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Kingsgate Hotel Te Anau

3.0 out of 5.0

Recent guest reviews

This was really a motel, very dated style, having no lift made it hard work with luggage. Large room, beds were comfortable enough but decor was tired and in need to a refurbishment. Breakfast was poor, had to ask to have the bacon heated up, took too long to get our food, disappointing.

We stayed here for one night whilst on a coach tour, and it was the worst hotel experience of our 6 weeks in New Zealand and Singapore. The setting of the hotel is good, the frontage overlooking Lake Te Anau, but unfortunately that is where the positives end. The hotel is in dire need of refurbishment. Our room on the first floor was very tired, dirty in parts, with worn carpets and cheap old mismatched furniture. Lighting in the room was harsh and there were no pictures on the walls. The bathroom was dirty in parts. In fact we have never stayed in a hotel room as poor as this. The common parts of the hotel are not much better either. We ate dinner and breakfast in the hotel with the other coach tour guests, both were buffet style, and the food quality was poor to average with little choice. There was a small bar in the hotel, but when we returned to the hotel at 8.30pm after a brief visit to a nearby bird sanctuary, the bar was closed and the staff refused to serve any drinks to us. Staff in the hotel showed little interest in guests. We were glad to leave the hotel the next day, and I did complain to our tour operator (APT) that they should not use this hotel.

Our room was on first floor and this hotel doesn't have am elevator so be ready for that. Although room was good and hotel is by the lake there are no views from room. Only the restaurant have views of the lake. If your visiting milford sound and don't want to drive from Queenstown as its quite long you can stay here. There are lots of cafe's and restaurants nearby and I would recommend getting food from outside as restaurant in hotel is expensive. Overall its a good place.

Arrived at hotel, well before check in time. The ladies at reception were lovely, and tried to accommodate as early as the room was available. We were even upgraded, which was a real bonus. The hotel is in an excellent location, across from the lake, taking a nice short ten minute stroll to the centre of town. Room was huge. Bed with soft silky sheets. Water pressure was strong, coffee, tea provided. Believe the hotel is upgrading their other rooms. Would come back. Thanks Kingsgate.

The hotel was in a good situation, just across the road from the lake and a short walk to the town. The check-in was fine and we were upgraded to a better room than we had booked which is always a bonus. On the down-side, the room was on the 1st floor which meant a walk up two flights of stairs (no lift) then a long walk along a corridor. We had two large suitcases as we were touring around South Island and there was no offer of help with these suitcases even though there were two young staff members at the bottom of the stairs. Although we are fit enough, we are in our Seventies and would have appreciated some help. The TV in the room had very few channels available whereas most motels we stayed in on our travels have plenty, including Sky channels. A basic hotel which was fine enough for a one-night stay.

Stayed here for one night and that was enough. Friendly staff but the rooms leave something to be desired. Had a ground floor room but no net curtains on the windows so anyone walking past could look in. Went to get a drink at the bar at 8-30 and was told they were just closing. Breakfast wasn't that brilliant either.

This was the worst hotel we stayed in in NZ. The bar manager wanted me to sign a blank room charge and got upset when I refused until he had filled it in. Terrible WiFi. The boiled potatoes served at dinner made a reappearance at breakfast. Would not recommend this hotel.

Indifferent staff at check in and lack lustre facilities mean this place is an over priced motel in a town where you have other choices nearby. It’s location is good and I think they trade on that. Terrible wifi, tired rooms and nowhere near enough parking complete the trifecta of reasons I am sorry I gave this people my custom. Give it a miss.

Only giving three stars because to be honest the Kingsgate,as it is, simply can’t compete in today’s market. The room was large and clean and the shower was lovely and hot but the decor is very tired and in need of updating. A second floor room but no lift, well if there is no one told us, so had to lug the cases up a flight of steps with no offer of help. The staff were doing their job but not much else. In need of good make over to bring it into the 21st century.

The room was filthy. Genuinely filthy with jam and old fruit left on the floor. The Hot Breakfast was cold and inedible. And the service was dire with staff that could not care less for the customers.

20 Lakefront Drive Te Anau

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Kingsgate Hotel Te Anau places you next to Lake Te Anau and within a 5-minute walk of Luxmore Jet. This 94-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. It's in central Te Anau and also a short walk from Ivon Wilson Scenic Reserve and Fiordland Cinema.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All 94 rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Phones and ironing boards are other standard amenities.


Property features

Guests of Kingsgate Hotel Te Anau enjoy free WiFi in public areas, a meeting room, and free newspapers. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a garden, and a porter/bellhop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

55.0% of guests recommend this hotel

Total of 456 reviews