I like the environment and friendliness of the staff
Breakfast staff was outstanding every morning. Very friendly. All other staff members seemed like we were the reason they could not go home. Abrupt, not helpful, obviously just waiting to go home
Convenient, well localized, shuttle available, complete breakfasr, shopping nearby. Room may be updated but ok. Cleaning ok but may be better.
Good breakfast, clean room, great location. Check-in experience at 10:30 pm left something on be desired. Bed was worn and had uneven spots from wear.
Hotel was old, not like the usual embassy’s we have stayed in the past. Room was dated and had an odor. Had to call concierge multiple times on my same request- room service, empty trash, new towels, toiletries, etc. I ultimately never received part of my requests. Price paid was not in line for what I was expecting or for another comparable hotel. Wouldnt book again here.
The stay was nice. There are two things that would have made it better. Heated pool and longer breakfast hours would have been nice.
The location near airport, shopping Mall, Restaurants! Also, arround 20 mins drive to multiple beaches! We stay twice a year and we love it!
Loved the location and shuttle offered to the stadium
The management staff, Colleen and Brandon, were excellent. They were very visible, and immediately responded to any items that I brought to their attention. The housekeeping staff was also friendly and attentive, as were the front desk and breakfast staff.
Very friendly staff. Exceptional hot, made to order breakfast and great free happy hour included in room price! Spacious rooms with separate living room area to spread out. There was some construction going on which I think is why the prices were so low but we were never bothered by any of it. They do charge $12 per day for parking your car in a separate garage that has no elevator which makes things tricky with luggage or if traveling with guests who don’t manage stairs well. Overall very happy and will stay here again.
I had a vision of prior Embassy Suite experiences, which were all excellent and upscale. This particular property, although in a good location, is really showing signs of wear, tear, and management not caring. We will not return.
Big, clean, quiet room with decent view of Bay and Pinellas county. Breakfast was not particularly good. Rooms have balconies which are not accessible, which is odd. Nothing special, but won't regret booking either
First i was not given noticed that the floor o was staying on was under construction. The walk to my room was not a pleasant view especially with smalls kids. The room was not cleaned properly when we arrived. When you pulled out the sleeping couch, there was popcorn under the sofa. The bathroom had hair still in the tub. With 6 people total, we had to keep calling for wash clothes that apparently the hotel was lacking. We asked for 6 and they brought 2 on the first night and the guy seemed to have an attitude like we did something wrong. And the food was horrible for breakfast 😕. Embassy Suites breakfast is usually the best but this was very, very,disappointing to say the least.
We stayed overnight after a delayed flight. The 4th floor had some rooms under construction. The rooms were ok the sink and tubs drained very slowly. Overall everything was clean, the front desk stay was very nice and the breakfast was above average. I would stay again
The hotel was in the middle of repair and the overall condition of the room was disappointing
Located in Westshore, Embassy Suites by Hilton Tampa Airport Westshore is 2.9 mi (4.6 km) from Raymond James Stadium and within a 10-minute drive of other popular attractions like Tampa Theater. This 243-room hotel has conveniences like free breakfast, an outdoor pool, and a free airport shuttle. It's connected to a shopping center in central Tampa, and a short drive from Tampa Riverwalk and Tampa Convention Center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Embassy Suites by Hilton Tampa Airport Westshore enjoy an outdoor pool, WiFi in public areas, and a spa tub. If you drive, self parking is USD 18.00 per night, or you can take advantage of the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a business center, and express check-in.
I like the environment and friendliness of the staff
Breakfast staff was outstanding every morning. Very friendly. All other staff members seemed like we were the reason they could not go home. Abrupt, not helpful, obviously just waiting to go home
Convenient, well localized, shuttle available, complete breakfasr, shopping nearby. Room may be updated but ok. Cleaning ok but may be better.
Good breakfast, clean room, great location. Check-in experience at 10:30 pm left something on be desired. Bed was worn and had uneven spots from wear.
Thank you for providing us insight on your recent experience. We appreciate you sharing the opportunities from this stay. We will take your comments into consideration as we work to elevate our service and accommodations. It is rewarding to hear your satisfaction with our service.
Thank you for rating your recent stay!
Hotel was old, not like the usual embassy’s we have stayed in the past. Room was dated and had an odor. Had to call concierge multiple times on my same request- room service, empty trash, new towels, toiletries, etc. I ultimately never received part of my requests. Price paid was not in line for what I was expecting or for another comparable hotel. Wouldnt book again here.
The stay was nice. There are two things that would have made it better. Heated pool and longer breakfast hours would have been nice.
Thank you for taking the time to review your recent stay with us. We are happy to hear your satisfaction with our service. We will work to ensure our cleanliness exceeds your expectations. Please visit us again soon.