- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
- Due to national regulations, cash transactions can't exceed EUR 2999.99 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Hotel City3.0 out of 5.0
Recent guest reviews
From extremely clean, if small, rooms to the best breakfast we've had anywhere in Italy, to polite, friendly, and helpful staff, to a location close to the train station and walking distance to important sights (without being overwhelmed by other tourists), the Hotel City was perfect! And the price was certainly reasonable for Florence, especially when considering the huge breakfast. Oh, and the always-available self-service "soft" coffee ice cream in the lobby was so yummy!
This is a very good hotel near the main train station and within walking distance to all the major attractions. The young man and lady who work early in the morning during breakfast, could not be any better. They were so kind and helpful. I would not even consider staying at another hotel when returning to Florence. I even requested a fan for the room and it was there upon arrival. Better than 90% of the hotels in the USA.
Hotel staff were excellent, very helpful and kind. The location of hotel was excellent. Close to train station (5 minutes walking) and close to cathedral (5 minutes walking). San Lorenzo market was exactly at the end of Hotel's alley with reasonable prices. Room was big enough, believe me i have stayed in 4 star hotel in Milan with a very small room, we even didn't have enough space to put our luggage, but Hotel city was very nice. It was very reasonable for money you paid. Breakfast was ok, there was self service ice cream machine for free. Check in and check out was very easy. They kept our luggage after our check out. Room was very clean. Bathroom was excellent with warm water and good pressure and enough space. I completely recommend this hotel. If i come back to Florance will book a room at this hotel for sure. The only complaint was regarding the heating system. It was controlled by reception so every time we need to call them to turn the fan coil on, and for me the room was a bit cold.
From extremely clean rooms to the best breakfast we've had any place in Italy, to polite, friendly, and helpful staff, to a central enough location, without being overwhelmed by other tourists, this was perfect! The price was great for Florence, too. Oh, and the self-service "soft" coffee ice cream in the lobby was so yummy!
We booked this hotel because of its location near to the SM Novella train station, we only stayed here for 1 night to explore Florence and also a side trip to Pisa before heading to Rome, although the hotel looks dated but it’s very comfortable, plus they have really good breakfast!
Large, clean room, large bathroom, excellent location allowing access to many locations, close to the train station, food market and more. Possible to reach any place by a 10-15 minute walk. A rich breakfast and wonderful service. We took a bus to Sienna and a train to Pisa for day trips – both stations were close to the hotel. My only problem with the room was that the bed frames squeaked.
Short walk from the Train Station. Older hotel but in very good condition considering. Small rooms, but you don't spend much time in them. Breakfast buffet included and very diverse. Helpful staff and very good service. Small area to have cocktail at reasonable prices. We'd stay again in a heartbeat. DO NOT GO TO THE CORNER SHOP for a drink - New York "something" - rude and expensive.
Staying in Hotel City for me is just a perfect choice in exploring city centre Florence. Ran by its owner (I think), it is very homey, warm and cozy. It is tucked away in one of Florence's side street so it's quiet and not too busy, but your literally steps away from the action and must-see sites. Walking distance to the Train bus terminals, so access to transport is easy.
We loved this hotel. Family run, quiet, hospitable and welcoming, we will make it our first choice next time we visit Florence. Handy for the train station, they even prepared an early breakfast for us as we were getting the early train.
We booked this hotel because we were looking for something inexpensive, so we didn’t have any specific expectations. What a lovely find! Definitely worth an Excellent rating for a three-star hotel. Just minutes from the train station, and a quick walk to the Duomo and Mercato Centrale. The room was very comfortable. The shower was larger than is typical for Europe. Breakfast was great, with really good cappuccinos made upon request. Very friendly hotel staff. They even left a bottle of Spumante for us in our room as a New Year’s Eve gift. Highly recommend. We’ll definitely stay here again if we make it back to Florence!
- Walking distance to Santa Maria Novella Basilica and Museum and San Lorenzo Church
- Free buffet breakfast
- Free WiFi in rooms and public areas
Located in Duomo, Hotel City is within a 5-minute walk of popular attractions such as Santa Maria Novella Basilica and Museum and San Lorenzo Church. This 20-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi. Cathedral of Saint Mary of the Flower and Ponte Vecchio are also within a short walk.
Free buffet breakfast is included with your stay and awaits you each morning. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 20 soundproofed rooms provide minibars and desks. Guests can enjoy free WiFi and satellite TV. Bathrooms offer rainfall showers, hair dryers, and free toiletries.
Guests of Hotel City enjoy free WiFi in public areas, express check-in, and laundry facilities. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables.
Reviews from Trip Advisor
95.0% of guests recommend this hotelTotal of 532 reviews