Prodigy Hotel Alpenhaus Gramado3.5 out of 5.0
Recent guest reviews
The best hotel i've been in my whole life. Service perfect, room prefect, cleaning perfect I'm speechless about the breaking fast. Differents types of breads, muffing, corn flakes, juices, etc. I really loved staying there.
Room is big and comfy, shower can be good if you can get the temperature right (either boiling hot or lukewarm/cold) and breakfast is all right. It's listed as a 4 star hotel, but I'd say 3 is good enough. Staff are friendly but nobody speaks a word of English or Spanish, and some can be a little uninterested. Our room has a broken toilet, with water being wasted. Heating is on full blast 24h/day the room gets so hot you have to leave the windows open, not to mention the noise it makes: it sounds as if someone is running a bath. There's no way you can turn it off. One beer in fridge for two people, and no bottle opener, and what is consumed doesn't get replaced. It was also annoying to find 1 small bottle shampoo, 2 conditioners but no shower gel!
The place was clean, calm (even full) and the staff was very helpful. The best time to have breakfast is when it is just opening at 6:00 AM. After 8:00 AM it is almost impossible to have a quiet or relaxing breakfast. The restaurant is average. There were two waiters really friendly and helpful. That guys served us for two opportunities and we really enjoy the dinners because of their good service. TIP: There is a (secret) supermarket nearby within walking distance (just across the street, go right and walk to the left side) where you can purchase water and some snacks for emergency. We probably will go back.
The hotel is not in the inner of the city centre, but it was near. I is not a resort, so there are not many other things to do, but all you need is a place with good bed, and good food. Breakfast was superb! I have just come from the Northeast of Brazil and this was much better. Rooms were beautiful and brand new. Everything working fine.
Fiquei neste hotel no período de 12 à 17 de setembro de 2012. Viajamos eu e minhas duas filhas, meus pais, um casal de tios e duas tias, ou seja, eram 4 quartos padronizados e sem reclamações. O atendimento da recepção, restaurante e serviço de quarto são de ótima qualidade. Os quartos são muito limpos e equipados com microondas, o que facilitou minha viagem pois minha filha ainda toma mamadeira. O aquecedor funcionou muito bem e o banheiro muito novo, limpo e organizado e a ducha aquecida. O café da manhã bem diversificado, só ficou devendo mais culinária local. A piscina coberta ampla e aquecida com uma linda vista, academia bem equipada e o melhor, um spa dentro do hotel, infelizmente não frequentei o spa pois não tive tempo. Fui andando com minha filha de 11 anos para o centro e achei muito longe, demoramos mais de 30 minutos para chegar à Rua Coberta. Vale deixar explícito que não sou muito fã de caminhada, mas todas as pessoas que conversei afirmaram que eu gastaria apenas 15 minutos. Em um outro dia aventurei-me, novamente, com minhas duas filhas, como a mais nova tem 3 anos vi que havia um lugar que alugava carrinhos e ao questionar à recepção me disseram que o hotel disponibiliza o carrinho, sem custos adicionais. Existe sala de jogos com brinquedos e diversão para as crianças. Enfim, recomendo muito este hotel e com certeza quando for para Gramado ficarei novamente. I stayed in this hotel in the 12 to 17 September 2012. I traveled and my two daughters, my parents, a couple of uncles and two aunts, four rooms were standardized and without complaints. The attendance of the reception, restaurant and room service are of high quality. The rooms are very clean and equipped with microwaves, which facilitated my trip since my daughter still takes a bottle. The heater worked well and the bathroom very new, clean and organized and heated showers. Breakfast well diversified, only owed more local cuisine. A heated indoor pool and wide with a beautiful view, well-equipped gym and the best, a spa inside the hotel, unfortunately not attended the spa because I had no time. I was walking with my 11 year old daughter to the center and found it very far, it took over 30 minutes to reach the Rua Coberta. It is worth noting explicitly that I am not a big fan of walking, but all the people that I talked to said they would spend just 15 minutes. On another day I adventured again, with my two daughters, and the youngest is 3 years old saw that there was a place that rented strollers and ask the front desk told me that the hotel offers the stroller at no additional cost. There is a games room with toys and fun for children. Anyway, I highly recommend this hotel and for sure when I'll be back to Gramado.
The quality of the hotel rooms and food is excellent, if I have to mention anything wrong about this hotel is that it is a little bit out of the centre but within walking distance. The hotel exsists of two parts and we where in the second part, which means you have to make a long walk to reception and restaurant |But the breakfast was exceççent the rooms where very clean, the service was perfect and the hotel had a lot of things to offer, Gym, Swimmingpool
Really cozy place, and right in front of a beautiful lake. The center is a bit of a walk, so I'd recommend bringing your car - as they offer free parking. Rooms are nice and clean, they've got a heated pool but it's not very pleasant in the winter. Staff is very friendly.
Desde a reserva sempre fomos esclarecidos de nossas dúvidas com a dedicação dos responsáveis pela reserva do hotel. Ficamos lá durante o período do Festival de Cinema e a localização é boa, com ampla garagem e fácil acesso. Na primeira noite precisávamos de um pouco de gelo ao qual em um primeiro momento foi negado por uma das funcionárias do restaurante e ainda completou nos mandando comprá-lo. Exatamente isso! Não estávamos mendigando nada, era só acrescentar na conta, mas pela grosseria dela comunicamos ao gerente que nos atendeu super bem, providenciou o gelo com presteza, sempre muito simpático e acolhedor como os outros colaboradores que estavam na recepção. A sauna e piscina térmica estavam bem cuidadas, sempre com toalhas disponíveis. O quarto é muito bom, bem confortável, mas precisam melhorar um pouco na limpeza. Havia uma mancha me nosso lençol que vimos apenas na hora de dormir e o trabalho das camareiras nos dias que ficamos no hotel deixou a desejar. Ah, o café da manhã é delicioso, sensacional!
Ótimas instalações, atendimento de primeira, café da manhã muito bom e uma piscina térmica show de bola fazem a estádia excelente, relativamente próximo ao centro de gramado, hotel extremamente recomendado.
Recomendo. Super aconchegante. Piscinas bem cuidadas. Na limpeza dos quartos precisam melhorar Ótima localização. Cidade de Gramado é maravilhosa, porém cara. Ja faz alguns anos que fomos, por isso que acreditamos estar muito melhor do que ja era.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Floresta within 2 miles (3 km) of Mini Mundo, Prodigy Hotel Alpenhaus Gramado is within a few miles (5 km) of other popular sights such as Black Lake Park. This 98-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. It's in central Gramado and also a short walk from Expo Gramado and Korvatunturi Theater.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM. Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 98 rooms feature kitchenettes. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, ceiling fans, and safes are other standard amenities.
At Prodigy Hotel Alpenhaus Gramado, guests enjoy an indoor pool, a fitness center, and a spa tub. Free valet parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 1197 reviews