Good place for a one night stay after a long day on the road. Beds weren’t hard as a rock so that’s good. Staff was very friendly. If you’re a gym user, this gym is terrible 😂 it’s like you’re in a Saw movie. Had one bench, a random variety of dumbbells, a treadmill that barely worked and a sitting bicycle that had no resistance. Machinery is ready to croak. Breakfast is subpar, watery scrambled eggs.. should call the place ‘Low-Quality Inn”. Other than that, it’s not too bad
No complaints, will stay again
The phone, TV, did not work. The sheets were not clean. the bathroom shower snout was broken.
It was very clean
Clean and affordable option. Comfortable beds.
MOLD INFESTATION. Two different rooms on separate floors had mold growing around the beds. Very damp feeling throughout the building. Not a safe place to stay. The employees acted as if they had no clue. Many rooms have cords running into them. Seems like a big mold problem.
The hotel was overall good. Staff was friendly. But we got a room with a jetted tube in it and it cost us $150. At 1:45am people checked into the room next to us and was loud, yelling, banging on stuff in the room. They woke us up and we had to request to switch rooms. They didn’t even put us in another jetted tub room. They moved us down the opposite end away from the people in a regular room. I paid all that money to not even have that kind of room. I was very disappointed.
Room was dirty! No coffee supplied for the coffee pot. Notified management after our stay and they refused to give any type of refund.
Hotel was advertised as non smoking, but our room had a strong smell of smoke. Also, our room had a hole in the ceiling & was stained, looked like it was from a previous roof leak. No elevators, staircase to second floor was very dirty. Bathroom were very dated and in need upgrade, bathroom door was damaged. TV did not work. Lastly, there were no fire sprinklers in the building.
It is close to a lot of restaurants and there is a supermarket right beside it. The bed is comfortable. What I didn’t like was that the bath tub was not clean. It had black spots all around d grout area and some discoloration. Also they have a second floor with no elevator so we had to carry all our stuff up the stairs to the room which was quite a walk for elderly people. There was breakfast which was great. But at this time of Covid, the plastic cups should be individually wrapped because they are attached to one another stacked up and one has to pull down d other cups to get one thereby touching the rim of the next cup which might be cause for transmission of d virus by infected people.
Old and outdated nothing like the pictures
The facility was clean and well maintained. The bed and other room facilities were good. Entrance and lobby area well designed and attractive The staff was friendly and helpful. Beautiful breakfast area was not used for hot food but a choice of prepackaged items.
Clean, comfortable beds, froendly staff, reasonably priced
The man who checked us in was excellent. The bed was very comfortable. There were crumbs on the carpet in our room which made me wonder if it had been swept prior to our arrival.
Our stay was very brief as we got in late and only stayed one night. But property was very clean. Staff very friendly, courteous, and helpful. Beds very comfortable. The only thing I was disappointed in was that there were not many options at breakfast. Waffles, a few mini muffins, and bananas in addition to the coffee and juice. Not even bread/toast offered.
For an "older" style motel, it was very clean, staff very nice and friendly. Carpets were hardly worn and it looked freshly painted. Bedding was clean and comfortable
Quality Inn & Suites Florence - Cincinnati South places you within a 15-minute drive of popular attractions such as Duke Energy Convention Center and Paycor Stadium. This 120-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free long-distance calls. Housekeeping is available on request.
At Quality Inn & Suites Florence - Cincinnati South, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and a computer station.
Good place for a one night stay after a long day on the road. Beds weren’t hard as a rock so that’s good. Staff was very friendly. If you’re a gym user, this gym is terrible 😂 it’s like you’re in a Saw movie. Had one bench, a random variety of dumbbells, a treadmill that barely worked and a sitting bicycle that had no resistance. Machinery is ready to croak. Breakfast is subpar, watery scrambled eggs.. should call the place ‘Low-Quality Inn”. Other than that, it’s not too bad
No complaints, will stay again
Hi Mark,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
The phone, TV, did not work. The sheets were not clean. the bathroom shower snout was broken.
We apologize for your recent stay. We have alerted our maintenance department regarding the broken items. We also have been working with the head of housekeeping to improve housekeeping issues. We hope that on your next visit to our area you will see improvements.
It was very clean
Hello James, Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope to see you again to deliver you with a 5 star experience.
Clean and affordable option. Comfortable beds.
Hello Adrian, Thank you for your review and comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Hello William,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.
MOLD INFESTATION. Two different rooms on separate floors had mold growing around the beds. Very damp feeling throughout the building. Not a safe place to stay. The employees acted as if they had no clue. Many rooms have cords running into them. Seems like a big mold problem.
Hello Bradley, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
Hello Timothy, It was our privilege to earn your business and we hope to host you again on your next trip.,
The hotel was overall good. Staff was friendly. But we got a room with a jetted tube in it and it cost us $150. At 1:45am people checked into the room next to us and was loud, yelling, banging on stuff in the room. They woke us up and we had to request to switch rooms. They didn’t even put us in another jetted tub room. They moved us down the opposite end away from the people in a regular room. I paid all that money to not even have that kind of room. I was very disappointed.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Room was dirty! No coffee supplied for the coffee pot. Notified management after our stay and they refused to give any type of refund.
I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,
Hello Andrea,We're delighted you found our staff to be friendly and enjoyed our comfortable beds during your short stay! Your feedback on the gym and breakfast helps us improve our guest experience. We appreciate your detailed review and hope your overall experience was pleasant.