Lived the pool and hot tub, and the breakfast!
Easy, peasey
Friendly and helpful staff
Terrible customer service. My flight was delayed. We arrived at 130 am. It was raining hard from Hurricane Nicole. I got the hotel since it was across from airport. I tried calling repeatedly when I arrived to be picked up and no one answered. I finally had to walk to the hotel in hard rain at 130 am with my luggage. I got to the desk to check in rang the bell and the guy comes out. He says he was in bathroom. really for 20 mins. Then he says the shuttle doesnt run after midnight. Well if he had answered the phone I could have made some uber arrangement. Never even apologized. Said the shuttle guy just leaves sometimes and they dont always have one. Said they could not get help. Breakfast staff was lackadaisical sitting around part of the time when there were only crumbs of bacon in the holder. I do NOT recommend this hotel. Not sure how they have such good ratings. There are plenty of other choices very close by. Stay there.
The staff was very friendly, the room was nice and clean, and the location was so perfect!
Heater knob needed adjustment, alarm clock didn't work and no shampoo in the room
Great for a quick overnight visit
Love the property! Great location for stay or travel and terrific amenities. Will definitely be back!
I was in town for work & I wanted to get time in motorcycling so I chose this location since it's near the Blue Ridge Parkway. I had a couple questions about the place: 1. Where could I park my bike that would make it hard for thieves to get? 2. Would the hot-tub/spa-tub be usable (COVID concern)? I was able to park my motorcycle under the front overhang. I had it covered, chained up, and the alarm was set. Since this hotel is literally across the street from the Asheville Regional Airport, it's away from all the stereo-typical "hotel row" type parts of towns where local thieves can easily cruise by and see what's available. This hotel, being tucked away a bit and out of site, gave an extra layer of protection from prying eyes. The hot-tub: It was indeed operating and functioning. Both nights after work and riding the hotel shift manager allowed me to stay a bit past the pool closing time of 10pm (Thank you, Tracy!). It's not often that a hot-tub is actually hot and this one got up to temperature and stayed there. My back truly appreciated it. The room itself: It was your typical 3-star room. Everything was clean, no funky stains or odors. The wash cloths were not soft (typical budget variety) and I felt as though my face had been exfoliated with an SOS pad. The towels weren't as rough so my award-winning derriere wasn't damaged. If was I coming to Asheville again and on the motorcycle, I'd definitely consider returning here among the lodging & location options.
The two different Desk Clerks with which we interacted were very helpful and friendly. The day shift one gave us some great info as to what we might do on our one day stay in the area. (We followed her advice and had a beautiful day.) The lobby seemed well maintained. The elevator and third floor, our room floor, corridors appeared a bit “tired” and not well maintained. In the morning the “storage” room door just outside our room was left ajar and it looked like a dirty mess inside. Our room was clean and looked well maintained. Bathroom was sparkling and we were unafraid to use the tub. Towels were of good quality and adequate in number. The beds were comfortable with plenty of nice pillows. Overall, terrific value and convenience for a stopover at Asheville Regional Airport. I think you could change another $20 (fix up those corridors & elevator) and it would still be a good bargain.
Loved the mini store and the people! Limited parking due to construction and like with dumpster but i guess understandable.
Customer service was friendly, quick, and helpful. Facilities were nice and well-maintained. Room was clean and comfortable.
Close to I-26, cheap=o gas nearby, close to relatives' home. Quiet room, friendly staff. Delicious, full breakfast, no covid restrictions.
Wingate by Wyndham Fletcher at Asheville Airport places you within a 10-minute drive of popular sights such as Biltmore Park Town Square and Sierra Nevada Brewing Company. The 107 rooms at this hotel include refrigerators, microwaves, and coffee makers.
Guests can expect to find LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guest of Wingate by Wyndham Fletcher at Asheville Airport enjoy features like a 24-hour business center, coffee in a common area, and a meeting room. Airport transportation is made easy with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a computer station, a terrace, and laundry facilities.
Lived the pool and hot tub, and the breakfast!
Dear Melvin, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards,Elisa Campos,General Manager
Easy, peasey
Dear Peggy, It was a pleasure having you as our guest at Wingate Inn by Wyndham Fletcher at Asheville Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards,Tico GonzalezGeneral Manager
Dear John, Thank you for being our guest at Wingate Inn by Wyndham Fletcher at Asheville Airport. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards,Tico GonzalezGeneral Manager
Dear Kevin, Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience of excellent value for every guest. We appreciate you sharing your feedback and look forward to seeing you again on your next visit to Asheville.Best Regards,Tico GonzalezGeneral Manager
Friendly and helpful staff
Dear Chadwick, Reviews like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and look forward to welcoming you back on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Tico Gonzalez,General Manager
Dear Jessica, Thank you so much for the perfect rating of your time at Wingate Inn by Wyndham Fletcher at Asheville Airport. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Best Regards,Tico GonzalezGeneral Manager
Terrible customer service. My flight was delayed. We arrived at 130 am. It was raining hard from Hurricane Nicole. I got the hotel since it was across from airport. I tried calling repeatedly when I arrived to be picked up and no one answered. I finally had to walk to the hotel in hard rain at 130 am with my luggage. I got to the desk to check in rang the bell and the guy comes out. He says he was in bathroom. really for 20 mins. Then he says the shuttle doesnt run after midnight. Well if he had answered the phone I could have made some uber arrangement. Never even apologized. Said the shuttle guy just leaves sometimes and they dont always have one. Said they could not get help. Breakfast staff was lackadaisical sitting around part of the time when there were only crumbs of bacon in the holder. I do NOT recommend this hotel. Not sure how they have such good ratings. There are plenty of other choices very close by. Stay there.
Dear Guest, Thank you for taking the time to review your stay with us. We are genuinely sorry for the inconvenience you encountered with our shuttle service and for not meeting your expectations with our service. Please know your comments will be addressed, and we will continue to work to improve our timeliness for all our shuttle requests. We hope you will consider giving us another chance to prove we are up to the task of delivering an excellent experience.Best Regards,Tico GonzalezGeneral Manager
Dear Deanna, We appreciate you taking the time to share your review with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Wingate Inn by Wyndham Fletcher at Asheville Airport. Best Regards,Tico GonzalezGeneral Manager
The staff was very friendly, the room was nice and clean, and the location was so perfect!
Jennifer, we appreciate you choosing Wingate Inn by Wyndham Fletcher at Asheville Airport for your recent stay. Thank you for mentioning how close we are to the airport. Our guests frequently point out our excellent location, and we are happy this was your experience. We are delighted to read that you had a wonderful experience throughout, and our team provided you with the perfect hospitality you deserve. It was a pleasure hosting you, and we look forward to welcoming you again. Best Regards, Tico Gonzalez General Manager
Dear Rebecca, Thank you for the lovely review of Wingate Inn by Wyndham Fletcher at Asheville Airport. We are thrilled to read that you loved the time utilizing our amenities, notably the pool and our complimentary breakfast buffet are popular with our guests, and we are pleased you enjoyed it too! Starting each morning with eggs, bacon, waffles, and more helps to kickstart your day in a great way. We appreciate your kind comments and look forward to hosting you again.Best Regards,Elisa Campos,General Manager