Mercure Florianopolis Centro Hotel3.5 out of 5.0
Recent guest reviews
Choose them as an international brand and really was disappointed, Booked 1 room for my wife and daughter, on arrival the extra bed was a sofa and was not ready, very poor sleep on the sofa and dangerous for a child, room was not clean and the amenities was set for one person, we had to ask for extra towels and shampoos, was not a good choice booking with them after all, breakfast was basic and same every day, the hotel is old and need a referb. The sound of the lift every time some one calls it was loud, all night we could here a loud door Bell sound, it’s was horrible , the only good thing about the hotels was the Staff, they were nice and friendly, and the take away pizza, would not stay again Thank you
I had 5 nights at the Mercure Centro and was very impressed, the room is large and modern with a sizeable bathroom & balcony. It is very near the train station which was extremely convenient. Florence is not a big place and everything was within a few minutes walk and Florence is a pleasure to walk around. I would stay here again.
When checking in I was surprised that my reservation did not include breakfast, and in the purchase through the website, there was no signaling about it. The daily rate that did not include breakfast was more expensive than the first one. The clerk simply said that there was nothing I could do and that I could only pay. I felt scared by the hotel, that at no time bothered to understand the situation in order to solve it. I will not recommend anyone to stay at this hotel, unfortunately. I hope this complaint is actually evaluated. Regards, Marcelo Lemos
This is not a Mercure hotel standards that I am used to find in my business travels. The site is falling apart, rooms are out of fashion, poor restaurant options offer and outrageous fares! There are better options in Floripa ... Castelmar Hotel (200 feet away) is a good option.
This hotel is very different from the usual Mercure style. The room was very dirty and stuttered. Crashed walls and very badly manitened. It was a very bad experience. Unbelievable. WIll never be back there.
The staff is great. The views fantastic from the higher rooms. The parking in the place has valet service and the location is near from the beira Mar, hercilio Luz bridge and downtow.The higher rooms are very silent.
MERCURE Florianópolis Downtown has a great staff and they do all they can to make you feel comfortable. This is quite important to me since I always stay there with my six-year-old son and the hotel personnel has always treated us tenderly. The hotel is in a calm streeet near downtown and it is quite easy to go from there to any place in the city.
One of the worst Mercure Hotel I've ever stayed. Front desk staff are not familiar with LeClub rules and benefits, housekeeping won't replace your towels even if you leave them on the floor. Hotel it's pretty old and not well maintained. It's not worth the money.
I seleced the Mercure center in Florianópolis since it belongs to Accor, and I know this brand. But we had a bad experience on staying there, despite price was high, the room was not clean, things broken in the bathroom, bad smell, wi-fi and TV not working. I do not recommend. Besides that I complain and ask for reimbursement and until today no answers.
everything was good in the stay, especially the very kind e objetive help that i received from the manager to register details, offering too any kind of support, related to a small accident occured with my car in the hotel's garage when it was moved by the valet driver.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Fitness center
Located in Centro, Mercure Florianopolis Centro Hotel is adjacent to Luz Square and within a 10-minute stroll of Fort Santana. This 74-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's in central Florianopolis and also a short walk from Hercilio Luz Bridge and Public Market.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
All 74 air-conditioned accommodations feature kitchenettes and space to spread out with living rooms and dining areas. 22-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sofa beds, minibars, and coffee makers.
At Mercure Florianopolis Centro Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for BRL 25.20 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a business center, and express check-in.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 919 reviews