may have fallen short so that we may improve this for you.
It was only 1 person checking guest in when the lobby was full, the keys didn't work for guest to get into their rooms(groundmens had to let us in)... At 1a.m someone knocked on my room door saying they were housekeeping.
Thank you for your candid feedback We strive to provide the best possible experience for our guests and appreciate all feedback. It is important to know where we may have fallen short so that we may improve this for you.
When I arrived to check in, no rooms available they were over booked
Thank you for your candid feedback We strive to provide the best possible experience for our guests and appreciate all feedback. It is important to know where we may have fallen short so that we may improve this for you. Thank you for your candid feedback We strive to provide the best possible experience for our guests and appreciate all feedback. It is important to know where we may have fallen short so that we may improve this for you.
Hello, Willie- thank you for your valued feedback. Please come back and see us soon!
This property is not the ritz, the lobby is very well kept. Every employee I had contact with was very nice. I also felt as safe as I would anywhere else. My room needed a lot of tlc, the beds and carpet were well past their life span, no coffee maker or microwave, there was a nice fridge tho. Tv had a handful of channels, the remote worked great.
Hi Laura Thank you very much for taking the time to share your thoughts with us. We strive to provide clean and enjoyable accommodations for our guests, and it is lovely to know that you found that to be the case. We wish you well, and we hope to see you again soon!
I used to stay at this hotel for weeks at a time around 7 years ago. Was a fantastic deal , clean rooms , Pizza Hut , deli , and breakfast buffet in the hotel Had a nice gym , miniature golf , basketball court and movies were shown poolside each evening. Now all that is gone , no cleaning of room during my 7day stay. No new towels were ever offered. Rug was filthy, room smelled like bug spray , paint was peeling from bathroom ceiling, caulking around tub look like a 5 year old has applied it. Air conditioning units are horrendously loud and outdated. Feels very unsafe , as there are obvious drug deals taking place , and prostitution as well I am so thoroughly disappointed, that a really nice hotel has completely turned into a run down disaster. Hopefully the owners read this and decide to do a complete renovation, or sell it to someone who will take pride in offering safe and inviting hotel rooms once again.
Hello, Gerry-Thank you for taking the time to express your concerns to us. We will address your room issues with the appropriate departments. Hopefully you were able to speak to someone prior to check out to address your concerns during your stay. Please feel free to reach out with any additional concerns.
Thank you for your candid feedback We strive to provide the best possible experience for our guests and appreciate all feedback. It is important to know where we may have fallen short so that we may improve this for you.