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Hotel Maxim

3.0 out of 5.0

Recent guest reviews

This is a great cheap hotel and basic but of a very good standard. We had a large room and have also stayed in a single room. The breakfast was really filling. The location is perfect practically next to the stunning duomo. I would recomend and stay again.

we booked a room for 1 night; the two ladies at the reception where very kind, but when we were in our room we noticed the toilet was dirty and the bed full of someone else hair. I came back to the reception but there was a different receptionist who was very rude, he didn't apologize and said it was not his problem ('clean the toilet by yourself'). I obviously refused and asked for a change of room, then he gave us the only free room for that night, saying 'if it doesn't suits you, it is your problem'. After that, we had an argument about his total rudeness and unprofessionality, and he said WE GOT THE ROOM DIRTY TO HAVE A BENEFIT(??) I am still shocked for the words I heard. My advice is to avoid this hotel unless you want to ruin your holiday

Really nice hotel, very well located near to Santa Maria novella Stazione, near to Piazza di Signoria, and in a street with a lot of stores and also restaurants nearby. The room was not so nice but clean and the breakfast is good.

The location is excellent. The breakfast included with the room was great. The hotel staffs were very helpful with the sights and travel time. Service itself was great. Room very small. Too much old furniture in the hallways. If you are on the 4th floor, you have to carrier our own bags. If you are a senior that is challenging, to climb up two sets of stairs with your luggage. The hot water on demand need to be updated. I ended up taking a partial old shower. Much to my suprise! The Maxim was not the only hotel in this building. Interesting.

Stayed here with two friends for 10 days. From the first moment we walked in we noticed a musty, damp smell that never ever left. The bathroom was a wet room style that never dried completely and as a result the ceiling was covered in a black mold that visibly grew during our stay. The bedroom itself was a good size but under the window by my bed you could see further mold growing that looked like someone had tried to paint over it. A few days into the stay we all started to get unwell with colds, coughs and congestion etc, which all happen to be symptoms of black mold exposure. The only redeeming features of this hotel was the breakfast (including a very good pancake maker and fresh fruit) and the location of the hotel on the main shopping street (and next to a very nice Venchi).

I stayed in this hotel for 2 nights and generally I was happy. The room was shabby (I must be honest), its paint work and decor well in need of upgrading. So if you're looking for something bright, fresh and modern, look elsewhere. The room isn't soundproofed so any noise (loud locals on the streets and courtyard below, other guests in their rooms) is as clear as the Duomo bells (which I think ring at 7am!). The shower wasn't too powerful either. Ok, the negatives are building up… so on the positive front, the location is brilliant; right around the corner from the Duomo and the Palazzo Vecchio. I found the bed nice and comfortable, and aside from some of the noise I mentioned, I slept very well. The staff are very nice, friendly and helpful. The hotel itself has a nice old fashioned Italianate feel to it (its reception is awash with colour and welcoming character), it's up a few flights of stairs off the street that is bustling with locals and tourists going in and out of clothes shops and gelateria. It's a perfect spot to stay if you need somewhere cheap and convenient for a night or two while you explore the centre of Florence. I would give it 3 and a half stars on here if I could.

Superb location and the reception staff were lovely, however the room wasnt. The showers were cold and some of our plug points didn't work. Breakfast was ok. Altogether apart from the location it was overpriced for the stamdard of stay we received

We stayed in the hotel only one night, so if you are looking hotel in the centre for one/two nights hotel maxim is right choose. Hotel has parking, but it is not included in the room rate. Room was big, but we have very small bathroom and not very clean. Breakfast was ok.

We reluctantly stayed one night here after I had already found a better hotel. Location good but that is all that is good about this hotel. It is very very old and uncomfortable and dark. Th rooms have the bare minimum in them with hard beds. Not much of a breakfast either. I found a hidden gem in the perfect location for our second night in Florence. There are far better hotels in Florence for same price or a little more.

I was not pleased with my 3 night stay at this hotel. The air conditioner in my small single room didn't function properly and never cooled the room. Reporting this daily to the front desk still did not resolve the problem. Also, the bathroom did not have an enclosed shower. So, the bathroom floor being wet after bathing was a nuisance. Overall, the hotel entrance and hallways appeared shabby. One positive was that the hotel was centrally located. This turned into a negative, though, when opening the window due to insufficient air conditioning resulted in a lot of street noise. I wouldn't recommend this hotel.

Via Dei Calzaiuoli 11 Florence FI

Hotel highlights

  • Steps from Cathedral of Saint Mary of the Flower and Florence Baptistery
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Duomo, Hotel Maxim is next to popular attractions like Cathedral of Saint Mary of the Flower and Florence Baptistery. This 26-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Piazza della Signoria and Palazzo Vecchio are a short walk from the hotel, which is in the historical district.


Start your day off right with a free continental breakfast, served each morning from 8:00 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.


Hotel Maxim's 26 air-conditioned rooms provide safes and desks. Guests can enjoy free WiFi and satellite TV.

Property features

Hotel Maxim features free WiFi in public areas and express check-in. Valet parking is available for EUR 25-31 per night. A multilingual staff is on hand to assist with concierge services, luggage storage, and securing valuables.

Room options

Single Room

Twin 1 | Sleeps 1

Double Room

Full 1 | Twin 2 | Sleeps 3

Triple Room

Full 1 | Twin 3 | Sleeps 4

Family Room

Full 1 | Twin 4 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 769 reviews