Hotel Benvenuti2.0 out of 5.0
Recent guest reviews
Don't trust to photos on page. Reality is sad. Old, smelled small and dirty rooms with mosquitoes and without hot water. Sound permeability very poor - like without walls. Stay away from this place. I booked 2 nights, but after first escaped. I told at recepsion that there's no hot water in room and received answer "and what?". Thay think its ok. Also still not recived payment for second night. Real photos attached.
Hotel Benvenuti is at very convinient location. Public bus stop is just downstairs of the property. Rooms aand hotel is dark, no proper illumination. Rooms are quite large for a couple, nice and cozy. Safe to stay and roam at night.
This is unbelievable . Cockroaches, dirty , terrible staff , noisy , bad beds , shower did not get warm, never stayed in a hotel as bad as this. Rather stay in a garbage bag on the street then in this hotel !!!
I am not pleased with the hotel service. The staff were not very informative and could be more polite. I did not feel welcome and my reservation was cancelled at short notice on their end. I suggest looking at other hotel options.
Needed a place to stay close to the centre so commuting didn't take too long, but not too close so it was very expensive. This was well located. It was about 15 minutes walk to get into the centre and further to the river but easily manageable. It's quite disguised on the street and located on the second floor so took us by surprise. Room was a good size for the 2 of us, plug sockets both sides of the bed as well. The curtains didn't really work as curtains and it took abit of DIY for us to block some of the light out to sleep. When the sun rose again it was too bright so sleeping was cut short. Bathroom was ok sized but really needs modernising. Shower was tiny, really tiny. Toilet made lots and lots of noise when flushed which was a little annoying. Overall as a place to stay in Florence for a couple of days it was alright.
Arrived at hotel and were assigned to a room with filthy walls that had holes in it where once was a bedside light. When we complained, the receptionist said we'd booked an "economy" room. I showed her we'd booked a standard double. She told us to take it up with hoteles.com whom we had booked it through. There was no shower curtain hence the floor was wet, a safety hazard. Breakfast was a cold buffet of the same things 3 days running. On all 3 nights, the hotel was full of teenage school kids on excursions. On the plus side, the wifi was good, the hotel is close to the centre and it was relatively cheap. Don't book a room here based on photos on the web page. I find some of the reviews incredulous. One person said "breakfast was a blast" - he must be a cold ham and plastic cheese addict.It's also curious that many of the gushingly positive reviews are from people who have only commented once on Tripadvisor, that is, to praise this, cough, hotel
The worst experience ever. Very small and old room , cold and very old and bad toilet. The breakfast was very poor and the staff seemed rather borred. There was no hot water at all and the WC was moving from its base.
In our room there was a fungal infection. A plug was hanging out the wall, and large parts of the wall was broken down by the floor. Breakfast was worse than expected, and consisted of defrosted mini baguettes and boring croissants. The few good things was the staff and location.
All good, except when we were asked to pay my card did not work. Be careful and pay as soon as you check in, otherwise you may have a sticky situation on your hands. ew.....other than that the place was great.
We had a great stay in Hotel Benvenuti and ended up staying longer than planned. The beds were comfy, the wifi was good and the bathroom was clean. The staff were super friendly and happy to help us with ideas for Florence. Situated in a good location, not too far from the city centre. would recommend.
- Walking distance to Accademia Gallery and San Lorenzo Church
- Free WiFi in rooms and public areas
- Concierge services
Located in San Lorenzo, Hotel Benvenuti is a leisurely stroll from popular sights such as Accademia Gallery and San Lorenzo Church. This 13-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services. In the historical district, it's also near Cathedral of Saint Mary of the Flower and Ponte Vecchio.
Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
The 13 rooms are air-conditioned and have desks. 28-inch flat-screen TVs come with first-run movies, and guests can stay connected with free WiFi. Beds sport premium bedding.
A local mainstay since 1850, Hotel Benvenuti offers free WiFi in public areas, express check-in, and free newspapers. Valet parking is available for EUR 26 per day. The front desk has multilingual staff that can help with concierge services and luggage storage. This smoke-free hotel also has a TV in a common area.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 466 reviews